Malke
Sun Mar 09 19:18:55 PDT 2008
Len wrote:
> I can connect to the internet when I start my computer (XP Pro) in safe
> mode,
> but not otherwise ("Internet explorer cannot display the webpage"). Also,
> possibly coincidentally, I seem to have no system restore points other
> than one created just today while I was struggling with this problem
> (hence, it
> won't help!). Any ideas? Thanks.
>
Not really enough specifics for us to give you a focused answer, so start
with:
The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?
The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?
Be sure the computer is clean:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
When Internet connectivity problems are involved, I always suggest starting
with The Second Question first.
Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!