Email Account Configuration

I have successfully created two web-based accounts in Outlook 2003. The
account I created first appears at the bottom of the folders [also set as
default]. This is the one I used most and I would like it to appear at the
top of the mail folders. Guidance sought

Brian
Wed Apr 23 08:13:17 PDT 2008

Maurice <Maurice@discussions.microsoft.com> wrote:

> I have successfully created two web-based accounts in Outlook 2003.
> The account I created first appears at the bottom of the folders
> [also set as default]. This is the one I used most and I would like
> it to appear at the top of the mail folders. Guidance sought

Sorry, but Outlook doesn't access web-based accounts. They must be POP,
IMAP, Exchange, or Hotmail/MSN/Windows Live accounts (HTTP). "Web-based"
means you'd be accessing them with a web browser. Please be explicit in
describing the account types(s) you've created. Also, keep in mind that
"folder sets" and "accounts" aren't synonymous, so "accounts" do not appear
in the folder list, folder sets do. I'll grant that for some account types,
the account and its folder set are linked so that you can't have one without
the other, but they're still separate concepts.

Your default folders (the delivery location folders) are likely to appear
first and I don't think you'll be able to do anything about that. If the
accounts are IMAP or HTTP, their folder sets may appear in the order in
which you add the account to the mail profile, but I haven't experimented
enough to know if that's true always. It could be that Outlook will always
alphabetize the folders sets based on their display names.
--
Brian Tillman [MVP-Outlook]

Maurice
Wed Apr 23 10:21:00 PDT 2008

Much thanks for the timely reply. I did omit the fact that both accounts are
'IMAP' and the account of most interest was set as default. I am thinking
that one could remove the folder of interest then add it back. This action
would make it the 'latest' folder set and perhaps promote it to a higher
position. If I do so I would ask for guidance on how to remove and restore
this folder without losing anything.

"Brian Tillman" wrote:

> Maurice <Maurice@discussions.microsoft.com> wrote:
>
> > I have successfully created two web-based accounts in Outlook 2003.
> > The account I created first appears at the bottom of the folders
> > [also set as default]. This is the one I used most and I would like
> > it to appear at the top of the mail folders. Guidance sought
>
> Sorry, but Outlook doesn't access web-based accounts. They must be POP,
> IMAP, Exchange, or Hotmail/MSN/Windows Live accounts (HTTP). "Web-based"
> means you'd be accessing them with a web browser. Please be explicit in
> describing the account types(s) you've created. Also, keep in mind that
> "folder sets" and "accounts" aren't synonymous, so "accounts" do not appear
> in the folder list, folder sets do. I'll grant that for some account types,
> the account and its folder set are linked so that you can't have one without
> the other, but they're still separate concepts.
>
> Your default folders (the delivery location folders) are likely to appear
> first and I don't think you'll be able to do anything about that. If the
> accounts are IMAP or HTTP, their folder sets may appear in the order in
> which you add the account to the mail profile, but I haven't experimented
> enough to know if that's true always. It could be that Outlook will always
> alphabetize the folders sets based on their display names.
> --
> Brian Tillman [MVP-Outlook]
>
>

Brian
Thu Apr 24 07:01:54 PDT 2008

Maurice <Maurice@discussions.microsoft.com> wrote:

> Much thanks for the timely reply. I did omit the fact that both
> accounts are 'IMAP' and the account of most interest was set as
> default. I am thinking that one could remove the folder of interest
> then add it back. This action would make it the 'latest' folder set
> and perhaps promote it to a higher position. If I do so I would ask
> for guidance on how to remove and restore this folder without losing
> anything.

You need to remove the account in order to remove the folder set for IMAP
accounts. Remove the IMAP account whose folders appear above the one you
wish to be first. Stop and restart Outlook. Add the account in again and
see if the newly added folders appear lower in the list. You don't need to
worry about saving anything because IMAP accounts keep messages on the
server and the folders will be reconstructed when you connect.
--
Brian Tillman [MVP-Outlook]