Copying oulook pst file from a back up after reinstalling Office 2

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    - Upgrade problem from 2003 to 2007 There seems to be a compatibility issue between the OL 2003 and OL 2007 and I think it is the way I upgraded. OL 2007 is very unstable - crashes constantly, freezes, comes up with an error message "The document template is not valid" whenever I try to create an email, open an email, create an appointment, a task etc. I also do not have an address book, even though I imported my contacts. I understand you have to create a link so that Outlook will use your contacts as your address book. I have followed the steps set out by Microsoft but my Contacts is greyed out and I can't select it to link as my address book. Something is seriously wrong with it. Dell have told me I need to use the Import/Export Wizard to transfer my settings across (this was 12 months ago I did the initial transfer using Files and Transfer Wizard in XP). I run Vista Home Premium on this new laptop with Office 2007. Can I delete everything, do a fresh install of 2007 and create my contacts from scratch and set up my email addresses again? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90094
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    - how do i get the windows programs back after rebooting Computer? I bought a new Laptop which came with Vista Ultimate. I was downloading an update for vista and as it installed the update it crashed on my laptop and froze, so i manually shut down the computer and went to start windows the proccess of the laptop slow down, and then ended up failing to run Vista Ultimate, Luckily i had a back up of my computer and programs that i previously installed, so when i rebooted because i was told that was the only way to fix it, everything was working fine apart from i had lost all my Vista Ultimate Programs like outlook, Access and Project Pro and others which I deeply depend on, Is there a way i can reinstall these programs under Ultimate? I have still got everything i was given with the laptop, but not the Download disc for Vista Ultimate, it was preloaded but i still have my Product Codes Ultimate and Project Pro. Can you help me please i need help. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90093
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    - How do I synchronize Outlook 2007 with my blackberry? I am trying to synchronize Outlook 2007 with my laptop and my blackberry so they mirror each other on email and calendars. Can you help? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90090
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    - duplicate messages received in outlook 2003 I have setup POP3 account in outlook 2003 and enable an option to leave messages in the server. Everytime i click send/receive button, i could receive a new copy of the duplicate email. Even i have applied the latest patch (office 2003 sp3), the problem cannot be solved. any suggestion. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90089
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    - From Outlook 2007 to OutlookXP I have Outlook 2007 installed and I have a Palm Tungsten E2 that is compatable with Outlook XP. How do I install Outlook XP and save my Office 2007 files, or canit be done? -- Posted via NewsDemon.com - Premium Uncensored Newsgroup Service ------->>>>>>http://www.NewsDem Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90080
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    - Muttiple email POP accounts I have two POP email account. When I reply to an email, I am told the default behavior of Outlook is to reply from the email address that was received on. When I set up a profile with one of the accounts it always replies to that account (i.e. I think the email settings are fine). When I set up a profile with two of the email accounts, it always replies using one of the two accounts. I want to get it so it performs the default action of replying through the account that the email was recieved on. How can I troubleshoot this? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90079
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    - cant find my email or address book My mother board died. I got a new computer. I took my old hard drive and set it up as a slave on the new computer. I'm trying to get my email and address book off the slave drive and configure on the new drive. iS THIS POSSABLE IF SO PLEASE ADVISE.....HELP ME PLZ. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90076
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    - Outlook 2007: "updating conflicts" On installing Office 2007 SP1, Outlook checks email on start-up and then shows "Updating Conflicts. This folder is up to date". It then refuses to download new email from the exchange server. I've tried new data files and deleting ost/pst's ... and the same happens again. Anyone have any ideas? Outlook 2007 (12.0.6213.1000) Vista Ultimate SP1 Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90073
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    - how to configure gmail in outlook 2002 I am trying to configure gmail in outlook2002 and I have tried each and every option available, given in google search. I am getting one error i.e " unable to sent test mail". pop3 port 995 and checked the option. smtp port 465 and checked the option. server information: incoming mail server: pop.gmail.com outgoing mail server: smtp.gmail.com go to more settings: in outgoing server tab: checked the option "outgoing server requires same authentication" and checked use same settings as my incoming mail server in connection tab: enabled: connect internet using third party. in advanced: pop3 port 995 and checked the option. and checked the option "this server requires SSL" smtp port 465 and checked the option. and checked the option "this server requires SSL" At last I tried with each and every comination available. But I couldn't resolve only one error i.e "Test email" Please provide the solution for this Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90072
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    - silent setup of Outlook 2000 Hi, I am working on imaging machines with ghost for use in a classroom environment. The product I am training on requires an outlook profile to be configured prior to its install. I have managed to use Ghost to get the machine configured and I have a script which will then configure the product, but I am struggling to automate the Outlook setup. Currently, if I open Outlook after imaging, I get the standard wizard interface to allow me to create my profile, (specify my exchange server etc etc) and finally set Outlook as the default client. How do I automate this? Is it all stored in the registry? If so, where? Is it in some local files? Again, if so, where? Many thanks :-) Paul Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90071
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    - Multiple Accounts configuration Hi, there is WinXP and Office 2003 on my PC. I am trying to config two mail accounts in Outlook. I created accounts, tested them â?? they can send and receive mail. Now I need to configure Outlook the next way: 1. I created 2 pst files â?? 1 file to 1 account. How can I configure Outlook to place received mail from 'account 1' to 'personal folder 1.pst', and from 'account 2' to 'personal folder 2.pst'. 2. Is it possible to configure Outlook, that when you write new mail, press 'Send' button, Outlook asks you from what account do you want to send mail? I always confuse to send letters from wrong accounts. Thanks! Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90069
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    - Code 38 certificate errors How do I resolve Code 38 certificate errors between Outlook 2007 and Exchange 2003? I have used the same settings and certificate used under XP / Office Outlook 2003 and saved the certificate to the trusted store, but still get the Code 38 error when on the Lan. The certificate worked fine under the previous OS / Application pair but I can't get it to work under this one. Please help me save what little hair I have left!! Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90058
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    - Outlook 2003 installation error msg When attempting to install Outlook 2003, installation stops and gives a message, "Waiting for cabinets to be cached to local installation source - File: CR561401.CAB What do I do? -- Jon Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90054
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    - Outlook 2003 didn't upgrade to Outlook 2007 When I upgraded my Office Small Business Edition 2003 to Office Professional 2007, Outlook 2007 didn't install. I've tried uninstalling and reinstalling but that doesn't seem to work. I've looked for a standalone Outlook 2007 for purchase and can't find one. How do I fix this problem? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90052
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    - Setting From and Reply To address in Outlook I have a user who wants to use Exchange distribution lists for marketing campaigns. He wants the From address and Reply To address in the emails to point to a generic mailbnox (info@company.com). Is it possibnle to do this from Outlook 2007/Exchange 2003? If not, what other solutions are available? Thanks George Merriman Gravesend Systems Inc. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90051
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    - Outook Mail Folder Appearance has anyone yet come up with a way to customize the appearance of the mail folders in Folder View? sure would be nice to have different colored folders for the many different Categories i use in the Folder Tree... Thanks! Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90050
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    - cannot view help files Outlook 2007 / Vista Business in outlook I am unable to view help files. I get a message: there is a problem with one or more help files. Repair your office installation..... I did a repair but is not resolved. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90047
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    - eliminate error message "Borlane Database Engine not installed" how do I - Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90042
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    - error message 0x80042109 All of a sudden I cannot send e-mails. I keep getting error 0x80042109. Contacted comcast and they say it is a Microsoft problem. Can anyone help? I use 2 different e-mails with different servers, neither is Comcast. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90038
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    - Error messge 0x800CCC0F Connection to the server was interrupted-H hello, I cannot connect to the server and send or receive emails. I have made no changes to my Microsoft Outlook. The following message is what I receive. The connection to the server was interrupted, error message (0x800CCC0F). Can you help? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90036
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    - Outlook Web Access Hi, How do you configure Outlook 2003 and Outlook 2007 to connect to a remote Exchange Server. We are already connecting via the Internet by typing the ip address/exchange. Your help is appreciated. Regards, Guido Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90035
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    - Window Installer error I am running XP with all three service packs. I use Outlook XP. I am not receiving my mail any more. The accounts haven't changed. I decided to run 'Detect and Repair". I get the following Windows Installer message: "The installation source for this product is not available. Verify that the source exists and that you can access it." I get the message when the install disk is in the drive. I tried reinstalling Outlook XP and I get the same message. I downloaded Installer 3.1 -- no difference. I've searched KBs for problems with Outlook, and Installer but don't find an answer. HELP!! -- TIA, AndyF Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90028
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    - Using Outlook PRF to modify an existing profile Good day! So here's the situation: 1. Network IT in our building migrated to a new exchange server from "old_server" to "new_server" 2. MOST of the Outlook profiles were successfully made aware of the migration using methods unknown to me. (Perhaps using the move mailbox command .. ?) 3. However, with some workstations, users login only to find that their outlook profile hasn't been updated to the new_server ... so opening Outlook eventually times out (because it can't find "old_server"), and the user has to manually set their exchange server to the new one. 3NOTE: I think it might be because Network IT turned off the old_server exchange server too early, so anyone who didn't open their outlook, say, in the week the old one was left on didn't get that 'auto migrate' step ... From what I understand we can use a PRF file to correct the issue. I have created a logon script to call a PRF file: {{{ :: Set the default exchange server ECHO Setting default exchange server ... %_MODPROF% -p default_exchange_server.prf }}} Here's the PRF file: {{{ ; ************************************************************** ; Section 1 - Profile Defaults ; ************************************************************** [General] Custom=1 DefaultProfile=Yes OverwriteProfile=Append ModifyDefaultProfileIfPresent=TRUE ; ************************************************************** ; Section 2 - Services in Profile ; ************************************************************** [Service List] ServiceEGS=Exchange Global Section ;*************************************************************** ; Section 4 - Default values for each service. ;*************************************************************** [ServiceEGS] MailboxName=%UserName% HomeServer=new_server ;*************************************************************** ; Section 6 - Mapping for profile properties ;*************************************************************** [Exchange Global Section] SectionGUID=13dbb0c8aa05101a9bb000aa002fc45a MailboxName=PT_STRING8,0x6607 HomeServer=PT_STRING8,0x6608 }}} For whatever reason though, this isn't working. Even if I: 1. Close Outlook 2. Run the command to import the appending PRF file 3. Open Outlook again, nothing happened! I can even check the registry and see that the PRF command did NOT modify the HomeServer value ... Any ideas/tips as to what I'm doing incorrectly? Thanks, -- ~Matt Callaghan Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90027
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    - how do i download the theme for outlook2003 Hi, I am using microsoft outlook2003 in my office. Now i want to update a new theme. so how do i download the themes for ms outlook2002. kindly guide me. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90026
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    - Removing folder reference to nonexistent PST file. In Outlook 2003, I previously created and used a secondary PST file for a temporary purpose. I wanted to simply "Close" that temporary use PST file. However, the file is still listed in the list of folders, and would not respond to the "Close Data File" command. Deleting the secondary PST file had no effect, and deleting the *.NK2 file had no effect. The old secondary file is still listed, but there is no real PST file to open, so requests to "Close" or "Remove" only return error messages. The secondary datafile is no longer listed in the "Data File Management" dialog box. ScanPST.exe has no effect. Do I have to do something with the primary PST file, and/or the profile? Thanks very much! Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90017
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    - Graphic in email signature break when sending I've created an HTML signature with a photograph of me in it. When I send messages using this signature, the graphics disappear and are replaced with a broken link and the following property outbind://43/cid:703414222@29052008-3071 Any ideas on how to fix this problem? Cheers Murad Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90015
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    - =?Utf-8?Q?Help_with_Error:_=E2=80=9CUnable_to_conf?= I recently installed MS Office 2007 Professional Plus using our work group licence. Instal went fine and all programs are working fine EXCEPT Outlook. When I open outlook it says: â??Unable to configure MS Exchangeâ?? and then it says â??unable to configure default mail settingsâ?? and will not allow me to try and do anything else... Anyone had this issue before? Any ideas? Your help will be greatly appreciated! Thanks Kirsty Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90014
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    - pst files How do I enable PST usage on my pc? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90011
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    - Error while trying to configure Outlook 2003 All, I am trying to setup outlook 2003 under a new user's profile. When I enter the exchange server and mailbox name I get an error that reads; "The name could not be resolved. The name could not be matched to the name in the address list." I have verified that this user has an active box in AD and that the user is able to connect to this box using OWA. I was able to configure outlook with another user's mailbox under a different profile. I have tried deleting and recreating the outlook profile. I recieve the same error. Any ideas? Thanks Nick Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90009
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    - how do I change an incorrect domain? when configuring Outlook, we accidentally entered the incorrect domain, and now I can't find info ANYWHERE on how to change it? It's not under change email acct, it doesn't bring that screen up anywhere. Help! Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90008
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    - Outlook 2007 Messages go to JUNK After several months of functioning flawlessly, Outlook puts all incoming messages into JUNK. I have no filters turned on, and even though I have listed all internal emails as "safe" still everything goes to junk. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90004
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    - outlook 2007 - 1) problems registration keys 2) no conn exhange se Just having my new PC with Vista Ultimate (4 month ago) Outlook 2007 (preinstalled) was not working. I tried to reinstall Outlook 2007, but it seemd as if it never really took away all the old, but I am not sure. With reinstallation of Outlook 2007, I encountered problems with registration keys: as if I was not allowed to install this problem. I am the administrator so that should not be any problem. Also tried to change the registration key to full control by administrator, but then the problem was shifted to another registration key. There was an option to neglect, and so I did. But then, another problem was there. As I would like to have outlook synchronizing to the office Exchange Server 2003 at my work (fully patched as far as I know), I filled in for this purpose. But: * Problem: Cannot connect to the exchange server using HTTPS (had no problems with old laptop running XP). However, finding my mail box/username for other mailaccounts (http or Imap) - no problem; completing the Mail setup for those - no problem. But when exchange server connections are filled in as account - PROBLEMS Symptoms: When I open up Outlook, I get prompted for username/pwd (so far so good), but that's it! Either Outlook times out without ever opening up or I get error messages that Outlook can't connect to server, or cannot start Outlook, cannot open the outlook view, and telling me that I am not allowed for actions like this. Though I am administrator of my own computer. Additional Info: (i) Accessing the exchange server via Outlook Web â?? no problem; (ii) Accessing the exchange server via VPN - no problem; (iii) Have tried to copy all settings from my XP laptop â?? it just bnever runs for the connection with the exchange server also I have the service pack 1 installed recently. Does not help me out of these problems. So there must be something wrong with outlook 2007 itself. I would be very grateful for some help (anyone from Microsoft?) Thanks Elizabeth Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90003
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    - outlook 2000 Postoffice, Mailbox and Password??? Hi, Recently had to install new hard drive to my PC and then install MS Office with Outlook etc. Not sure why but I cannot get into Outlook. I get a dialogue box asking me to fill in boxes for "Postoffice, Mailbox and Password". I have absolutely no idea what to do and am very much the novice at anything PC! Thanks in advance for any help you can give. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90002
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    - Warning when using "Reply" in Outlook 2002 I receive the following warning when using "Reply" in Outlook 2002. "This form requires Word as your email editor, but Word is either busy or cannot be found. The form will be opened in the Outlook editor instead.â?? Is there something that can be done to alleviate this warning? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 90001
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    - How to uninstall & reinstall Outlook 2007 from Office Business 07? Frequently, my Outlook 2007 will not start. I often must re-boot the computer. I have had messages relating to errors with BCM. I would like to uninstall Outlook 2007, then reinstall. If that does not work, I would like to reinstall Outlook 2003. How do I do that? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89999
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    - email default account I have used Outlook Express for years. Now every time I want to send a link or picture by email, Microsoftt Outlook pops up. How can I get Outlook Express to be my default email account? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89997
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    - How can I use Windows Home Server as an email server for the home? I use Outlook to receive my home email. Is there a way to use Windows Home Server as the recipient of my email and then use any of my other home PCs to access that email? I.e. whether I am on my laptop or another desktop, I could open Outlook and see all of my email. I am looking at buying the HP EX475 Windows Home Server but wanted to know if this is a possibility before I buy. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89996
  - 13
    - Outlook 2007 Cannot configure Outlook Anywhere I am trying to connect an Outlook 2007 account to an Exchange 2003 server with an ISA server Firewall by using "outlook anywhere" which used to be RPC over HTTP. It just says that outlook must be online and the password box just keeps popping up for my Exchange server. However, it won't accept the credentials which I know are correct. Does something have to be changed on the ISA server to allow this? The ISA was configured for Outlook 2003 RPC over HTTP. Grateful for any help. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89992
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    - newbie; Exchange Wizard appears/for no reason I do not have it For a unknown reason Exchange setup wizard appears on my simple Home XPsp2 PC It appears when I do a simple resize to send Photos, stopping access to my Outlook express6 email. [OE6 works OK otherwise, I can add attachments and a full sized Photo] Exchange appears after I do a simple resize to email photos; and wants me to set up profiles??. why I do not have Office, How do I get rid of exchange It was suddenly there.I could resize previously. Please someone Help Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89990
  - 15
    - Not a tekkie: "POP3: unable to find e-mail server" message I use the wireless modem and an aircard. how do I find my smtp and ip address, and use these to make Outlook work? -- Juli Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89985
  - 16
    - Suddenly, cannot receive email (0x80040900). I have tried everything and cannot seem to get my gmail nor my mail2web accounts to download email to oulook. The same error comes up everytime. I've triple and quadruple-checked my account settings, tried pop3 AND Imap, suspended my firewall and AV settings, and checked my email online to see if there was a problem with the internet. Nothing seems to work. Outlook says its a problem with the server, but for BOTH accounts? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89982
  - 17
    - I can not get my mail from the web (outlook 03 & Vista) Even though my email is closed at home, I can not access my email from the web. I have tried going to system start up, Outlook is not in there as a startup. Nor do there seem to be any options to "not connect outlook on window's startup" Any suggestions? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89980
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    - I lost my "personal folder" in the Nav. Pane In new outlook '07, I somehow lost my personal folder under the Mail Folder heading in the Navigation pane. It used to be there; however, I must have deleted the link. My "saved" folders are still on my hard drive. How do I get them back? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89979
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    - 0x80042109 using MSOutlook for Sky emails 'I get an error message saying: Sending' reported error (0x80042109) : 'Outlook cannot connect to your outgoing (SMTP) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).Receiving' reported error (0x80042108) : 'Outlook cannot connect to your incoming (POP3) e-mail server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' when I try to use MSOffice 2007 to read Sky emails. Does anyone know how to fix it? Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89977
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    - Startup in this folder - public calendar How do you configure Outlook 2003 to open a public calendar view at startup? Surely this is possible .... Thank you. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89974
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    - detect and repair and wiped out Outlook reinstalled itself on a detect and repair and wiped out all my data any way to restore pst is there a backup of detect and repair Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89973
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    - outlook web access how can i get to outlook web access when i am already in the outlook 2003 Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89966
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    - Office 2007, Outlook NOW OPENS After much stumbling about, attempting to find and run Scanpst.exe and so on, I stumbled onto a sidebar for Outlook Tools 2.1 a FREE download fromwww.howto-outlook.com. After downloading the tool, i clicked the button for -- scanpst - 74 errors were found and I am up and wotking with Outlook again. ChazH -- Charles H. Hayden Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89961
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    - Outlook 2003 On Friday I had a new motherboard and hard drive installed on my DELL XPS 600 - I installed my Office 2003 Basic disk that came with the computer when I purcahsed same three years ago. The programs i.e. Word and Excel work fine, however my Outlook does not - whenever I click on same it gives me an error message to start in safe mode. I have uninstalled and reinstalled three times - was told that the new hard drive may not be compatible with 2003 and that I would have to purchase Office 2007. This does not make sense to me - Error messages reads: Outlook failed to start correctly last time.......starting outlook in safe mode..... fdebug:0 offset 176211c appver 11.0.82 app stamp 479fce0d I can get to Microsoft Outlook through webmail- and it will start in safe mode - but none of this makes sense to me! If I can start in safe mode and go through my webmail why isn't there an easy solution to this problem? I was told by a DELL rep that there may be a "patch" but it is certainly not an on-line choice - and of course I was told by Microsoft that it would cost $49.95 to repair the problem.....your thoughts and insight are certainly appreciated.... Thank you so much!! Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89956
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    - I keep getting a message that connection is unavailable. I am trying to move from Outlook Express that I used with by internet connection (Cox) to Outlook 2003. I can receive messages, but when I reply or try and send a new message, I get an message that says"The connection to Microsoft Exchange Server is unavailable. Outlook must be online or conected to complete this action." I have gone thru the options under Tools but can't find out what is going on. Thanks. Tag: Copying oulook pst file from a back up after reinstalling Office 2 Tag: 89954

When I try to Add an Outlook pst file from a back up I get a message
Outlook.pst is not a personal folder file and does not allow me to access all
my old mails and contacts. I had to reinstall XP and subsequently Office 2007.

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Re: Copying oulook pst file from a back up after reinstalling Office 2 by DL

DL
Tue Jun 03 11:17:32 PDT 2008

If the backup is on a cd you cannot do it from there.
Copy pst to eg Documents folder, in explorer check properties of pst to
ensure read only is off.
Then in OL, File>Open>Data File........browse to its location

If you still get an err msg then likely the method of creating the backup
failed

"Anand" <Anand@discussions.microsoft.com> wrote in message
news:ED53BD0C-939B-4864-A741-B92041D17D17@microsoft.com...
> When I try to Add an Outlook pst file from a back up I get a message
> Outlook.pst is not a personal folder file and does not allow me to access
> all
> my old mails and contacts. I had to reinstall XP and subsequently Office
> 2007.

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