Nikki
Sun May 11 19:15:55 PDT 2008
At this point, I would involve your PC/LAN admins. You probably
do not have enough rights to effect any changes. They may be able
to identify the problem for you.
Nikki Peterson
"patetc" <PatETC@gmail.com> wrote in message
news:a26d75b2-50c8-4728-b294-84faec7a0e17@26g2000hsk.googlegroups.com...
> I'm using the latest Internet Explorer 7. Windows XP, SP3 is
> completely up-to-date and so is Outlook 2007.
>
> I followed the instructions on the website below to edit the registry
> but it didn't help. The enter password window pops up every time I
> try to send or receive mail.
>
> Pat
>
> Nikki Peterson wrote:
>> Have you tried:
>>
>> What version of Internet Explorer do you use? Or do you
>> use something else?
>>
>> Have you read "You have to enter credentials multiple times
>> when you use a 2007 Office application that takes advantage
>> of multiple network stacks:
>>
http://support.microsoft.com/kb/948608
>>
>> Nikki Peterson
>>
>> "patetc" <PatETC@gmail.com> wrote in message
>> news:4bbbfef2-8737-491d-a42d-a196ff0e4295@y38g2000hsy.googlegroups.com...
>> >I did try your suggestions as noted after each one I tried.
>> >
>> > Nikki Peterson wrote:
>> >> Have you tried the following:
>> >>
>> >> Clear your password cacheTo clear your password cache, follow these
>> >> steps:
>> >> 1. Click Start, and then click Control Panel.
>> >> 2. Double-click User Accounts.
>> >> 3. If your user account is in the Administrator group, follow
>> >> these
>> >> steps:
>> >> a. On the Advanced tab, click Manage Passwords.
>> >> b. Remove any .NET Passport-related entries.
>> >
>> > There were no .NET Passport-related entries. My menu is a little
>> > different with Windows XP but I did get to the right area.
>> >
>> >> c. Click Close, and then click OK.
>> >> If your user account is not a member of the Administrator group,
>> >> follow these steps:
>> >> a. Click Manage my network passwords.
>> >> b. Remove any Passport-related entries.
>> >> c. Click Close, and then close User Accounts.
>> > N/A
>> >
>> >>
>> >> Also, Outlook rebuild: Files a Rebuild will not fix:
>> >>
>> >> An update to Outlook may fix it. And/Or a rebuild of your Outlook
>> >> profile.
>> >
>> > Outlook is updated--am using 2007 with Windows XP, SP3
>> >>
>> >> However, you would need to find ALL files that effect the view on your
>> >> system and replace them.
>> >
>> > Completely removed Outlook and my email account and reinstalled.
>> >
>> >>
>> >> A simple reinstall will not clean these files up. Close Outlook first,
>> >> then:
>> >>
>> >> a.. Search your hard drive for *.ost and delete all found (Be sure
>> >> to
>> >> search in hidden files)
>> >
>> > Did search for *.ost--no files found with this extension
>> >
>> >> b.. Search your hard drive for Outcmd.dat and delete it. (This file
>> >> holds
>> >> your customized toolbar settings)
>> >
>> > Deleted
>> >
>> >> c.. Search your hard drive for Views.dat and delete it. (This file
>> >> holds
>> >> your customized system folder views settings)
>> >
>> > Deleted
>> >> d.. Search your hard drive for extend.dat and delete it. (this file
>> >> holds
>> >> your Installed add-ins information)
>> >
>> > Deleted
>> >
>> >> e.. 2003: Outlook.xml (This file includes Shortcuts, Calendar, and
>> >> Contact links.)
>> >> a.. The navigation pane settings are profile-specific and are
>> >> stored
>> >> in
>> >> an .xml file with the profile name, in the Application Data\Outlook
>> >> folder.
>> >> To clear all navigation pane customizations, start Outlook once with
>> >> the
>> >> /resetnavpane switch.
>> >
>> > Using Outlook 2007 - not 2003
>> >> Try opening Outlook again using the switch :
>> >
>> >>
>> >> a.. /CleanViews Restores default views. All custom views you created
>> >> are
>> >> lost.
>> >
>> > not found
>> >> b.. /ResetOutlookBar Rebuilds the Outlook Bar.
>> >
>> > Option not found
>> >
>> > After following all these steps, and more, the Enter Network Password
>> > keeps popping up when I try to read my mail.
>> >
>> > Did check all hidden files.
>> >
>> > I've tried everything I can think of.
>> >
>> > Pat
>> >
>> >
>> >> Some of the folders might be hidden folders. To view them, do one of
>> >> the
>> >> following:
>> >>
>> >> Windows XP
>> >>
>> >> 1.. Click Start, and then click My Computer.
>> >> 2.. On the Tools menu, click Folder Options, click the View tab, and
>> >> then
>> >> click the Show hidden files and folder option.
>> >> Windows 2000
>> >>
>> >> 1.. Double-click My Computer on your desktop.
>> >> 2.. On the Tools menu, click Folder Options, click the View tab, and
>> >> then
>> >> click the Show hidden files and folder option.
>> >> Great info place for Outlook files: What are they and what do they do:
>> >>
http://www.slipstick.com/config/backup.htm
>> >>
>> >> Great info place for Outlook files: What are they and what do they do:
>> >>
http://www.slipstick.com/config/backup.htm
>> >>
>> >> OL2000: Additional Command-Line Switches
>> >>
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b197180
>> >>
>> >> Outlook Command-Line Switches:
>> >>
http://office.microsoft.com/assistance/hfws.aspx?AssetID=HP010031101033&CTT=1&Origin=EC010229981033&QueryID=_pK48V5fl
>> >>
>> >> Nikki Peterson
>> >>
>> >> "patetc" <PatETC@gmail.com> wrote in message
>> >> news:fcd00f53-5003-4797-aa36-e2aaca620436@27g2000hsf.googlegroups.com...
>> >> >I have posted before in this group and received the suggestion to
>> >> > check out:
>> >> >
http://support.microsoft.com/?id=290684 and I did this and followed
>> >> > every step to try to resolve the problem of Outlook wanting me to
>> >> > enter my password every time I open the program and then every few
>> >> > minutes after that.
>> >> >
>> >> > I've even tried uninstalling the entire Outlook program and
>> >> > reinstalling, removing my email account and then adding it as a new
>> >> > one. The problem does not seem to be with Gmail, my email account.
>> >> >
>> >> > When I try to edit the registry to remove the information, there is
>> >> > nothing under the Protected Storage System Provider key. My sign-on
>> >> > information is not being saved, even though I check the box to save
>> >> > my
>> >> > password every time.
>> >> >
>> >> > How can I remove ALL settings for Outlook without losing my mail?
>> >> > I'm
>> >> > not sure which *.pst to delete. This what I have:
>> >> >
>> >> > ~last~.sharing.xml.obi
>> >> > archive.pst
>> >> > extend.dat
>> >> > Outlook.pst
>> >> > Outlook.sharing.xml.obi
>> >> > Outlook.xml.kfl
>> >> > Personal Folders(1).pst
>> >> >
>> >> > I hope someone can help me with this very annoying problem.
>> >> >
>> >> > Thanks.
>> >> >
>> >> > Pat
>> >> >