Hi!

I have a pretty annoying problem with Outlook 2007 SP1. When I write
some text and directly tries to select the text I've written with the
shift and arrow key it will not select the text. I can easily
reproduce the error by doing the following steps:

1. Open a new mail
2. Tab down to the text area
3. Write "hello"
4. Hit Shift+Left Arrow

The expected result would be to select the "o" in the written text,
but the actual result is that the letter is not selected. It is the
same problem with Ctrl+Shift+Left or Shift+Home.

I run it on Windows Vista x64 SP1. When I try the same thing in
notepad or word it will not appear. It will neither appear on my
colleague's Windows Vista x86 machine. I've tried to change format
between "Plain text", "Html" and "Rich text", but it is the same
problem.

It's pretty annoying to not be able to write a mail efficiently. Does
anybody else have this problem? Is it known? How do I solve it?

Thanks
Christian

Re: Cannot select text with shift key by F

F
Wed May 07 02:41:00 PDT 2008

> I have a pretty annoying problem with Outlook 2007 SP1. When I write
> some text and directly tries to select the text I've written with the
> shift and arrow key it will not select the text. I can easily
> reproduce the error by doing the following steps:
>
> 1. Open a new mail
> 2. Tab down to the text area
> 3. Write "hello"
> 4. Hit Shift+Left Arrow
> The expected result would be to select the "o" in the written text,
> but the actual result is that the letter is not selected. It is the
> same problem with Ctrl+Shift+Left or Shift+Home.
>
> I run it on Windows Vista x64 SP1. When I try the same thing in
> notepad or word it will not appear. It will neither appear on my
> colleague's Windows Vista x86 machine. I've tried to change format
> between "Plain text", "Html" and "Rich text", but it is the same
> problem.

'It will not appear'... the highlighting or the problem?

If the highlighting does not appear, then it doesn't sound like an Outlook
issue and you'd be best posting to one of the Vista newsgroups.

If the problem does not appear, then I would first try running Outlook in
Safe mode (WinKey-R, outlook /safe) and see if the problem still happens.

--
-f.h.



Re: Cannot select text with shift key by falk

falk
Wed May 07 04:34:32 PDT 2008

On 7 Maj, 11:41, F.H. Muffman <f.h.muff...@hotmail.com> wrote:
> > I have a pretty annoying problem with Outlook 2007 SP1. When I write
> > some text and directly tries to select the text I've written with the
> > shift and arrow key it will not select the text. I can easily
> > reproduce the error by doing the following steps:
>
> > 1. Open a new mail
> > 2. Tab down to the text area
> > 3. Write "hello"
> > 4. Hit Shift+Left Arrow
> > The expected result would be to select the "o" in the written text,
> > but the actual result is that the letter is not selected. It is the
> > same problem with Ctrl+Shift+Left or Shift+Home.
>
> > I run it on Windows Vista x64 SP1. When I try the same thing in
> > notepad or word it will not appear. It will neither appear on my
> > colleague's Windows Vista x86 machine. I've tried to change format
> > between "Plain text", "Html" and "Rich text", but it is the same
> > problem.
>
> 'It will not appear'... the highlighting or the problem?
>
> If the highlighting does not appear, then it doesn't sound like an Outlook
> issue and you'd be best posting to one of the Vista newsgroups.
>
> If the problem does not appear, then I would first try running Outlook in
> Safe mode (WinKey-R, outlook /safe) and see if the problem still happens.
>
> --
> -f.h.

With "It will not appear" above I mean that the problem will not
appear, i.e. there is no problem in word, notepad or a x86 vista
machine.

I also tried to run in safe mode, thanks to your advice, but it's
still the same problem. the letter will not be selected.

/Christian

Re: Cannot select text with shift key by Diane

Diane
Wed May 07 05:31:22 PDT 2008

do you have any add-ins installed? have you tried detect and repair?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-request@lists.outlooktips.net

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM



<falk.christian@gmail.com> wrote in message
news:c0f27f25-3144-44fb-aa61-afe7afb473af@a70g2000hsh.googlegroups.com...
> Hi!
>
> I have a pretty annoying problem with Outlook 2007 SP1. When I write
> some text and directly tries to select the text I've written with the
> shift and arrow key it will not select the text. I can easily
> reproduce the error by doing the following steps:
>
> 1. Open a new mail
> 2. Tab down to the text area
> 3. Write "hello"
> 4. Hit Shift+Left Arrow
>
> The expected result would be to select the "o" in the written text,
> but the actual result is that the letter is not selected. It is the
> same problem with Ctrl+Shift+Left or Shift+Home.
>
> I run it on Windows Vista x64 SP1. When I try the same thing in
> notepad or word it will not appear. It will neither appear on my
> colleague's Windows Vista x86 machine. I've tried to change format
> between "Plain text", "Html" and "Rich text", but it is the same
> problem.
>
> It's pretty annoying to not be able to write a mail efficiently. Does
> anybody else have this problem? Is it known? How do I solve it?
>
> Thanks
> Christian


Re: Cannot select text with shift key by falk

falk
Wed May 07 06:29:33 PDT 2008

The machine has just been installed with vista and office 2007 with
SP1 has been installed. No add-ins have been installed.

As it seems, the detect and repair feature is no longer existing in
office 2007:

"What happened to Detect and Repair?
The Detect and Repair feature that was included with Microsoft Office
2003 has been replaced in the 2007 Microsoft Office system with
Microsoft Office Diagnostics. This new tool provides more
comprehensive testing and repair capabilities." [Outook Help]

However, I did run the following:

InfoPath, OneNote, Outlook, Publisher, Project, SharePoint Designer,
and Visio:
1. On the Help menu, click Office Diagnostics.
2. Click Continue, and then click Start Diagnostics.
[Outlook Help]

The diagnostics tool did not find any problem. But the issue with the
selection is still there.

/Christian



On 7 Maj, 14:31, "Diane Poremsky [MVP]" <outlook...@msn.com> wrote:
> do you have any add-ins installed? have you tried detect and repair?
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks?http://www.outlook-tips.net/beginner/
> Outlook 2007:http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-requ...@lists.outlooktips.net
>
> Outlook Tips:http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center:http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-REQU...@PEACH.EASE.LSOFT.COM
>
> <falk.christ...@gmail.com> wrote in message
>
> news:c0f27f25-3144-44fb-aa61-afe7afb473af@a70g2000hsh.googlegroups.com...
>
> > Hi!
>
> > I have a pretty annoying problem with Outlook 2007 SP1. When I write
> > some text and directly tries to select the text I've written with the
> > shift and arrow key it will not select the text. I can easily
> > reproduce the error by doing the following steps:
>
> > 1. Open a new mail
> > 2. Tab down to the text area
> > 3. Write "hello"
> > 4. Hit Shift+Left Arrow
>
> > The expected result would be to select the "o" in the written text,
> > but the actual result is that the letter is not selected. It is the
> > same problem with Ctrl+Shift+Left or Shift+Home.
>
> > I run it on Windows Vista x64 SP1. When I try the same thing in
> > notepad or word it will not appear. It will neither appear on my
> > colleague's Windows Vista x86 machine. I've tried to change format
> > between "Plain text", "Html" and "Rich text", but it is the same
> > problem.
>
> > It's pretty annoying to not be able to write a mail efficiently. Does
> > anybody else have this problem? Is it known? How do I solve it?
>
> > Thanks
> > Christian