Emails not downloading

This maky not be and Outlook problem, but I have tried everything else and am
now clutching at straws.

Have been using Outlook 2003 SP3 for a few years, have recently had the
problem where my emails are not downloading from the Webmail server as it
always had. My first point of call was my email provider, who have tested
everything and all is fine. Contacted the ISP and they have washed there
hand of it as it is an incoming email problem only and eveything internet
related in working as normal.

I do not get an error message - the send and receive attempts as normal but
it downloads so slow that unless the emails are small (less than 20kb) they
never get to me. So far I have deleted the email account and re-set it up.
Run a detect and repair. I have tried downloading on another computer at a
different location and had no problems.

Any suggestions would be appreciated.

Many thanks in advance

John
Fri Jul 04 07:55:49 PDT 2008

Charlotte wrote:
> This maky not be and Outlook problem, but I have tried everything
> else and am now clutching at straws.
>
> Have been using Outlook 2003 SP3 for a few years, have recently had
> the problem where my emails are not downloading from the Webmail
> server as it always had. My first point of call was my email
> provider, who have tested everything and all is fine. Contacted the
> ISP and they have washed there hand of it as it is an incoming email
> problem only and eveything internet related in working as normal.
>
> I do not get an error message - the send and receive attempts as
> normal but it downloads so slow that unless the emails are small
> (less than 20kb) they never get to me. So far I have deleted the
> email account and re-set it up. Run a detect and repair. I have
> tried downloading on another computer at a different location and had
> no problems.
>
> Any suggestions would be appreciated.
>
> Many thanks in advance

try disabling any integration between your Antivirus software and Outlook.

--
John Blessing

http://www.LbeHelpdesk.com - Help Desk software
http://www.room-booking-software.com - Schedule rooms & equipment
bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook
http://www.repeatmail.com - schedule mass individual emails

Charlotte
Fri Jul 04 08:21:01 PDT 2008

Hi John,

Sorry I forgot to add that to my original post, I uninstalled my antivirus
and disbaled the Windows firewall which had absolutely no effect.



"John Blessing" wrote:

> Charlotte wrote:
> > This maky not be and Outlook problem, but I have tried everything
> > else and am now clutching at straws.
> >
> > Have been using Outlook 2003 SP3 for a few years, have recently had
> > the problem where my emails are not downloading from the Webmail
> > server as it always had. My first point of call was my email
> > provider, who have tested everything and all is fine. Contacted the
> > ISP and they have washed there hand of it as it is an incoming email
> > problem only and eveything internet related in working as normal.
> >
> > I do not get an error message - the send and receive attempts as
> > normal but it downloads so slow that unless the emails are small
> > (less than 20kb) they never get to me. So far I have deleted the
> > email account and re-set it up. Run a detect and repair. I have
> > tried downloading on another computer at a different location and had
> > no problems.
> >
> > Any suggestions would be appreciated.
> >
> > Many thanks in advance
>
> try disabling any integration between your Antivirus software and Outlook.
>
> --
> John Blessing
>
> http://www.LbeHelpdesk.com - Help Desk software
> http://www.room-booking-software.com - Schedule rooms & equipment
> bookings http://www.lbetoolbox.com - De-Duplicates MS Outlook
> http://www.repeatmail.com - schedule mass individual emails
>
>
>