Unread messages not appearing in inbox

I have emails in the unread email folder that do not appear in my inbox. How
do I fix this and can I get rid of the unread email folder?

Scott
Thu Aug 21 15:36:08 PDT 2008

Are you sure they are located in your inbox? They could be in other folders.
If you look at your list of emails one of the columns will say "In Folder".
This will tell you what folder that particular email is in.

"gcmiller" wrote:

> I have emails in the unread email folder that do not appear in my inbox. How
> do I fix this and can I get rid of the unread email folder?

Diane
Thu Aug 21 15:47:45 PDT 2008

Select the Unread folder and hit delete if you really want to be rid of it.


--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

EMO - a weekly newsletter about Outlook and Exchange:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
newsreader to msnews.microsoft.com.


"gcmiller" <gcmiller@discussions.microsoft.com> wrote in message
news:D1328B7B-B317-46EC-92A8-DC1105D466F0@microsoft.com...
> I have emails in the unread email folder that do not appear in my inbox.
> How
> do I fix this and can I get rid of the unread email folder?

gcmiller
Fri Aug 22 12:49:01 PDT 2008

Hi Scott,

They are not in my inbox. They only appear in the unread mail folder. I
have to scour the unread mail folder to make sure I haven't missed any
important emails.

Thanks,

Gary

"Scott" wrote:

> Are you sure they are located in your inbox? They could be in other folders.
> If you look at your list of emails one of the columns will say "In Folder".
> This will tell you what folder that particular email is in.
>
> "gcmiller" wrote:
>
> > I have emails in the unread email folder that do not appear in my inbox. How
> > do I fix this and can I get rid of the unread email folder?

gcmiller
Fri Aug 22 12:50:06 PDT 2008

Hi Diane,

These messages don't appear in my inbox. If I delete the unread mail
folder, I could lose important emails.

Thanks,

Gary

"Diane Poremsky [MVP]" wrote:

> Select the Unread folder and hit delete if you really want to be rid of it.
>
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> EMO - a weekly newsletter about Outlook and Exchange:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
> You can access this newsgroup by visiting
> http://www.microsoft.com/office/community/en-us/default.mspx or point your
> newsreader to msnews.microsoft.com.
>
>
> "gcmiller" <gcmiller@discussions.microsoft.com> wrote in message
> news:D1328B7B-B317-46EC-92A8-DC1105D466F0@microsoft.com...
> > I have emails in the unread email folder that do not appear in my inbox.
> > How
> > do I fix this and can I get rid of the unread email folder?
>
>

Brian
Sat Aug 23 15:41:01 PDT 2008

"gcmiller" <gcmiller@discussions.microsoft.com> wrote in message
news:D865EA10-1782-4C16-A250-6C0738BF29E7@microsoft.com...

> These messages don't appear in my inbox. If I delete the unread mail
> folder, I could lose important emails.

Not at all. The Unread Mail folder isn't a real folder.

Anyway, where does the Unread Mail folder say your messages are?
--
Brian Tillman [MVP-Outlook]

gcmiller
Tue Aug 26 10:28:04 PDT 2008

Hi Brian,

There is no indication that emails are not in the inbox. I just look in the
unread mail file and find emails there that I know are not in the inbox.

Regards,

Gary

"Brian Tillman [MVP - Outlook]" wrote:

> "gcmiller" <gcmiller@discussions.microsoft.com> wrote in message
> news:D865EA10-1782-4C16-A250-6C0738BF29E7@microsoft.com...
>
> > These messages don't appear in my inbox. If I delete the unread mail
> > folder, I could lose important emails.
>
> Not at all. The Unread Mail folder isn't a real folder.
>
> Anyway, where does the Unread Mail folder say your messages are?
> --
> Brian Tillman [MVP-Outlook]
>
>

Brian
Tue Aug 26 11:45:38 PDT 2008

"gcmiller" <gcmiller@discussions.microsoft.com> wrote in message
news:33361CF0-0C68-45FE-A37A-285A43BE15A7@microsoft.com...

> There is no indication that emails are not in the inbox. I just look in
> the
> unread mail file and find emails there that I know are not in the inbox.

You didn't answer my question. The Unread Mail folder contains the "In
Folder" column that tells you where each message actually resides. Where
does that field say the messages are? If it says "Inbox", then they are in
the Inbox no matter what you believe. The likely cause is that you have a
filtered view in the Inbox that is hiding the messages, but they're still
there.
--
Brian Tillman [MVP-Outlook]

gcmiller
Tue Aug 26 18:25:01 PDT 2008

Hi Brian,

Thank you. I did as you requested. You are right, however, what do you
mean by filters and what could I have done to set them up?

Gary

"Brian Tillman [MVP - Outlook]" wrote:

> "gcmiller" <gcmiller@discussions.microsoft.com> wrote in message
> news:33361CF0-0C68-45FE-A37A-285A43BE15A7@microsoft.com...
>
> > There is no indication that emails are not in the inbox. I just look in
> > the
> > unread mail file and find emails there that I know are not in the inbox.
>
> You didn't answer my question. The Unread Mail folder contains the "In
> Folder" column that tells you where each message actually resides. Where
> does that field say the messages are? If it says "Inbox", then they are in
> the Inbox no matter what you believe. The likely cause is that you have a
> filtered view in the Inbox that is hiding the messages, but they're still
> there.
> --
> Brian Tillman [MVP-Outlook]
>
>

Brian
Wed Aug 27 13:07:28 PDT 2008

"gcmiller" <gcmiller@discussions.microsoft.com> wrote in message
news:DF6069A8-0BEC-43AC-AF2D-F411DD02ED7F@microsoft.com...

> Thank you. I did as you requested. You are right, however, what do you
> mean by filters and what could I have done to set them up?

Try starting Outlook once with the /cleanviews command switch.

Start>Run. Put

outlook.exe /cleanviews

in the Open field and click OK. Be sure to include the space.
--
Brian Tillman [MVP-Outlook]

gcmiller
Wed Aug 27 16:52:00 PDT 2008

Hi Brian,

Thanks again!

Gary

"Brian Tillman [MVP - Outlook]" wrote:

> "gcmiller" <gcmiller@discussions.microsoft.com> wrote in message
> news:DF6069A8-0BEC-43AC-AF2D-F411DD02ED7F@microsoft.com...
>
> > Thank you. I did as you requested. You are right, however, what do you
> > mean by filters and what could I have done to set them up?
>
> Try starting Outlook once with the /cleanviews command switch.
>
> Start>Run. Put
>
> outlook.exe /cleanviews
>
> in the Open field and click OK. Be sure to include the space.
> --
> Brian Tillman [MVP-Outlook]
>
>

nomar34
Thu Nov 13 13:20:26 PST 2008

Did this work? I have cleared all filters but my new email is still not
showing up in the inbox. it shows up in my unread mail only. i have read
several others have had this problem but no solution to fix it. anymore ideas?

thanks,

"gcmiller" wrote:

> Hi Brian,
>
> Thanks again!
>
> Gary
>
> "Brian Tillman [MVP - Outlook]" wrote:
>
> > "gcmiller" <gcmiller@discussions.microsoft.com> wrote in message
> > news:DF6069A8-0BEC-43AC-AF2D-F411DD02ED7F@microsoft.com...
> >
> > > Thank you. I did as you requested. You are right, however, what do you
> > > mean by filters and what could I have done to set them up?
> >
> > Try starting Outlook once with the /cleanviews command switch.
> >
> > Start>Run. Put
> >
> > outlook.exe /cleanviews
> >
> > in the Open field and click OK. Be sure to include the space.
> > --
> > Brian Tillman [MVP-Outlook]
> >
> >

Brian
Thu Nov 13 13:39:53 PST 2008

"nomar34" <nomar34@discussions.microsoft.com> wrote in message
news:2DEF170E-7C47-4C88-A20E-6F812A57AFC7@microsoft.com...

> Did this work? I have cleared all filters but my new email is still not
> showing up in the inbox. it shows up in my unread mail only. i have read
> several others have had this problem but no solution to fix it. anymore
> ideas?

Where does Unread Mail say the message resides?
--
Brian Tillman [MVP-Outlook]

nomar34
Fri Nov 14 05:25:01 PST 2008

it says they are in my Inbox. if i click on unread messages and then go back
to my inbox they appear. but if i just have my inbox open new messages do not
show up in there.

"Brian Tillman [MVP - Outlook]" wrote:

> "nomar34" <nomar34@discussions.microsoft.com> wrote in message
> news:2DEF170E-7C47-4C88-A20E-6F812A57AFC7@microsoft.com...
>
> > Did this work? I have cleared all filters but my new email is still not
> > showing up in the inbox. it shows up in my unread mail only. i have read
> > several others have had this problem but no solution to fix it. anymore
> > ideas?
>
> Where does Unread Mail say the message resides?
> --
> Brian Tillman [MVP-Outlook]
>
>

Brian
Fri Nov 14 06:16:58 PST 2008

"nomar34" <nomar34@discussions.microsoft.com> wrote in message
news:2CE2D753-1554-4458-91B7-2D45D56395B9@microsoft.com...

> it says they are in my Inbox. if i click on unread messages and then go
> back
> to my inbox they appear. but if i just have my inbox open new messages do
> not
> show up in there.

PST or Exchange Mailbox?
--
Brian Tillman [MVP-Outlook]

nomar34
Fri Nov 14 06:29:01 PST 2008

PST POP/SMTP. i have tried to completely uninstall Outlook and try again but
the same thing keeps happening.

"Brian Tillman [MVP - Outlook]" wrote:

> "nomar34" <nomar34@discussions.microsoft.com> wrote in message
> news:2CE2D753-1554-4458-91B7-2D45D56395B9@microsoft.com...
>
> > it says they are in my Inbox. if i click on unread messages and then go
> > back
> > to my inbox they appear. but if i just have my inbox open new messages do
> > not
> > show up in there.
>
> PST or Exchange Mailbox?
> --
> Brian Tillman [MVP-Outlook]
>
>

Brian
Fri Nov 14 10:59:42 PST 2008

"nomar34" <nomar34@discussions.microsoft.com> wrote in message
news:4D5CCDDA-F5E8-4592-A1A0-1ACAE6214CA4@microsoft.com...

> PST POP/SMTP. i have tried to completely uninstall Outlook and try again
> but
> the same thing keeps happening.

Uninstalling and reinstalling rarely addresses problems like this. Start
with a new mail profile.
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]