Outlook 2003: I can not delete or send a particular e-mail in the outbox!

Hi,

I have an e-mail in my outbox with a 20 meg attachment that I haven't
been able to send for months now. It's stuck. I can not delete it
either.

How can I get rid of it?

Any ideas?

-paul2

Searched the MS Knowledge base for Outlook and the keyword "outbox"
and nothing was found. Typical MS!

Diane
Fri May 02 19:17:11 PDT 2008

http://www.outlook-tips.net/howto/stuck_message.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



"PW" <paulremove_williamson858@removehotmail.com> wrote in message
news:0bcn141timtdca7b58vbe0orvr3sr6rfnv@4ax.com...
> Hi,
>
> I have an e-mail in my outbox with a 20 meg attachment that I haven't
> been able to send for months now. It's stuck. I can not delete it
> either.
>
> How can I get rid of it?
>
> Any ideas?
>
> -paul2
>
> Searched the MS Knowledge base for Outlook and the keyword "outbox"
> and nothing was found. Typical MS!
>

PW
Fri May 02 21:12:04 PDT 2008

On Fri, 2 May 2008 22:17:11 -0400, "Diane Poremsky {MVP}"
<outlookmvp@msn.net> wrote:

>http://www.outlook-tips.net/howto/stuck_message.htm

Didn't work Diane. I still can not delete that message. It was via a
Hotmail account that I had set up in Outlook. I even deleted that
account and it is still in the original outbox.

Any other ideas?

Maybe I should try uninstalling Outlook if possible. Got me

Thanks!

-paul

PW
Fri May 02 21:25:13 PDT 2008

On Fri, 2 May 2008 22:17:11 -0400, "Diane Poremsky {MVP}"
<outlookmvp@msn.net> wrote:

>http://www.outlook-tips.net/howto/stuck_message.htm

Typical MS KB. Totally flawed. Since I tried those instructions
twice, I am now stuck with 2 other personal folders that I can NOT get
rid of, just like that outgoing e-mail! What a load of cra*p

Thanks for your help

PW
Fri May 02 21:33:18 PDT 2008

On Fri, 2 May 2008 22:17:11 -0400, "Diane Poremsky {MVP}"
<outlookmvp@msn.net> wrote:

>http://www.outlook-tips.net/howto/stuck_message.htm

Now the send and recieve button is no longer available so I can no
longer check e-mail. And the remove account in step 3 is grayed out
so I am now stuck with those extra folders that I do not need.

My fault. I should have created a restore point before following
those instructions. I guess I will have to uninstall Office 2003 and
attempt to reinstall it or continue to check my e-mail using a web
based client. Unbelievable!

Diane
Sat May 03 05:03:52 PDT 2008

uninstalling it will not get rid of the problem. system restore will not get
rid of the problem. there is no send button because you removed the only
working acct. set outlook offline. Close it. look in task manager and make
sure its closed or reboot. open outlook and delete the file. Now you can use
system restore to try and undo what you messed up.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



"PW" <paulremove_williamson858@removehotmail.com> wrote in message
news:vfqn14l3h18ukp5tb9asqdnb79akjrqant@4ax.com...
> On Fri, 2 May 2008 22:17:11 -0400, "Diane Poremsky {MVP}"
> <outlookmvp@msn.net> wrote:
>
>>http://www.outlook-tips.net/howto/stuck_message.htm
>
> Now the send and recieve button is no longer available so I can no
> longer check e-mail. And the remove account in step 3 is grayed out
> so I am now stuck with those extra folders that I do not need.
>
> My fault. I should have created a restore point before following
> those instructions. I guess I will have to uninstall Office 2003 and
> attempt to reinstall it or continue to check my e-mail using a web
> based client. Unbelievable!

PW
Sat May 03 13:25:01 PDT 2008

On Sat, 3 May 2008 08:03:52 -0400, "Diane Poremsky [MVP]"
<outlookmvp@msn.com> wrote:

>uninstalling it will not get rid of the problem. system restore will not get
>rid of the problem. there is no send button because you removed the only
>working acct. set outlook offline. Close it. look in task manager and make
>sure its closed or reboot. open outlook and delete the file. Now you can use
>system restore to try and undo what you messed up.

I got the send/receive button back. For some reason, I ended up with
no e-mail accounts but am all set now except I can not get rid of that
e-mail in my outbox.

Thanks Diane,

-paul

Brian
Sun May 04 17:31:41 PDT 2008

PW <paulremove_williamson858@removehotmail.com> wrote:

> I got the send/receive button back. For some reason, I ended up with
> no e-mail accounts but am all set now except I can not get rid of that
> e-mail in my outbox.

Create a new PST and make it your delivery location. That's guaranteed to
get rid of it because you'll have an new, entirely empty set of folders.
--
Brian Tillman [MVP-Outlook]

PW
Sun May 04 19:31:02 PDT 2008

On Sun, 4 May 2008 20:31:41 -0400, "Brian Tillman"
<tillman1952@yahoo.com> wrote:

>PW <paulremove_williamson858@removehotmail.com> wrote:
>
>> I got the send/receive button back. For some reason, I ended up with
>> no e-mail accounts but am all set now except I can not get rid of that
>> e-mail in my outbox.
>
>Create a new PST and make it your delivery location. That's guaranteed to
>get rid of it because you'll have an new, entirely empty set of folders.

Thanks Brian. Tried that
(http://www.outlook-tips.net/howto/stuck_message.htm).

Three times. Now I have three .psts that I can't get rid of.

-paul

Diane
Sun May 04 19:48:11 PDT 2008

While there are ways to close orphan pst's, with 3 you'll probably do best
if you just make a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



"PW" <paulremove_williamson858@removehotmail.com> wrote in message
news:l8ss14lmlklqmf1kif2i24kvbmu2qdqc4r@4ax.com...
> On Sun, 4 May 2008 20:31:41 -0400, "Brian Tillman"
> <tillman1952@yahoo.com> wrote:
>
>>PW <paulremove_williamson858@removehotmail.com> wrote:
>>
>>> I got the send/receive button back. For some reason, I ended up with
>>> no e-mail accounts but am all set now except I can not get rid of that
>>> e-mail in my outbox.
>>
>>Create a new PST and make it your delivery location. That's guaranteed to
>>get rid of it because you'll have an new, entirely empty set of folders.
>
> Thanks Brian. Tried that
> (http://www.outlook-tips.net/howto/stuck_message.htm).
>
> Three times. Now I have three .psts that I can't get rid of.
>
> -paul

Brian
Mon May 05 04:37:17 PDT 2008

PW <paulremove_williamson858@removehotmail.com> wrote:

> Thanks Brian. Tried that
> (http://www.outlook-tips.net/howto/stuck_message.htm).
>
> Three times. Now I have three .psts that I can't get rid of.

Then you haven't done it correctly.
--
Brian Tillman [MVP-Outlook]

PW
Mon May 05 19:06:56 PDT 2008

On Sun, 4 May 2008 22:48:11 -0400, "Diane Poremsky {MVP}"
<outlookmvp@msn.net> wrote:

>While there are ways to close orphan pst's, with 3 you'll probably do best
>if you just make a new profile.

I am using the original Personal Folders - is that what you mean by
profile?

I have two other Personal Folders that I created following those
instructions in addition to one from my first try.

Thanks again,

-paul

PW
Mon May 05 19:07:39 PDT 2008

On Mon, 5 May 2008 07:37:17 -0400, "Brian Tillman"
<tillman1952@yahoo.com> wrote:

>PW <paulremove_williamson858@removehotmail.com> wrote:
>
>> Thanks Brian. Tried that
>> (http://www.outlook-tips.net/howto/stuck_message.htm).
>>
>> Three times. Now I have three .psts that I can't get rid of.
>

>Then you haven't done it correctly.

That's what I figured :-)

Thanks,

-pw

Brian
Tue May 06 05:59:26 PDT 2008

PW <paulremove_williamson858@removehotmail.com> wrote:

> I am using the original Personal Folders - is that what you mean by
> profile?

No. In Control Panel, open the Mail applet and click the Show Profiles
button. That's where you add a mail profile. See this:
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]

PW
Wed May 07 18:30:20 PDT 2008

On Tue, 6 May 2008 08:59:26 -0400, "Brian Tillman"
<tillman1952@yahoo.com> wrote:

>PW <paulremove_williamson858@removehotmail.com> wrote:
>
>> I am using the original Personal Folders - is that what you mean by
>> profile?
>
>No. In Control Panel, open the Mail applet and click the Show Profiles
>button. That's where you add a mail profile. See this:
>http://www.howto-outlook.com/faq/newprofile.htm

Can't get the outgoing/SMTP test to work. I have copied every setting
exactly from my working one and it still fails. Maybe I need to
delete the existing one? Whatever. I give up.

Thanks Brian,

-paul

Brian
Thu May 08 04:53:20 PDT 2008

PW <paulremove_williamson858@removehotmail.com> wrote:

> Can't get the outgoing/SMTP test to work. I have copied every setting
> exactly from my working one and it still fails. Maybe I need to
> delete the existing one? Whatever. I give up.

Did you create a completely new profile or did you copy the existing one?
Do the former.
--
Brian Tillman [MVP-Outlook]