We have a fairly new problem on 3 notebooks and 2 desktops. All are equipped
with Windows XP Pro and either Outlook 2003 or 2007. Browsing through emails
causes delays, sometimes of up to 6 minutes or more to display an item in
the preview pane. All mail items and attachments have been downloaded and
previously viewed. The delays are random - some items display quickly,
others seem to take forever. It doesn't seem to based on mail or attachment
size. I have disabled Symantec antivirus and PestPatrol but the problem
persists. Outlook doesn't crash - if you wait long enough the message will
be displayed correctly.

All machines have the latest Windows and Office updates. As this issue has
occured within the last 45 days or so, I wonder if it's an update that's the
culprit.

Any advice is greatly appreciated.

Re: Outlook 2003 & 2007 Freezing When Browsing Messages by Diane

Diane
Fri Jul 04 13:54:12 PDT 2008

are you using mapped network drives?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

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Subscribe to Exchange Messaging Outlook newsletter:
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** Please include your Outlook version, Account type, and Windows Version
when requesting assistance **




"Freddy" <none@none.com> wrote in message
news:d_mdnQawYoQg7fPVnZ2dnUVZ_sTinZ2d@giganews.com...
> We have a fairly new problem on 3 notebooks and 2 desktops. All are
> equipped with Windows XP Pro and either Outlook 2003 or 2007. Browsing
> through emails causes delays, sometimes of up to 6 minutes or more to
> display an item in the preview pane. All mail items and attachments have
> been downloaded and previously viewed. The delays are random - some items
> display quickly, others seem to take forever. It doesn't seem to based on
> mail or attachment size. I have disabled Symantec antivirus and PestPatrol
> but the problem persists. Outlook doesn't crash - if you wait long enough
> the message will be displayed correctly.
>
> All machines have the latest Windows and Office updates. As this issue has
> occured within the last 45 days or so, I wonder if it's an update that's
> the culprit.
>
> Any advice is greatly appreciated.
>
>
>

Re: Outlook 2003 & 2007 Freezing When Browsing Messages by Freddy

Freddy
Sat Jul 05 18:35:31 PDT 2008

No mapped drives.

"Diane Poremsky {MVP}" <outlookmvp@msn.net> wrote in message
news:37A550A7-C27C-42F5-BFEA-A35DC2234235@microsoft.com...
> are you using mapped network drives?
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-request@lists.outlooktips.net
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM
>
> ** Please include your Outlook version, Account type, and Windows Version
> when requesting assistance **
>
>
>
>
> "Freddy" <none@none.com> wrote in message
> news:d_mdnQawYoQg7fPVnZ2dnUVZ_sTinZ2d@giganews.com...
>> We have a fairly new problem on 3 notebooks and 2 desktops. All are
>> equipped with Windows XP Pro and either Outlook 2003 or 2007. Browsing
>> through emails causes delays, sometimes of up to 6 minutes or more to
>> display an item in the preview pane. All mail items and attachments have
>> been downloaded and previously viewed. The delays are random - some items
>> display quickly, others seem to take forever. It doesn't seem to based on
>> mail or attachment size. I have disabled Symantec antivirus and
>> PestPatrol but the problem persists. Outlook doesn't crash - if you wait
>> long enough the message will be displayed correctly.
>>
>> All machines have the latest Windows and Office updates. As this issue
>> has occured within the last 45 days or so, I wonder if it's an update
>> that's the culprit.
>>
>> Any advice is greatly appreciated.
>>
>>
>>