Email Not Received On 1 of 5 Accounts

Using Outlook 2003 SP3 for 5 email accounts. Mave Business Contact Manager
2.00.5324.00 installed but don't think it's relavent to issue since it's
little used and has been there for two years without incident. Around 7/1/08
I began getting this message each time my email accounts were checked:
Task 'jhg - Receiving' reported error (0x8004210A) : 'The operation timed
out waiting for a response from the receiving (POP) server. If youcontinue
to receive this message, contact your server administrator or Internet
service provider (ISP).'

ISP is Time WArner Road Runner who ran me through the hoops and finally
drove me here. They did admit there may be "a temporary server issue" but
made no attempt to investigate further. They finally drove ne here.

Can anyone give me a clue? I finally delerted the account and reentered it
thinking some part of the file may have been corrupted. The other four email
accounts run there check coourse without incident. This fifth is the only
one that hangs up.

Roady
Sat Jul 05 08:20:54 PDT 2008

And all account are from the same ISP?
If you create a new mail profile with just that 5th account in it, does it
work then?
See http://www.howto-outlook.com/faq/newprofile.htm

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"jaygreg" <jaygreg90@hotmail.com> wrote in message
news:eX2Pcwq3IHA.3624@TK2MSFTNGP05.phx.gbl...
> Using Outlook 2003 SP3 for 5 email accounts. Mave Business Contact Manager
> 2.00.5324.00 installed but don't think it's relavent to issue since it's
> little used and has been there for two years without incident. Around
> 7/1/08 I began getting this message each time my email accounts were
> checked:
> Task 'jhg - Receiving' reported error (0x8004210A) : 'The operation timed
> out waiting for a response from the receiving (POP) server. If youcontinue
> to receive this message, contact your server administrator or Internet
> service provider (ISP).'
>
> ISP is Time WArner Road Runner who ran me through the hoops and finally
> drove me here. They did admit there may be "a temporary server issue" but
> made no attempt to investigate further. They finally drove ne here.
>
> Can anyone give me a clue? I finally delerted the account and reentered it
> thinking some part of the file may have been corrupted. The other four
> email accounts run there check coourse without incident. This fifth is the
> only one that hangs up.
>
>

jaygreg
Sat Jul 05 08:43:24 PDT 2008

All accounts are with the same ISP. I have not tried deleting all five
accounts and reentering just the one currently giving problems. If I do so
and find it works, does that mean some other part of the file containing all
five accounts was corrupted and reentering the other four would most likely
result in no hangups?

"Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote in
message news:E70457D2-7303-4877-91C6-87AAAA29D3A8@microsoft.com...
> And all account are from the same ISP?
> If you create a new mail profile with just that 5th account in it, does it
> work then?
> See http://www.howto-outlook.com/faq/newprofile.htm
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "jaygreg" <jaygreg90@hotmail.com> wrote in message
> news:eX2Pcwq3IHA.3624@TK2MSFTNGP05.phx.gbl...
>> Using Outlook 2003 SP3 for 5 email accounts. Mave Business Contact
>> Manager 2.00.5324.00 installed but don't think it's relavent to issue
>> since it's little used and has been there for two years without incident.
>> Around 7/1/08 I began getting this message each time my email accounts
>> were checked:
>> Task 'jhg - Receiving' reported error (0x8004210A) : 'The operation timed
>> out waiting for a response from the receiving (POP) server. If
>> youcontinue to receive this message, contact your server administrator or
>> Internet service provider (ISP).'
>>
>> ISP is Time WArner Road Runner who ran me through the hoops and finally
>> drove me here. They did admit there may be "a temporary server issue" but
>> made no attempt to investigate further. They finally drove ne here.
>>
>> Can anyone give me a clue? I finally delerted the account and reentered
>> it thinking some part of the file may have been corrupted. The other four
>> email accounts run there check coourse without incident. This fifth is
>> the only one that hangs up.
>>
>>

VanguardLH
Sat Jul 05 09:18:30 PDT 2008

jaygreg wrote:

> Using Outlook 2003 SP3 for 5 email accounts. Mave Business Contact Manager
> 2.00.5324.00 installed but don't think it's relavent to issue since it's
> little used and has been there for two years without incident. Around 7/1/08
> I began getting this message each time my email accounts were checked:
> Task 'jhg - Receiving' reported error (0x8004210A) : 'The operation timed
> out waiting for a response from the receiving (POP) server. If youcontinue
> to receive this message, contact your server administrator or Internet
> service provider (ISP).'
>
> ISP is Time WArner Road Runner who ran me through the hoops and finally
> drove me here. They did admit there may be "a temporary server issue" but
> made no attempt to investigate further. They finally drove ne here.
>
> Can anyone give me a clue? I finally delerted the account and reentered it
> thinking some part of the file may have been corrupted. The other four email
> accounts run there check coourse without incident. This fifth is the only
> one that hangs up.

Disable the e-mail scanning feature of your anti-virus program (which is
redundant). Then retest the receiving of e-mails.

Roady
Sat Jul 05 10:05:05 PDT 2008

That's too early to call. I don't ask you to delete your current
configuration either. I simply asked what happened when you create a mail
profile dedicated to that account.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"jaygreg" <jaygreg90@hotmail.com> wrote in message
news:eC9tdXr3IHA.2064@TK2MSFTNGP02.phx.gbl...
> All accounts are with the same ISP. I have not tried deleting all five
> accounts and reentering just the one currently giving problems. If I do so
> and find it works, does that mean some other part of the file containing
> all five accounts was corrupted and reentering the other four would most
> likely result in no hangups?
>
> "Roady [MVP]" <newsgroups_DELETE_@_DELETE_sparnaaij_NO_._SPAM_net> wrote
> in message news:E70457D2-7303-4877-91C6-87AAAA29D3A8@microsoft.com...
>> And all account are from the same ISP?
>> If you create a new mail profile with just that 5th account in it, does
>> it work then?
>> See http://www.howto-outlook.com/faq/newprofile.htm
>>
>> --
>> Robert Sparnaaij [MVP-Outlook]
>> Coauthor, Configuring Microsoft Outlook 2003
>> http://www.howto-outlook.com/
>> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>>
>> http://www.msoutlook.info/
>> Real World Questions, Real World Answers
>>
>> -----
>>
>> "jaygreg" <jaygreg90@hotmail.com> wrote in message
>> news:eX2Pcwq3IHA.3624@TK2MSFTNGP05.phx.gbl...
>>> Using Outlook 2003 SP3 for 5 email accounts. Mave Business Contact
>>> Manager 2.00.5324.00 installed but don't think it's relavent to issue
>>> since it's little used and has been there for two years without
>>> incident. Around 7/1/08 I began getting this message each time my email
>>> accounts were checked:
>>> Task 'jhg - Receiving' reported error (0x8004210A) : 'The operation
>>> timed out waiting for a response from the receiving (POP) server. If
>>> youcontinue to receive this message, contact your server administrator
>>> or Internet service provider (ISP).'
>>>
>>> ISP is Time WArner Road Runner who ran me through the hoops and finally
>>> drove me here. They did admit there may be "a temporary server issue"
>>> but made no attempt to investigate further. They finally drove ne here.
>>>
>>> Can anyone give me a clue? I finally delerted the account and reentered
>>> it thinking some part of the file may have been corrupted. The other
>>> four email accounts run there check coourse without incident. This fifth
>>> is the only one that hangs up.
>>>
>>>
>
>

jaygreg
Sat Jul 05 16:03:02 PDT 2008

I did, Van. Same results: one account times out.

"VanguardLH" <V@nguard.LH> wrote in message
news:hYSdnfSFuLNLA_LVnZ2dnUVZ_vqdnZ2d@comcast.com...
> jaygreg wrote:
>
>> Using Outlook 2003 SP3 for 5 email accounts. Mave Business Contact
>> Manager
>> 2.00.5324.00 installed but don't think it's relavent to issue since it's
>> little used and has been there for two years without incident. Around
>> 7/1/08
>> I began getting this message each time my email accounts were checked:
>> Task 'jhg - Receiving' reported error (0x8004210A) : 'The operation timed
>> out waiting for a response from the receiving (POP) server. If
>> youcontinue
>> to receive this message, contact your server administrator or Internet
>> service provider (ISP).'
>>
>> ISP is Time WArner Road Runner who ran me through the hoops and finally
>> drove me here. They did admit there may be "a temporary server issue" but
>> made no attempt to investigate further. They finally drove ne here.
>>
>> Can anyone give me a clue? I finally delerted the account and reentered
>> it
>> thinking some part of the file may have been corrupted. The other four
>> email
>> accounts run there check coourse without incident. This fifth is the only
>> one that hangs up.
>
> Disable the e-mail scanning feature of your anti-virus program (which is
> redundant). Then retest the receiving of e-mails.

VanguardLH
Sat Jul 05 18:16:45 PDT 2008

jaygreg wrote:

> "VanguardLH" wrote ...
>
>> jaygreg wrote:
>>
>>> Outlook 2003 SP3
>>> 5 email accounts. I began getting this message each time my email
>>> accounts were checked: Task 'jhg - Receiving' reported error
>>> (0x8004210A) : 'The operation timed out waiting for a response from
>>> the receiving (POP) server. If youcontinue to receive this message,
>>> contact your server administrator or Internet service provider
>>> (ISP).'
>>>
>>> The other four email accounts run there check coourse without
>>> incident. This fifth is the only one that hangs up.
>>
>> Disable the e-mail scanning feature of your anti-virus program
>> (which is redundant). Then retest the receiving of e-mails.
>
> I did, Van. Same results: one account times out.

If you disable all but the one account, does it then poll okay?

jaygreg
Sat Jul 05 18:32:00 PDT 2008

That'll be my next step. I'll let you know tomorrow.

"VanguardLH" <V@nguard.LH> wrote in message
news:humdncJKJ5Ngge3VnZ2dnUVZ_rXinZ2d@comcast.com...
> jaygreg wrote:
>
>> "VanguardLH" wrote ...
>>
>>> jaygreg wrote:
>>>
>>>> Outlook 2003 SP3
>>>> 5 email accounts. I began getting this message each time my email
>>>> accounts were checked: Task 'jhg - Receiving' reported error
>>>> (0x8004210A) : 'The operation timed out waiting for a response from
>>>> the receiving (POP) server. If youcontinue to receive this message,
>>>> contact your server administrator or Internet service provider
>>>> (ISP).'
>>>>
>>>> The other four email accounts run there check coourse without
>>>> incident. This fifth is the only one that hangs up.
>>>
>>> Disable the e-mail scanning feature of your anti-virus program
>>> (which is redundant). Then retest the receiving of e-mails.
>>
>> I did, Van. Same results: one account times out.
>
> If you disable all but the one account, does it then poll okay?

jaygreg
Sun Jul 06 09:44:33 PDT 2008

>>If you disable all but the one account, does it then poll okay?<<
No, it does not.

"VanguardLH" <V@nguard.LH> wrote in message
news:humdncJKJ5Ngge3VnZ2dnUVZ_rXinZ2d@comcast.com...
> jaygreg wrote:
>
>> "VanguardLH" wrote ...
>>
>>> jaygreg wrote:
>>>
>>>> Outlook 2003 SP3
>>>> 5 email accounts. I began getting this message each time my email
>>>> accounts were checked: Task 'jhg - Receiving' reported error
>>>> (0x8004210A) : 'The operation timed out waiting for a response from
>>>> the receiving (POP) server. If youcontinue to receive this message,
>>>> contact your server administrator or Internet service provider
>>>> (ISP).'
>>>>
>>>> The other four email accounts run there check coourse without
>>>> incident. This fifth is the only one that hangs up.
>>>
>>> Disable the e-mail scanning feature of your anti-virus program
>>> (which is redundant). Then retest the receiving of e-mails.
>>
>> I did, Van. Same results: one account times out.
>
> If you disable all but the one account, does it then poll okay?

VanguardLH
Sun Jul 06 10:15:54 PDT 2008

jaygreg wrote:

> "VanguardLH" wrote
>>
>> If you disable all but the one account, does it then poll okay?
>
> No, it does not.

Have you tried telnetting into their e-mail server to see it you can
reach it and if a mail session starts?

* telnet <popserver> 110
(get a welcome message line)
* user <username>
+OK
* pass <password>
+OK ready
* list
(list of messages, if any, followed by a period character)
* quit
+OK
* quit
(exit telnet)

I'm assuming above that you are using a POP account. You didn't mention
the account type (POP, IMAP, HTTP, Exchange). The idea is not to go
through a mail session manually but just to see if you can establish a
mail session. The starred lines are those that you enter. The above
only works if SSL is not used for the connection (if SSL were required,
normally a different port is used than 110, like 995).

Have you gone into the problematic account to remove all items in the
Inbox folder by either moving them into a different folder, like a
user-created holding folder, or deleting them? You may have a corrupted
e-mail that their server cannot handle when it attempts to deliver it to
you.

jaygreg
Mon Jul 07 03:48:09 PDT 2008

>>I'm assuming above that you are using a POP account<<
These are POP3 accounts, set up as such in Outlook 2003. All are accessible
as an alternative via webmail (I use Firefox).

>>Have you gone into the problematic account to remove all items in the
> Inbox folder by either moving them into a different folder, like a
> user-created holding folder, or deleting them?<<

I deleted all mail via the webmail alternative then attempted to access it
again through Outlook. Same results; times out.

Re>>The idea is not to go through a mail session manually but just to see
if you can establish a mail session. <<
It' 's been a long time since I entered such commands. Do this fron the
"Run" selection under "Start" or do I need a DOS prompt... or is that what
"Run" will give me?

"VanguardLH" <V@nguard.LH> wrote in message
news:9cKdnfRfQoBXYO3VnZ2dnUVZ_j-dnZ2d@comcast.com...
> jaygreg wrote:
>
>> "VanguardLH" wrote
>>>
>>> If you disable all but the one account, does it then poll okay?
>>
>> No, it does not.
>
> Have you tried telnetting into their e-mail server to see it you can
> reach it and if a mail session starts?
>
> * telnet <popserver> 110
> (get a welcome message line)
> * user <username>
> +OK
> * pass <password>
> +OK ready
> * list
> (list of messages, if any, followed by a period character)
> * quit
> +OK
> * quit
> (exit telnet)
>
> I'm assuming above that you are using a POP account. You didn't mention
> the account type (POP, IMAP, HTTP, Exchange). The idea is not to go
> through a mail session manually but just to see if you can establish a
> mail session. The starred lines are those that you enter. The above
> only works if SSL is not used for the connection (if SSL were required,
> normally a different port is used than 110, like 995).
>
> Have you gone into the problematic account to remove all items in the
> Inbox folder by either moving them into a different folder, like a
> user-created holding folder, or deleting them? You may have a corrupted
> e-mail that their server cannot handle when it attempts to deliver it to
> you.

VanguardLH
Mon Jul 07 11:24:29 PDT 2008

jaygreg wrote:

> "VanguardLH" wrote ...
>
>> Have you tried telnetting into their e-mail server to see it you can
>> reach it and if a mail session starts?
>>
>> * telnet <popserver> 110
>> (get a welcome message line)
>> * user <username>
>> +OK
>> * pass <password>
>> +OK ready
>> * list
>> (list of messages, if any, followed by a period character)
>> * quit
>> +OK
>> * quit
>> (exit telnet)
>>
>> I'm assuming above that you are using a POP account. You didn't
>> mention the account type (POP, IMAP, HTTP, Exchange). The idea is
>> not to go through a mail session manually but just to see if you can
>> establish a mail session. The starred lines are those that you
>> enter. The above only works if SSL is not used for the connection
>> (if SSL were required, normally a different port is used than 110,
>> like 995).
>
> It' 's been a long time since I entered such commands. Do this fron
> the "Run" selection under "Start" or do I need a DOS prompt... or is
> that what "Run" will give me?

You need to load a command shell (aka Command Prompt or DOS shell) where
you execute the above commands. There should already be a shortcut to
Command Prompt in your Start menu, or run "cmd.exe" using Start -> Run.

ouis
Thu Jul 31 13:18:09 PDT 2008

I have the "exact" same problem, so if you've found a solution I'd love to
know it.

"jaygreg" wrote:

> Using Outlook 2003 SP3 for 5 email accounts. Mave Business Contact Manager
> 2.00.5324.00 installed but don't think it's relavent to issue since it's
> little used and has been there for two years without incident. Around 7/1/08
> I began getting this message each time my email accounts were checked:
> Task 'jhg - Receiving' reported error (0x8004210A) : 'The operation timed
> out waiting for a response from the receiving (POP) server. If youcontinue
> to receive this message, contact your server administrator or Internet
> service provider (ISP).'
>
> ISP is Time WArner Road Runner who ran me through the hoops and finally
> drove me here. They did admit there may be "a temporary server issue" but
> made no attempt to investigate further. They finally drove ne here.
>
> Can anyone give me a clue? I finally delerted the account and reentered it
> thinking some part of the file may have been corrupted. The other four email
> accounts run there check coourse without incident. This fifth is the only
> one that hangs up.
>
>
>