Earle
Mon May 05 16:08:23 PDT 2008
"Cracked CD Media" <Cracked CD Media@discussions.microsoft.com> wrote in
message news:54250058-32E4-4F2D-99C5-ED29DD505E22@microsoft.com...
> My MS Office 2003 CD is cracked. How can I get a replacement copy of the
> CD
> media?
You could have made a backup CD copy before this happened. Surely this
falls under the "Fair Use Doctrine". MSFT software usually says "do not
make illegal copies of this disk" but a backup copy kept in a safe place for
such an eventuality would not be considered illegal.
If you were a registered system builder you would go to
http://oem.microsoft.com and request replacement media, assuming that Office
2003 CDs were still in stock. If you got this software as part of an OEM
system bundle, you could contact the computer manufacturer or reseller who
sold it to you. If you bought this as a retail package you could contact
the retailer, who would then contact Microsoft for replacement media.
"For End Users they need to contact their System Builder for support.
However, if they are unable to obtain support from their System Builder,
there will be E-2-E Media Replacement support only at a minimal charge. The
End User would access the End User Replacement Form via the below link:
http://support.microsoft.com/default.aspx?scid=kb;en-us;326246 "
http://www.directron.com/oemxphm2v1pk.html
In principle you are entitled to replacement media at reasonable charge, but
finding precisely where to apply for this benefit can be a chore. Again,
successful replacement depends on availability of the product.
Earle