Text view jumps to top when composing email Outlook 2007

When I am composing an email the view often jumps to the top of the email
text even though the cursor remains at the bottom. This means that if the
text is very long I have to scroll down the page to continue to see what I am
typing. I do not see that it is related to any particular keyboard entry.
It does this at seemingly random, annoying times. I'm using Office 2007 on XP
Pro. I have had this problem since installing Office 2007 last year.
Because most of the email I write is brief, I have put up with it up to this
point. Anyone?

marklin
Wed Aug 13 13:07:01 PDT 2008

It is happening to our users too. So far we have 4 reported cases of email
view jumping to the top, while the cursor is still below. If they continue
to type, the view would jump back down, but to them that is very annoying.
Of all the users that are effected, they report that they are writing long
emails. We are also using Office 2007 on XP Pro.

"dmcquil" wrote:

> When I am composing an email the view often jumps to the top of the email
> text even though the cursor remains at the bottom. This means that if the
> text is very long I have to scroll down the page to continue to see what I am
> typing. I do not see that it is related to any particular keyboard entry.
> It does this at seemingly random, annoying times. I'm using Office 2007 on XP
> Pro. I have had this problem since installing Office 2007 last year.
> Because most of the email I write is brief, I have put up with it up to this
> point. Anyone?

CrazyTaco
Fri Sep 05 07:33:02 PDT 2008

This is also happening in our organization. Outlook 2007 on XP Pro. I can
personally reproduce the problem at will, and our users are sending in bug
reports as well. No idea how to fix it though. Have you guys noticed if it
ever happens in full screen view? I can get it to happen in a lot of sizes of
non-full screen windows, but haven't really tried (or heard) whether it
happens in full screen mode. I'm trying to get all the information about it I
can.

"dmcquil" wrote:

> When I am composing an email the view often jumps to the top of the email
> text even though the cursor remains at the bottom. This means that if the
> text is very long I have to scroll down the page to continue to see what I am
> typing. I do not see that it is related to any particular keyboard entry.
> It does this at seemingly random, annoying times. I'm using Office 2007 on XP
> Pro. I have had this problem since installing Office 2007 last year.
> Because most of the email I write is brief, I have put up with it up to this
> point. Anyone?

dmcquil
Sun Sep 07 20:09:05 PDT 2008

Yes, it does it in full screen view, too. It's driving me crazy. I can't
believe I cannot find solution.

"CrazyTaco" wrote:

> This is also happening in our organization. Outlook 2007 on XP Pro. I can
> personally reproduce the problem at will, and our users are sending in bug
> reports as well. No idea how to fix it though. Have you guys noticed if it
> ever happens in full screen view? I can get it to happen in a lot of sizes of
> non-full screen windows, but haven't really tried (or heard) whether it
> happens in full screen mode. I'm trying to get all the information about it I
> can.
>
> "dmcquil" wrote:
>
> > When I am composing an email the view often jumps to the top of the email
> > text even though the cursor remains at the bottom. This means that if the
> > text is very long I have to scroll down the page to continue to see what I am
> > typing. I do not see that it is related to any particular keyboard entry.
> > It does this at seemingly random, annoying times. I'm using Office 2007 on XP
> > Pro. I have had this problem since installing Office 2007 last year.
> > Because most of the email I write is brief, I have put up with it up to this
> > point. Anyone?

CrazyTaco
Sat Sep 13 11:09:02 PDT 2008

I have also since found that the issue occurs in full screen mode for me as
well.

"CrazyTaco" wrote:

> This is also happening in our organization. Outlook 2007 on XP Pro. I can
> personally reproduce the problem at will, and our users are sending in bug
> reports as well. No idea how to fix it though. Have you guys noticed if it
> ever happens in full screen view? I can get it to happen in a lot of sizes of
> non-full screen windows, but haven't really tried (or heard) whether it
> happens in full screen mode. I'm trying to get all the information about it I
> can.
>
> "dmcquil" wrote:
>
> > When I am composing an email the view often jumps to the top of the email
> > text even though the cursor remains at the bottom. This means that if the
> > text is very long I have to scroll down the page to continue to see what I am
> > typing. I do not see that it is related to any particular keyboard entry.
> > It does this at seemingly random, annoying times. I'm using Office 2007 on XP
> > Pro. I have had this problem since installing Office 2007 last year.
> > Because most of the email I write is brief, I have put up with it up to this
> > point. Anyone?