Greetings,
I am probably hoping against all hopes that someone out here has experienced
an issue that I'm struggling with at my job. We are running Exchange 2003
SP2 and Outlook 2003 SP2 clients (plus latest security patches). The problem
is with a number of users who roam around one of our offices for meetings
using wireless connections. At some point, the users lose connectivity with
Exchange. When returning to their desk, they remain disconnected from
Exchange while Internet and local network access functions normally. No
matter what they do they cannot re-establish a connection with
Exchange...even after rebooting the device. This happens if they continue to
use a wireless connection or switch to a wired connection...doesn't matter.
When attempting to use the Send/Receive button, Outlook generates an error
code, 0x8004011D. After an hour or so of just waiting around, the connection
to Exchange is "magically" restored. We have checked for the possibility
that Exchange is hitting the 32 MAPI connection limit and won't let any more
but while analyzing a user in the disconnected state, it did not appear that
this was the case. Can anyone shed some light on what is going on and what
we might be able to do to at least force Outlook to reconnect with Exchange
so that the users don't have to wait? Thanks for any assistance you can
provide.
Doug