Cannot Start Outlook 2003

Computer: stand-alone notebook PC running Widows XP Pro, SP2, all updates
current.

Problem:

I uninstalled Office 2003 and then re-installed it.

Word and the other programs except Outlook 2003 appear to be fine.

When I double click Outlook (even if I use Safe mode), it appears to start,
goes to the outline of the mail screen and then quits. I then see the
following dialog box:

"Cannot start Microsoft Outlook. Unable to Open the Outlook Window. The
set of folders could not be opened. The server is not available. Contact
your administrator if this condition persists."

Anyone have any idea what is going on here and how to take care of it?

Brian
Wed Mar 19 13:03:00 PDT 2008

Landing Gear <Landing Gear@discussions.microsoft.com> wrote:

> "Cannot start Microsoft Outlook. Unable to Open the Outlook Window.
> The set of folders could not be opened. The server is not available.
> Contact your administrator if this condition persists."
>
> Anyone have any idea what is going on here and how to take care of it?

Sure. You haven't properly configured a mail profile.
--
Brian Tillman [MVP-Outlook]

DL
Wed Mar 19 13:16:49 PDT 2008

Use the Mail Applet in the control panel to check the account settings and
that the data file is connected.
Why the reinstall?

"Landing Gear" <Landing Gear@discussions.microsoft.com> wrote in message
news:C9B4CE2D-E844-43CD-B262-EC48B77807BB@microsoft.com...
> Computer: stand-alone notebook PC running Widows XP Pro, SP2, all updates
> current.
>
> Problem:
>
> I uninstalled Office 2003 and then re-installed it.
>
> Word and the other programs except Outlook 2003 appear to be fine.
>
> When I double click Outlook (even if I use Safe mode), it appears to
> start,
> goes to the outline of the mail screen and then quits. I then see the
> following dialog box:
>
> "Cannot start Microsoft Outlook. Unable to Open the Outlook Window. The
> set of folders could not be opened. The server is not available. Contact
> your administrator if this condition persists."
>
> Anyone have any idea what is going on here and how to take care of it?

LandingGear
Fri Mar 21 11:04:00 PDT 2008

[Combining replies]

I sent my computer back to the manufacturer for a new hard drive.

PRIOR to sending the machine in, I had imaged the old drive (and by the way,
Outlook was working fine).

When I restored the new hard drive, everything was working fine (even Word),
EXCEPT for Outlook.

Therefore, I figured I would try the "uninstall then reinstall" approach.

It appears to me that even after an uninstall, Microsoft is still storing
REMNANTS of this application in, at the minimum C:\program files\microsoft,
C:\Documents and Settings\Name of User\Application Data\Microsoft\Outlook AND
C:\Documents and Settings\Name of User\Local Settings\Application
Data\Microsoft\Outlook and who knows where else?

What's wrong here?

Thank you all for your help!

"DL" wrote:

> Use the Mail Applet in the control panel to check the account settings and
> that the data file is connected.
> Why the reinstall?
>
> "Landing Gear" <Landing Gear@discussions.microsoft.com> wrote in message
> news:C9B4CE2D-E844-43CD-B262-EC48B77807BB@microsoft.com...
> > Computer: stand-alone notebook PC running Widows XP Pro, SP2, all updates
> > current.
> >
> > Problem:
> >
> > I uninstalled Office 2003 and then re-installed it.
> >
> > Word and the other programs except Outlook 2003 appear to be fine.
> >
> > When I double click Outlook (even if I use Safe mode), it appears to
> > start,
> > goes to the outline of the mail screen and then quits. I then see the
> > following dialog box:
> >
> > "Cannot start Microsoft Outlook. Unable to Open the Outlook Window. The
> > set of folders could not be opened. The server is not available. Contact
> > your administrator if this condition persists."
> >
> > Anyone have any idea what is going on here and how to take care of it?
>
>
>

DL
Fri Mar 21 14:54:50 PDT 2008

Niether the data files or the Profile is affected by an uninstall/reinstall
Use the mail applet in the control panel to create a new Profile, add the
data file & accounts & test

"Landing Gear" <LandingGear@discussions.microsoft.com> wrote in message
news:EFE575B7-BBA5-495C-8261-7095E8C692DA@microsoft.com...
> [Combining replies]
>
> I sent my computer back to the manufacturer for a new hard drive.
>
> PRIOR to sending the machine in, I had imaged the old drive (and by the
> way,
> Outlook was working fine).
>
> When I restored the new hard drive, everything was working fine (even
> Word),
> EXCEPT for Outlook.
>
> Therefore, I figured I would try the "uninstall then reinstall" approach.
>
> It appears to me that even after an uninstall, Microsoft is still storing
> REMNANTS of this application in, at the minimum C:\program
> files\microsoft,
> C:\Documents and Settings\Name of User\Application Data\Microsoft\Outlook
> AND
> C:\Documents and Settings\Name of User\Local Settings\Application
> Data\Microsoft\Outlook and who knows where else?
>
> What's wrong here?
>
> Thank you all for your help!
>
> "DL" wrote:
>
>> Use the Mail Applet in the control panel to check the account settings
>> and
>> that the data file is connected.
>> Why the reinstall?
>>
>> "Landing Gear" <Landing Gear@discussions.microsoft.com> wrote in message
>> news:C9B4CE2D-E844-43CD-B262-EC48B77807BB@microsoft.com...
>> > Computer: stand-alone notebook PC running Widows XP Pro, SP2, all
>> > updates
>> > current.
>> >
>> > Problem:
>> >
>> > I uninstalled Office 2003 and then re-installed it.
>> >
>> > Word and the other programs except Outlook 2003 appear to be fine.
>> >
>> > When I double click Outlook (even if I use Safe mode), it appears to
>> > start,
>> > goes to the outline of the mail screen and then quits. I then see the
>> > following dialog box:
>> >
>> > "Cannot start Microsoft Outlook. Unable to Open the Outlook Window.
>> > The
>> > set of folders could not be opened. The server is not available.
>> > Contact
>> > your administrator if this condition persists."
>> >
>> > Anyone have any idea what is going on here and how to take care of it?
>>
>>
>>

LandingGear
Sat Mar 22 10:32:01 PDT 2008

It now says the same, "Outlook3.pst is not a personal folders file" which is
pretty odd since it was one before.

How can one remove Outlook AND all its remnants?

"DL" wrote:

> Niether the data files or the Profile is affected by an uninstall/reinstall
> Use the mail applet in the control panel to create a new Profile, add the
> data file & accounts & test
>
> "Landing Gear" <LandingGear@discussions.microsoft.com> wrote in message
> news:EFE575B7-BBA5-495C-8261-7095E8C692DA@microsoft.com...
> > [Combining replies]
> >
> > I sent my computer back to the manufacturer for a new hard drive.
> >
> > PRIOR to sending the machine in, I had imaged the old drive (and by the
> > way,
> > Outlook was working fine).
> >
> > When I restored the new hard drive, everything was working fine (even
> > Word),
> > EXCEPT for Outlook.
> >
> > Therefore, I figured I would try the "uninstall then reinstall" approach.
> >
> > It appears to me that even after an uninstall, Microsoft is still storing
> > REMNANTS of this application in, at the minimum C:\program
> > files\microsoft,
> > C:\Documents and Settings\Name of User\Application Data\Microsoft\Outlook
> > AND
> > C:\Documents and Settings\Name of User\Local Settings\Application
> > Data\Microsoft\Outlook and who knows where else?
> >
> > What's wrong here?
> >
> > Thank you all for your help!
> >
> > "DL" wrote:
> >
> >> Use the Mail Applet in the control panel to check the account settings
> >> and
> >> that the data file is connected.
> >> Why the reinstall?
> >>
> >> "Landing Gear" <Landing Gear@discussions.microsoft.com> wrote in message
> >> news:C9B4CE2D-E844-43CD-B262-EC48B77807BB@microsoft.com...
> >> > Computer: stand-alone notebook PC running Widows XP Pro, SP2, all
> >> > updates
> >> > current.
> >> >
> >> > Problem:
> >> >
> >> > I uninstalled Office 2003 and then re-installed it.
> >> >
> >> > Word and the other programs except Outlook 2003 appear to be fine.
> >> >
> >> > When I double click Outlook (even if I use Safe mode), it appears to
> >> > start,
> >> > goes to the outline of the mail screen and then quits. I then see the
> >> > following dialog box:
> >> >
> >> > "Cannot start Microsoft Outlook. Unable to Open the Outlook Window.
> >> > The
> >> > set of folders could not be opened. The server is not available.
> >> > Contact
> >> > your administrator if this condition persists."
> >> >
> >> > Anyone have any idea what is going on here and how to take care of it?
> >>
> >>
> >>
>
>
>

DL
Mon Mar 24 15:57:50 PDT 2008

Thats unlikely to do anything.
Run scanpst.exe on the outlook3.pst
If it gives the same msg then this pst is corrupted

"Landing Gear" <LandingGear@discussions.microsoft.com> wrote in message
news:04C818A0-653F-4B26-B504-C7272B0947E2@microsoft.com...
> It now says the same, "Outlook3.pst is not a personal folders file" which
> is
> pretty odd since it was one before.
>
> How can one remove Outlook AND all its remnants?
>
> "DL" wrote:
>
>> Niether the data files or the Profile is affected by an
>> uninstall/reinstall
>> Use the mail applet in the control panel to create a new Profile, add the
>> data file & accounts & test
>>
>> "Landing Gear" <LandingGear@discussions.microsoft.com> wrote in message
>> news:EFE575B7-BBA5-495C-8261-7095E8C692DA@microsoft.com...
>> > [Combining replies]
>> >
>> > I sent my computer back to the manufacturer for a new hard drive.
>> >
>> > PRIOR to sending the machine in, I had imaged the old drive (and by the
>> > way,
>> > Outlook was working fine).
>> >
>> > When I restored the new hard drive, everything was working fine (even
>> > Word),
>> > EXCEPT for Outlook.
>> >
>> > Therefore, I figured I would try the "uninstall then reinstall"
>> > approach.
>> >
>> > It appears to me that even after an uninstall, Microsoft is still
>> > storing
>> > REMNANTS of this application in, at the minimum C:\program
>> > files\microsoft,
>> > C:\Documents and Settings\Name of User\Application
>> > Data\Microsoft\Outlook
>> > AND
>> > C:\Documents and Settings\Name of User\Local Settings\Application
>> > Data\Microsoft\Outlook and who knows where else?
>> >
>> > What's wrong here?
>> >
>> > Thank you all for your help!
>> >
>> > "DL" wrote:
>> >
>> >> Use the Mail Applet in the control panel to check the account settings
>> >> and
>> >> that the data file is connected.
>> >> Why the reinstall?
>> >>
>> >> "Landing Gear" <Landing Gear@discussions.microsoft.com> wrote in
>> >> message
>> >> news:C9B4CE2D-E844-43CD-B262-EC48B77807BB@microsoft.com...
>> >> > Computer: stand-alone notebook PC running Widows XP Pro, SP2, all
>> >> > updates
>> >> > current.
>> >> >
>> >> > Problem:
>> >> >
>> >> > I uninstalled Office 2003 and then re-installed it.
>> >> >
>> >> > Word and the other programs except Outlook 2003 appear to be fine.
>> >> >
>> >> > When I double click Outlook (even if I use Safe mode), it appears to
>> >> > start,
>> >> > goes to the outline of the mail screen and then quits. I then see
>> >> > the
>> >> > following dialog box:
>> >> >
>> >> > "Cannot start Microsoft Outlook. Unable to Open the Outlook Window.
>> >> > The
>> >> > set of folders could not be opened. The server is not available.
>> >> > Contact
>> >> > your administrator if this condition persists."
>> >> >
>> >> > Anyone have any idea what is going on here and how to take care of
>> >> > it?
>> >>
>> >>
>> >>
>>
>>
>>