Was sent this file to try and repair the MIME known bug with Vista.
File came password protected with some warning about it being pulled or
updated, supposedly to be included in Office 2003 SP4 ??

MICROSOFT CONFIDENTIAL -- DO NOT SHARE THIS ARTICLE WITH CUSTOMERS
This article is not available on support.microsoft.com for one of the
following reasons:
It has been ARCHIVED because it contains inaccurate information, no longer
applies, or is duplicated in a current article.
It has been YANKED because it contains inaccurate or incomplete information
and is being rewritten.
It is a DRAFT and may be incomplete or technically inaccurate because it has
not gone through the complete publication process.
**Do not comment this article; it will not be updated.**
View products that this article applies to.
Article ID : 951982
First Published : 4/21/2008
Last Reviewed : 4/23/2008
Revision:1.0
Modification Type : Major
Language Locale:en-us
Article Status : In Process
Confidentiality : Public

Anyhow after entering the password, the extractor, an .exe, asks me where to
place files from patch, therefore I am asking where do patch files reside on
an Office 2003 install on a Vista computer so that I can apply this patch and
see if it corrects my problem...

Re: Office 2003 KB951982GLB install question by Diane

Diane
Thu May 01 14:00:10 PDT 2008

you'll have to call PSS and ask them about this patch as its not released to
the general public yet.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



"Sobitthen" <Sobitthen@discussions.microsoft.com> wrote in message
news:A3A48B08-4D47-4FDB-A0A2-A00DC2689790@microsoft.com...
> Was sent this file to try and repair the MIME known bug with Vista.
> File came password protected with some warning about it being pulled or
> updated, supposedly to be included in Office 2003 SP4 ??
>
> MICROSOFT CONFIDENTIAL -- DO NOT SHARE THIS ARTICLE WITH CUSTOMERS
> This article is not available on support.microsoft.com for one of the
> following reasons:
> It has been ARCHIVED because it contains inaccurate information, no longer
> applies, or is duplicated in a current article.
> It has been YANKED because it contains inaccurate or incomplete
> information
> and is being rewritten.
> It is a DRAFT and may be incomplete or technically inaccurate because it
> has
> not gone through the complete publication process.
> **Do not comment this article; it will not be updated.**
> View products that this article applies to.
> Article ID : 951982
> First Published : 4/21/2008
> Last Reviewed : 4/23/2008
> Revision:1.0
> Modification Type : Major
> Language Locale:en-us
> Article Status : In Process
> Confidentiality : Public
>
> Anyhow after entering the password, the extractor, an .exe, asks me where
> to
> place files from patch, therefore I am asking where do patch files reside
> on
> an Office 2003 install on a Vista computer so that I can apply this patch
> and
> see if it corrects my problem...


Re: Office 2003 KB951982GLB install question by Sobitthen

Sobitthen
Thu May 01 14:18:00 PDT 2008

Who/What is this PSS?
Cary Liu (Wicresoft) is who sent me the file, but she hasn't responded with
a correct reply yet, asked me if it was an MSP file but file was an EXE and
asked me location to extract files into.

Cannot you tell me where the update/patches/service packs reside in the file
structure? That is all I need to know to insert the files in correct
location, or so it seems from the installer that was sent to me.

Oh well guess wait another day or week for a reply, this MIME problem is
annoying, having to have clients send emails to a yahoo account is far from
professional.


"Diane Poremsky {MVP}" wrote:

> you'll have to call PSS and ask them about this patch as its not released to
> the general public yet.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
>
>
> "Sobitthen" <Sobitthen@discussions.microsoft.com> wrote in message
> news:A3A48B08-4D47-4FDB-A0A2-A00DC2689790@microsoft.com...
> > Was sent this file to try and repair the MIME known bug with Vista.
> > File came password protected with some warning about it being pulled or
> > updated, supposedly to be included in Office 2003 SP4 ??
> >
> > MICROSOFT CONFIDENTIAL -- DO NOT SHARE THIS ARTICLE WITH CUSTOMERS
> > This article is not available on support.microsoft.com for one of the
> > following reasons:
> > It has been ARCHIVED because it contains inaccurate information, no longer
> > applies, or is duplicated in a current article.
> > It has been YANKED because it contains inaccurate or incomplete
> > information
> > and is being rewritten.
> > It is a DRAFT and may be incomplete or technically inaccurate because it
> > has
> > not gone through the complete publication process.
> > **Do not comment this article; it will not be updated.**
> > View products that this article applies to.
> > Article ID : 951982
> > First Published : 4/21/2008
> > Last Reviewed : 4/23/2008
> > Revision:1.0
> > Modification Type : Major
> > Language Locale:en-us
> > Article Status : In Process
> > Confidentiality : Public
> >
> > Anyhow after entering the password, the extractor, an .exe, asks me where
> > to
> > place files from patch, therefore I am asking where do patch files reside
> > on
> > an Office 2003 install on a Vista computer so that I can apply this patch
> > and
> > see if it corrects my problem...
>

Re: Office 2003 KB951982GLB install question by Sobitthen

Sobitthen
Thu May 01 14:28:02 PDT 2008

It was an MSP file and in Vista if you right click you can choose Apply, this
starts the installer, I liked that feature... Waiting for a document to
arrive to verify patch corrects problem with MIME.



Re: Office 2003 KB951982GLB install question by Diane

Diane
Thu May 01 16:26:05 PDT 2008

PSS is "product support services", which is apparently how/why Wicresoft had
the file to send you - they're a Microsoft venture and provide support for
office and windows.

I haven't seen the file and I don't know what the instructions are for it,
so I really can't say how you are supposed to use it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



"Sobitthen" <Sobitthen@discussions.microsoft.com> wrote in message
news:F11E45E4-5156-471E-BA3E-95D64A3FBC23@microsoft.com...
> Who/What is this PSS?
> Cary Liu (Wicresoft) is who sent me the file, but she hasn't responded
> with
> a correct reply yet, asked me if it was an MSP file but file was an EXE
> and
> asked me location to extract files into.
>
> Cannot you tell me where the update/patches/service packs reside in the
> file
> structure? That is all I need to know to insert the files in correct
> location, or so it seems from the installer that was sent to me.
>
> Oh well guess wait another day or week for a reply, this MIME problem is
> annoying, having to have clients send emails to a yahoo account is far
> from
> professional.
>
>
> "Diane Poremsky {MVP}" wrote:
>
>> you'll have to call PSS and ask them about this patch as its not released
>> to
>> the general public yet.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-request@lists.outlooktips.net
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> Subscribe to Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>>
>>
>>
>> "Sobitthen" <Sobitthen@discussions.microsoft.com> wrote in message
>> news:A3A48B08-4D47-4FDB-A0A2-A00DC2689790@microsoft.com...
>> > Was sent this file to try and repair the MIME known bug with Vista.
>> > File came password protected with some warning about it being pulled or
>> > updated, supposedly to be included in Office 2003 SP4 ??
>> >
>> > MICROSOFT CONFIDENTIAL -- DO NOT SHARE THIS ARTICLE WITH CUSTOMERS
>> > This article is not available on support.microsoft.com for one of the
>> > following reasons:
>> > It has been ARCHIVED because it contains inaccurate information, no
>> > longer
>> > applies, or is duplicated in a current article.
>> > It has been YANKED because it contains inaccurate or incomplete
>> > information
>> > and is being rewritten.
>> > It is a DRAFT and may be incomplete or technically inaccurate because
>> > it
>> > has
>> > not gone through the complete publication process.
>> > **Do not comment this article; it will not be updated.**
>> > View products that this article applies to.
>> > Article ID : 951982
>> > First Published : 4/21/2008
>> > Last Reviewed : 4/23/2008
>> > Revision:1.0
>> > Modification Type : Major
>> > Language Locale:en-us
>> > Article Status : In Process
>> > Confidentiality : Public
>> >
>> > Anyhow after entering the password, the extractor, an .exe, asks me
>> > where
>> > to
>> > place files from patch, therefore I am asking where do patch files
>> > reside
>> > on
>> > an Office 2003 install on a Vista computer so that I can apply this
>> > patch
>> > and
>> > see if it corrects my problem...
>>

Re: Office 2003 KB951982GLB install question by Sobitthen

Sobitthen
Thu May 01 17:22:11 PDT 2008

For snl I decided to extract into a folder i created on desktop, then when I
right clicked file there was an option to apply, this patch did fix the MIME
issue...

"Diane Poremsky {MVP}" wrote:

> PSS is "product support services", which is apparently how/why Wicresoft had
> the file to send you - they're a Microsoft venture and provide support for
> office and windows.
>
> I haven't seen the file and I don't know what the instructions are for it,
> so I really can't say how you are supposed to use it.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
>
>
> "Sobitthen" <Sobitthen@discussions.microsoft.com> wrote in message
> news:F11E45E4-5156-471E-BA3E-95D64A3FBC23@microsoft.com...
> > Who/What is this PSS?
> > Cary Liu (Wicresoft) is who sent me the file, but she hasn't responded
> > with
> > a correct reply yet, asked me if it was an MSP file but file was an EXE
> > and
> > asked me location to extract files into.
> >
> > Cannot you tell me where the update/patches/service packs reside in the
> > file
> > structure? That is all I need to know to insert the files in correct
> > location, or so it seems from the installer that was sent to me.
> >
> > Oh well guess wait another day or week for a reply, this MIME problem is
> > annoying, having to have clients send emails to a yahoo account is far
> > from
> > professional.
> >
> >
> > "Diane Poremsky {MVP}" wrote:
> >
> >> you'll have to call PSS and ask them about this patch as its not released
> >> to
> >> the general public yet.
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Author, Teach Yourself Outlook 2003 in 24 Hours
> >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
> >>
> >> Outlook Tips by email:
> >> dailytips-subscribe-request@lists.outlooktips.net
> >>
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >> Subscribe to Exchange Messaging Outlook newsletter:
> >> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
> >>
> >>
> >>
> >> "Sobitthen" <Sobitthen@discussions.microsoft.com> wrote in message
> >> news:A3A48B08-4D47-4FDB-A0A2-A00DC2689790@microsoft.com...
> >> > Was sent this file to try and repair the MIME known bug with Vista.
> >> > File came password protected with some warning about it being pulled or
> >> > updated, supposedly to be included in Office 2003 SP4 ??
> >> >
> >> > MICROSOFT CONFIDENTIAL -- DO NOT SHARE THIS ARTICLE WITH CUSTOMERS
> >> > This article is not available on support.microsoft.com for one of the
> >> > following reasons:
> >> > It has been ARCHIVED because it contains inaccurate information, no
> >> > longer
> >> > applies, or is duplicated in a current article.
> >> > It has been YANKED because it contains inaccurate or incomplete
> >> > information
> >> > and is being rewritten.
> >> > It is a DRAFT and may be incomplete or technically inaccurate because
> >> > it
> >> > has
> >> > not gone through the complete publication process.
> >> > **Do not comment this article; it will not be updated.**
> >> > View products that this article applies to.
> >> > Article ID : 951982
> >> > First Published : 4/21/2008
> >> > Last Reviewed : 4/23/2008
> >> > Revision:1.0
> >> > Modification Type : Major
> >> > Language Locale:en-us
> >> > Article Status : In Process
> >> > Confidentiality : Public
> >> >
> >> > Anyhow after entering the password, the extractor, an .exe, asks me
> >> > where
> >> > to
> >> > place files from patch, therefore I am asking where do patch files
> >> > reside
> >> > on
> >> > an Office 2003 install on a Vista computer so that I can apply this
> >> > patch
> >> > and
> >> > see if it corrects my problem...
> >>

Re: Office 2003 KB951982GLB install question by Diane

Diane
Thu May 01 18:44:01 PDT 2008

that's good to know.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



"Sobitthen" <Sobitthen@discussions.microsoft.com> wrote in message
news:1E2A5B38-704E-4164-91EE-472E09F956E2@microsoft.com...
> For snl I decided to extract into a folder i created on desktop, then when
> I
> right clicked file there was an option to apply, this patch did fix the
> MIME
> issue...
>
> "Diane Poremsky {MVP}" wrote:
>
>> PSS is "product support services", which is apparently how/why Wicresoft
>> had
>> the file to send you - they're a Microsoft venture and provide support
>> for
>> office and windows.
>>
>> I haven't seen the file and I don't know what the instructions are for
>> it,
>> so I really can't say how you are supposed to use it.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-request@lists.outlooktips.net
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> Subscribe to Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>>
>>
>>
>> "Sobitthen" <Sobitthen@discussions.microsoft.com> wrote in message
>> news:F11E45E4-5156-471E-BA3E-95D64A3FBC23@microsoft.com...
>> > Who/What is this PSS?
>> > Cary Liu (Wicresoft) is who sent me the file, but she hasn't responded
>> > with
>> > a correct reply yet, asked me if it was an MSP file but file was an EXE
>> > and
>> > asked me location to extract files into.
>> >
>> > Cannot you tell me where the update/patches/service packs reside in the
>> > file
>> > structure? That is all I need to know to insert the files in correct
>> > location, or so it seems from the installer that was sent to me.
>> >
>> > Oh well guess wait another day or week for a reply, this MIME problem
>> > is
>> > annoying, having to have clients send emails to a yahoo account is far
>> > from
>> > professional.
>> >
>> >
>> > "Diane Poremsky {MVP}" wrote:
>> >
>> >> you'll have to call PSS and ask them about this patch as its not
>> >> released
>> >> to
>> >> the general public yet.
>> >>
>> >> --
>> >> Diane Poremsky [MVP - Outlook]
>> >> Author, Teach Yourself Outlook 2003 in 24 Hours
>> >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>> >>
>> >> Outlook Tips by email:
>> >> dailytips-subscribe-request@lists.outlooktips.net
>> >>
>> >> Outlook Tips: http://www.outlook-tips.net/
>> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> >> Subscribe to Exchange Messaging Outlook newsletter:
>> >> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>> >>
>> >>
>> >>
>> >> "Sobitthen" <Sobitthen@discussions.microsoft.com> wrote in message
>> >> news:A3A48B08-4D47-4FDB-A0A2-A00DC2689790@microsoft.com...
>> >> > Was sent this file to try and repair the MIME known bug with Vista.
>> >> > File came password protected with some warning about it being pulled
>> >> > or
>> >> > updated, supposedly to be included in Office 2003 SP4 ??
>> >> >
>> >> > MICROSOFT CONFIDENTIAL -- DO NOT SHARE THIS ARTICLE WITH CUSTOMERS
>> >> > This article is not available on support.microsoft.com for one of
>> >> > the
>> >> > following reasons:
>> >> > It has been ARCHIVED because it contains inaccurate information, no
>> >> > longer
>> >> > applies, or is duplicated in a current article.
>> >> > It has been YANKED because it contains inaccurate or incomplete
>> >> > information
>> >> > and is being rewritten.
>> >> > It is a DRAFT and may be incomplete or technically inaccurate
>> >> > because
>> >> > it
>> >> > has
>> >> > not gone through the complete publication process.
>> >> > **Do not comment this article; it will not be updated.**
>> >> > View products that this article applies to.
>> >> > Article ID : 951982
>> >> > First Published : 4/21/2008
>> >> > Last Reviewed : 4/23/2008
>> >> > Revision:1.0
>> >> > Modification Type : Major
>> >> > Language Locale:en-us
>> >> > Article Status : In Process
>> >> > Confidentiality : Public
>> >> >
>> >> > Anyhow after entering the password, the extractor, an .exe, asks me
>> >> > where
>> >> > to
>> >> > place files from patch, therefore I am asking where do patch files
>> >> > reside
>> >> > on
>> >> > an Office 2003 install on a Vista computer so that I can apply this
>> >> > patch
>> >> > and
>> >> > see if it corrects my problem...
>> >>

Re: Office 2003 KB951982GLB install question by Brian

Brian
Fri May 02 07:43:27 PDT 2008

Sobitthen <Sobitthen@discussions.microsoft.com> wrote:

> Was sent this file to try and repair the MIME known bug with Vista.
> File came password protected with some warning about it being pulled
> or updated, supposedly to be included in Office 2003 SP4 ??
>
> MICROSOFT CONFIDENTIAL -- DO NOT SHARE THIS ARTICLE WITH CUSTOMERS

What did you find about this statement that was difficult to understand?
--
Brian Tillman [MVP-Outlook]

Re: Office 2003 KB951982GLB install question by bardo

bardo
Sun May 04 03:01:02 PDT 2008


HI, I have the same problem...
How can I get the patch?

"Sobitthen" wrote:

> For snl I decided to extract into a folder i created on desktop, then when I
> right clicked file there was an option to apply, this patch did fix the MIME
> issue...
>

Re: Office 2003 KB951982GLB install question by Diane

Diane
Sun May 04 08:04:36 PDT 2008

try this method:
Call 1-800-936-4900 (press 3 for hotfixes) and tell them you're calling to
obtain the hotfix described in KB 951982. That is the normal method but
since the KB is not public yet, they may make you open an incident report
first.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



"bardo" <bardo@discussions.microsoft.com> wrote in message
news:0C406146-6C09-4C78-9B47-02575389C7BC@microsoft.com...
>
> HI, I have the same problem...
> How can I get the patch?
>
> "Sobitthen" wrote:
>
>> For snl I decided to extract into a folder i created on desktop, then
>> when I
>> right clicked file there was an option to apply, this patch did fix the
>> MIME
>> issue...
>>

Re: Office 2003 KB951982GLB install question by bardo

bardo
Sun May 04 11:43:00 PDT 2008


OK, thanks!
Do you now a "faster" way to obtain the hotfix?

"Diane Poremsky {MVP}" wrote:

> try this method:
> Call 1-800-936-4900 (press 3 for hotfixes) and tell them you're calling to
> obtain the hotfix described in KB 951982. That is the normal method but
> since the KB is not public yet, they may make you open an incident report
> first.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
>
>
> "bardo" <bardo@discussions.microsoft.com> wrote in message
> news:0C406146-6C09-4C78-9B47-02575389C7BC@microsoft.com...
> >
> > HI, I have the same problem...
> > How can I get the patch?
> >
> > "Sobitthen" wrote:
> >
> >> For snl I decided to extract into a folder i created on desktop, then
> >> when I
> >> right clicked file there was an option to apply, this patch did fix the
> >> MIME
> >> issue...
> >>

Re: Office 2003 KB951982GLB install question by Diane

Diane
Sun May 04 19:37:04 PDT 2008

No, that is the only safe (and legal) method of getting it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



"bardo" <bardo@discussions.microsoft.com> wrote in message
news:00F31D29-F278-4C89-A9C5-2FBC63E84F51@microsoft.com...
>
> OK, thanks!
> Do you now a "faster" way to obtain the hotfix?
>
> "Diane Poremsky {MVP}" wrote:
>
>> try this method:
>> Call 1-800-936-4900 (press 3 for hotfixes) and tell them you're calling
>> to
>> obtain the hotfix described in KB 951982. That is the normal method but
>> since the KB is not public yet, they may make you open an incident report
>> first.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
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>> "bardo" <bardo@discussions.microsoft.com> wrote in message
>> news:0C406146-6C09-4C78-9B47-02575389C7BC@microsoft.com...
>> >
>> > HI, I have the same problem...
>> > How can I get the patch?
>> >
>> > "Sobitthen" wrote:
>> >
>> >> For snl I decided to extract into a folder i created on desktop, then
>> >> when I
>> >> right clicked file there was an option to apply, this patch did fix
>> >> the
>> >> MIME
>> >> issue...
>> >>