My Deleted Items folder has disappeared!

As the subject says, my 'Deleted Items' folder has disappeared from my Mail
folders display.

Running O2007 in XPSP2.

If I check the properties (folder size) of the personal folders, I can see
that the folder exists and has data (105Mb!) in it.

Under the folder list view it shows: Contacts, Sent Items, Outbox, Junk,
Drafts, Inbox, Tasks, Calendar.

I haven't knowingly deleted it - how do I get it back (so I can tidy it up!)

I have tried stopping and starting Outlook, but I haven't tried rebooting
the PC (yet!).

K

KOrland
Fri Jul 04 08:00:01 PDT 2008

Try opening Outlook with the /cleanviews switch:

Start > Run > outlook.exe /cleanviews

Let me know if that helps.

--
Kathleen Orland - MVP Outlook
Outlook Tips: http://www.outlook-tips.net/
http://www.howto-outlook.com/



"KennyT" wrote:

> As the subject says, my 'Deleted Items' folder has disappeared from my Mail
> folders display.
>
> Running O2007 in XPSP2.
>
> If I check the properties (folder size) of the personal folders, I can see
> that the folder exists and has data (105Mb!) in it.
>
> Under the folder list view it shows: Contacts, Sent Items, Outbox, Junk,
> Drafts, Inbox, Tasks, Calendar.
>
> I haven't knowingly deleted it - how do I get it back (so I can tidy it up!)
>
> I have tried stopping and starting Outlook, but I haven't tried rebooting
> the PC (yet!).
>
> K

KennyT
Fri Jul 04 08:06:00 PDT 2008

Thanks for replying so fast. Unfortunately, that hasn't made any difference.

K

"K. Orland" wrote:

> Try opening Outlook with the /cleanviews switch:
>
> Start > Run > outlook.exe /cleanviews
>
> Let me know if that helps.
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "KennyT" wrote:
>
> > As the subject says, my 'Deleted Items' folder has disappeared from my Mail
> > folders display.
> >
> > Running O2007 in XPSP2.
> >
> > If I check the properties (folder size) of the personal folders, I can see
> > that the folder exists and has data (105Mb!) in it.
> >
> > Under the folder list view it shows: Contacts, Sent Items, Outbox, Junk,
> > Drafts, Inbox, Tasks, Calendar.
> >
> > I haven't knowingly deleted it - how do I get it back (so I can tidy it up!)
> >
> > I have tried stopping and starting Outlook, but I haven't tried rebooting
> > the PC (yet!).
> >
> > K

Roady
Fri Jul 04 08:22:55 PDT 2008

You probably meant /resetfolders?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"K. Orland" <KOrland@discussions.microsoft.com> wrote in message
news:AC624E5A-A85B-416D-A45D-1AEE20CEFEE3@microsoft.com...
> Try opening Outlook with the /cleanviews switch:
>
> Start > Run > outlook.exe /cleanviews
>
> Let me know if that helps.
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips: http://www.outlook-tips.net/
> http://www.howto-outlook.com/
>
>
>
> "KennyT" wrote:
>
>> As the subject says, my 'Deleted Items' folder has disappeared from my
>> Mail
>> folders display.
>>
>> Running O2007 in XPSP2.
>>
>> If I check the properties (folder size) of the personal folders, I can
>> see
>> that the folder exists and has data (105Mb!) in it.
>>
>> Under the folder list view it shows: Contacts, Sent Items, Outbox, Junk,
>> Drafts, Inbox, Tasks, Calendar.
>>
>> I haven't knowingly deleted it - how do I get it back (so I can tidy it
>> up!)
>>
>> I have tried stopping and starting Outlook, but I haven't tried rebooting
>> the PC (yet!).
>>
>> K

KennyT
Fri Jul 04 08:37:00 PDT 2008

Hi, tried that, no joy...

K

"Roady [MVP]" wrote:

> You probably meant /resetfolders?
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "K. Orland" <KOrland@discussions.microsoft.com> wrote in message
> news:AC624E5A-A85B-416D-A45D-1AEE20CEFEE3@microsoft.com...
> > Try opening Outlook with the /cleanviews switch:
> >
> > Start > Run > outlook.exe /cleanviews
> >
> > Let me know if that helps.
> >
> > --
> > Kathleen Orland - MVP Outlook
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "KennyT" wrote:
> >
> >> As the subject says, my 'Deleted Items' folder has disappeared from my
> >> Mail
> >> folders display.
> >>
> >> Running O2007 in XPSP2.
> >>
> >> If I check the properties (folder size) of the personal folders, I can
> >> see
> >> that the folder exists and has data (105Mb!) in it.
> >>
> >> Under the folder list view it shows: Contacts, Sent Items, Outbox, Junk,
> >> Drafts, Inbox, Tasks, Calendar.
> >>
> >> I haven't knowingly deleted it - how do I get it back (so I can tidy it
> >> up!)
> >>
> >> I have tried stopping and starting Outlook, but I haven't tried rebooting
> >> the PC (yet!).
> >>
> >> K
>

KennyT
Mon Jul 07 02:16:05 PDT 2008

OK, I've recovered by creating a new PST file, exporting all my inbox etc to
it, closing outlook and renaming the PST files! I now have an empty (but
functioning) Deleted Items folder...

Bit drastic, and caused Outlook some indexing headaches, but it worked.

Thanks for the help anyway.

K

"Roady [MVP]" wrote:

> You probably meant /resetfolders?
>
> --
> Robert Sparnaaij [MVP-Outlook]
> Coauthor, Configuring Microsoft Outlook 2003
> http://www.howto-outlook.com/
> Outlook FAQ, HowTo, Downloads, Add-Ins and more
>
> http://www.msoutlook.info/
> Real World Questions, Real World Answers
>
> -----
>
> "K. Orland" <KOrland@discussions.microsoft.com> wrote in message
> news:AC624E5A-A85B-416D-A45D-1AEE20CEFEE3@microsoft.com...
> > Try opening Outlook with the /cleanviews switch:
> >
> > Start > Run > outlook.exe /cleanviews
> >
> > Let me know if that helps.
> >
> > --
> > Kathleen Orland - MVP Outlook
> > Outlook Tips: http://www.outlook-tips.net/
> > http://www.howto-outlook.com/
> >
> >
> >
> > "KennyT" wrote:
> >
> >> As the subject says, my 'Deleted Items' folder has disappeared from my
> >> Mail
> >> folders display.
> >>
> >> Running O2007 in XPSP2.
> >>
> >> If I check the properties (folder size) of the personal folders, I can
> >> see
> >> that the folder exists and has data (105Mb!) in it.
> >>
> >> Under the folder list view it shows: Contacts, Sent Items, Outbox, Junk,
> >> Drafts, Inbox, Tasks, Calendar.
> >>
> >> I haven't knowingly deleted it - how do I get it back (so I can tidy it
> >> up!)
> >>
> >> I have tried stopping and starting Outlook, but I haven't tried rebooting
> >> the PC (yet!).
> >>
> >> K
>

Gordon
Mon Jul 07 02:19:38 PDT 2008

"KennyT" <KennyT@discussions.microsoft.com> wrote in message
news:3253FBDF-1E89-46B3-9227-A3B2ABE9B303@microsoft.com...
> OK, I've recovered by creating a new PST file, exporting all my inbox etc
> to
> it,

And having used the export function, you may now expect all sorts of other
problems. The correct way to do that is posted here many times daily and
involves copying or drag and drop, NOT exporting .

KennyT
Mon Jul 07 02:31:09 PDT 2008

But you can't drag/drop the Inbox etc (or at least that's what Outlook told
me!)

K

"Gordon" wrote:

> "KennyT" <KennyT@discussions.microsoft.com> wrote in message
> news:3253FBDF-1E89-46B3-9227-A3B2ABE9B303@microsoft.com...
> > OK, I've recovered by creating a new PST file, exporting all my inbox etc
> > to
> > it,
>
> And having used the export function, you may now expect all sorts of other
> problems. The correct way to do that is posted here many times daily and
> involves copying or drag and drop, NOT exporting .
>
>

Gordon
Mon Jul 07 02:36:23 PDT 2008

"KennyT" <KennyT@discussions.microsoft.com> wrote in message
news:69D93752-210B-43F6-8AC4-BFB6F2DCC171@microsoft.com...
> But you can't drag/drop the Inbox etc (or at least that's what Outlook
> told
> me!)
>

No, but you can open it, select all, copy, and paste. Same with Sent Items
AFAIK, but all the manually-created folders you can just drag and drop.
Having exported, you may find that your Addressbook view doesn't work, and
that other things may be a bit odd.

KennyT
Mon Jul 07 02:47:03 PDT 2008

OK, I've still got the original file so perhaps I'll give that a go. I am
finding it a tad tricky to have my outgoing mail delivered atm!

Thanks

K

"Gordon" wrote:

> "KennyT" <KennyT@discussions.microsoft.com> wrote in message
> news:69D93752-210B-43F6-8AC4-BFB6F2DCC171@microsoft.com...
> > But you can't drag/drop the Inbox etc (or at least that's what Outlook
> > told
> > me!)
> >
>
> No, but you can open it, select all, copy, and paste. Same with Sent Items
> AFAIK, but all the manually-created folders you can just drag and drop.
> Having exported, you may find that your Addressbook view doesn't work, and
> that other things may be a bit odd.
>
>

KennyT
Mon Jul 07 04:16:03 PDT 2008

Well, after much to-ing and fro-ing, I think I'm back in the land of the
living! The confusing thing seems to be that O2007 won't send emails from
the outbox of anything other than 'outlook.pst' (although it will deliver
incoming emails to whatever file is set as default.)

In the midst of all the chaos, my Deleted Items folder reappeared in the
original PST file! Perhaps I only needed to change the default pst away from
it and back again?

Anyway, thanks for the advice.

K

"Gordon" wrote:

> "KennyT" <KennyT@discussions.microsoft.com> wrote in message
> news:69D93752-210B-43F6-8AC4-BFB6F2DCC171@microsoft.com...
> > But you can't drag/drop the Inbox etc (or at least that's what Outlook
> > told
> > me!)
> >
>
> No, but you can open it, select all, copy, and paste. Same with Sent Items
> AFAIK, but all the manually-created folders you can just drag and drop.
> Having exported, you may find that your Addressbook view doesn't work, and
> that other things may be a bit odd.
>
>

jamesg
Fri Sep 05 07:31:00 PDT 2008

Hi,

I've just had a very similar problem with Outlook 03, except that not only
did my deleted items folder disappear but about 2/3rds of my personal folders
vanished. The contents of them are detected when I run a search of the items
of my personal folders, but the folders themselves have gone. I am at the end
of my tether with this program. Any suggestions would be much appreciated.

Cheers,
James
"KennyT" wrote:

> Well, after much to-ing and fro-ing, I think I'm back in the land of the
> living! The confusing thing seems to be that O2007 won't send emails from
> the outbox of anything other than 'outlook.pst' (although it will deliver
> incoming emails to whatever file is set as default.)
>
> In the midst of all the chaos, my Deleted Items folder reappeared in the
> original PST file! Perhaps I only needed to change the default pst away from
> it and back again?
>
> Anyway, thanks for the advice.
>
> K
>
> "Gordon" wrote:
>
> > "KennyT" <KennyT@discussions.microsoft.com> wrote in message
> > news:69D93752-210B-43F6-8AC4-BFB6F2DCC171@microsoft.com...
> > > But you can't drag/drop the Inbox etc (or at least that's what Outlook
> > > told
> > > me!)
> > >
> >
> > No, but you can open it, select all, copy, and paste. Same with Sent Items
> > AFAIK, but all the manually-created folders you can just drag and drop.
> > Having exported, you may find that your Addressbook view doesn't work, and
> > that other things may be a bit odd.
> >
> >

Brian
Fri Sep 05 08:49:31 PDT 2008

"jamesg" <jamesg@discussions.microsoft.com> wrote in message
news:F5D14B9C-E953-4C7A-9119-08CD394AFD88@microsoft.com...

> I've just had a very similar problem with Outlook 03, except that not only
> did my deleted items folder disappear but about 2/3rds of my personal
> folders
> vanished. The contents of them are detected when I run a search of the
> items
> of my personal folders, but the folders themselves have gone. I am at the
> end
> of my tether with this program. Any suggestions would be much appreciated.

Try starting Outlook once with the /resetnavpane command switch. Then press
Ctrl-6 to see all of your folders. Do you see the "missing" ones now?
--
Brian Tillman [MVP-Outlook]