Add in error

I have a user when she opens up outlook the following message pops up: The
add-in "C:\program files\Symantec Antivirus\vpsece3.dll" could not be
installed or loaded. The problem may be resolved by using Detect and repair
on the help menu.

I did try it but the message still pops up.

Vince
Wed Sep 03 10:18:17 PDT 2008

Have you tried reinstalling/repairing Symantec AntiVirus?

"1UNIQIT" <1UNIQIT@discussions.microsoft.com> wrote in message
news:17130CD7-6B38-4BF9-982A-6B66C5343D0E@microsoft.com...
> I have a user when she opens up outlook the following message pops up: The
> add-in "C:\program files\Symantec Antivirus\vpsece3.dll" could not be
> installed or loaded. The problem may be resolved by using Detect and
> repair
> on the help menu.
>
> I did try it but the message still pops up.

1UNIQIT
Wed Sep 03 10:51:01 PDT 2008

Yes I updated her Antivirus to 10.0.0 and I even reinstalled MS office.

"Vince Averello [MVP - Outlook]" wrote:

> Have you tried reinstalling/repairing Symantec AntiVirus?
>
> "1UNIQIT" <1UNIQIT@discussions.microsoft.com> wrote in message
> news:17130CD7-6B38-4BF9-982A-6B66C5343D0E@microsoft.com...
> > I have a user when she opens up outlook the following message pops up: The
> > add-in "C:\program files\Symantec Antivirus\vpsece3.dll" could not be
> > installed or loaded. The problem may be resolved by using Detect and
> > repair
> > on the help menu.
> >
> > I did try it but the message still pops up.
>
>

1UNIQIT
Wed Sep 03 11:07:01 PDT 2008

I got it - I had to log in as admin then go to C:\documents and
settings\local user\local settings\Applicatin Data\Microsoft\Outlook

delete the extend.dat file. reboot and it works beautifully.

"Vince Averello [MVP - Outlook]" wrote:

> Have you tried reinstalling/repairing Symantec AntiVirus?
>
> "1UNIQIT" <1UNIQIT@discussions.microsoft.com> wrote in message
> news:17130CD7-6B38-4BF9-982A-6B66C5343D0E@microsoft.com...
> > I have a user when she opens up outlook the following message pops up: The
> > add-in "C:\program files\Symantec Antivirus\vpsece3.dll" could not be
> > installed or loaded. The problem may be resolved by using Detect and
> > repair
> > on the help menu.
> >
> > I did try it but the message still pops up.
>
>