Warren
Mon Apr 07 09:33:46 PDT 2008
On Mar 27, 6:09=A0am, K. Orland <KOrl...@discussions.microsoft.com>
wrote:
> Tools > Options > Preferences > Email Options
>
> Is the box "Save copies of sent messages in Sent Items folder" checked?
>
> If it is, does the user have any filters applied to their view, rules, etc=
.
> in place? Sometimes a user can have so many rules that you can't see them
> anymore (kind of like running an application so many times in the task
> manager that you can't open the application).
>
> --
> Kathleen Orland - MVP Outlook
> Outlook Tips:
http://www.outlook-tips.net/http://www.howto-outlook.com/
>
>
>
> "Warren Ernst" wrote:
> > All,
>
> > Here's one I haven't seen before:
>
> > I have a client with Outlook 2000 (Yes, I know...), and starting about
> > 3 months ago, email messages they have sent out don't appear in the
> > Sent Items folder after they go out. The messages are indeed going out
> > correctly, but that Sent Items folder remains totally empty.
>
> > The folder size is about 2 kilobytes, and it is not increasing in size
> > as new messages go out. It really looks empty to me.
>
> > Autoarchive is turned off for this folder. I've run scanpst.exe and it
> > found no errors in the mailstore file. The View Menu is set to
> > "Messages," but other settings don't change anything. There are no
> > Rules set anywhere.
>
> > Any thoughts as to what to try next?
>
> > Thanks,
> > Warr- Hide quoted text -
>
> - Show quoted text -
Well, color me stupid!
This previously selected option was unchecked, so I re-enabled it,
Thanks for reminding me to double-check the obvious.
-Warr