forward to mobile device

Hope I am asking this correctly.
I am trying to forward email to a mobile device. I have found a couple
of web sites designed to guide me through the process.
Where I am getting stuck is an 'empty' Rule Address.
When I select "from people or distribution list" I get a 'Rule Address'
popup. But it is empty. No addresses - and I can't find how to
populate it. Help please.

Brian
Wed Jul 02 06:17:02 PDT 2008

j lunis <jay.lunis@gmail.com> wrote:

> Hope I am asking this correctly.
> I am trying to forward email to a mobile device. I have found a
> couple of web sites designed to guide me through the process.
> Where I am getting stuck is an 'empty' Rule Address.
> When I select "from people or distribution list" I get a 'Rule
> Address' popup. But it is empty. No addresses - and I can't find
> how to populate it. Help please.

Is the mobile device configured with a mail address or phone number by which
it can receive messages and is that address or phone number configured as a
contact in your Contacts folder? Is your Contacts folder enabled as an
address book? What version of Outlook?
--
Brian Tillman [MVP-Outlook]

j
Wed Jul 02 06:59:41 PDT 2008

Brian Tillman wrote:
> j lunis <jay.lunis@gmail.com> wrote:
>
>> Hope I am asking this correctly.
>> I am trying to forward email to a mobile device. I have found a
>> couple of web sites designed to guide me through the process.
>> Where I am getting stuck is an 'empty' Rule Address.
>> When I select "from people or distribution list" I get a 'Rule
>> Address' popup. But it is empty. No addresses - and I can't find
>> how to populate it. Help please.
>
> Is the mobile device configured with a mail address or phone number by
> which it can receive messages and is that address or phone number
> configured as a contact in your Contacts folder? Is your Contacts
> folder enabled as an address book? What version of Outlook?

Phone # - yup
In my contacts folder - yup
Outlook version - 2007
Contacts folder enabled - ??? Don't know what that means. How do I
enable it?

j
Wed Jul 02 07:07:24 PDT 2008

Brian Tillman wrote:
> j lunis <jay.lunis@gmail.com> wrote:
>
>> Hope I am asking this correctly.
>> I am trying to forward email to a mobile device. I have found a
>> couple of web sites designed to guide me through the process.
>> Where I am getting stuck is an 'empty' Rule Address.
>> When I select "from people or distribution list" I get a 'Rule
>> Address' popup. But it is empty. No addresses - and I can't find
>> how to populate it. Help please.
>
> Is the mobile device configured with a mail address or phone number by
> which it can receive messages and is that address or phone number
> configured as a contact in your Contacts folder? Is your Contacts
> folder enabled as an address book? What version of Outlook?

BTW, my list of contacts does show up in Address Book.
I have two folders (if that is the correct lingo) - 'Personal Folders'
which I don't use, and 'My Folder.' Both are available in Address Book.

j
Wed Jul 02 11:37:41 PDT 2008

Brian Tillman wrote:
> j lunis <jay.lunis@gmail.com> wrote:
>
>> Hope I am asking this correctly.
>> I am trying to forward email to a mobile device. I have found a
>> couple of web sites designed to guide me through the process.
>> Where I am getting stuck is an 'empty' Rule Address.
>> When I select "from people or distribution list" I get a 'Rule
>> Address' popup. But it is empty. No addresses - and I can't find
>> how to populate it. Help please.
>
> Is the mobile device configured with a mail address or phone number by
> which it can receive messages and is that address or phone number
> configured as a contact in your Contacts folder? Is your Contacts
> folder enabled as an address book? What version of Outlook?

Brian, still there?

Brian
Thu Jul 03 06:53:59 PDT 2008

j lunis <jay.lunis@gmail.com> wrote:

> Phone # - yup
> In my contacts folder - yup
> Outlook version - 2007
> Contacts folder enabled - ??? Don't know what that means. How do I
> enable it?

From your later posting, it appears you have enabled your contacts folders
as address books, but just to be sure, right-click the folder containing the
contact you want the phone to use, choose Properties, then select the
Outlook Address Book tab. If the box labeled "Show this folder as an e-mail
Address Book" checked?

When you see the "Rule Address" dialogue, what's available in the "Show
names from the" drop-down at the upper right?
--
Brian Tillman [MVP-Outlook]