Can't connect to internet

Hi folks,

I am helping a friend with his PC and I connected a Cat 5 cable from my
router to his PC.

His computer tells me that there is a problem connecting to the internet
and it will not connect.

This is a Win98SE PC but I have connected this way many times in the
past although with an older Netgear Router. The Router I currently use
is a Belkin Wireless N router. I can connect other PC's this way (using
the cable to one of the router ports) with no problems.

This PC, however, will not connect, FireFox times out as does any other
access event.

I read another post in here and changed from Automatically obtain an
address to the IP address and subnet for TCP/IP for a device in my range
(eg 192.168.2.4)

I also entered the default gateway address manually to my router
address. It still does not connect.

Is there something in the computer or the router setup causing this?

I've disabled the firewall on the PC to no avail.

I also used ipconfig /all and it reports the proper IP address and
gateway address. I also tried ping using the router address and it
reported times??? info

It appears to be working but no internet - can someone help?

Thanks, Fred

Robert
Sun Apr 20 19:23:45 PDT 2008

Can you ping a pubic IP? If yes, can you ping yahoo.com? Or this how to may
help.

How to troubleshoot internet access issuesOnly one of two computers can
access the Internet. 3. Cannot access some web sites. Related Topics. Can't
access the Internet via USB after enabling NIC for ...
www.howtonetworking.com/Internet/internetaccess0.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Fred S *****" <"Fred S"@anonymous.com> wrote in message
news:%23qUePJ0oIHA.4912@TK2MSFTNGP03.phx.gbl...
> Hi folks,
>
> I am helping a friend with his PC and I connected a Cat 5 cable from my
> router to his PC.
>
> His computer tells me that there is a problem connecting to the internet
> and it will not connect.
>
> This is a Win98SE PC but I have connected this way many times in the past
> although with an older Netgear Router. The Router I currently use is a
> Belkin Wireless N router. I can connect other PC's this way (using the
> cable to one of the router ports) with no problems.
>
> This PC, however, will not connect, FireFox times out as does any other
> access event.
>
> I read another post in here and changed from Automatically obtain an
> address to the IP address and subnet for TCP/IP for a device in my range
> (eg 192.168.2.4)
>
> I also entered the default gateway address manually to my router address.
> It still does not connect.
>
> Is there something in the computer or the router setup causing this?
>
> I've disabled the firewall on the PC to no avail.
>
> I also used ipconfig /all and it reports the proper IP address and gateway
> address. I also tried ping using the router address and it reported
> times??? info
>
> It appears to be working but no internet - can someone help?
>
> Thanks, Fred

James
Mon Apr 21 02:46:05 PDT 2008


On Sun, 20 Apr 2008 19:57:34 -0400, Fred S ***** <"Fred
S"@anonymous.com> wrote:

>I read another post in here and changed from Automatically obtain an
>address to the IP address and subnet for TCP/IP for a device in my range
>(eg 192.168.2.4)
>
>I also entered the default gateway address manually to my router
>address. It still does not connect.
>
>Is there something in the computer or the router setup causing this?

If you use static addresses you must also enable dns and enter
nameserver information in the tcp/ip settings.

Regarding the problem, try downloading and running LSPfix to see if
that resolves the issue.
http://cexx.org/lspfix.htm


Jim.

Fred
Mon Apr 21 12:31:55 PDT 2008

Robert,

Thanks for your reply.

I connected the W98 PC directly to the cable modem and it connected to
the internet - so that confirmed that my router has settings that were
denying access.

I then ran the router setup and disabled the Firewall setting on the
router and re-booted the Win98 PC. It still came up with No ACCESS.

I used the ipconfig /release_all followd by the ipconfig /renew_all
and the Win 98 PC got the proper info and connected.

What bothers me now is why the Win98 Pc needed the "release/renew"
commands after the FW was set to OFF. The old IP address worked when the
Win98 PC was connected directly to the modem but not after connecting to
the router, even with the FW OFF.

Is there some setting in the TCP/IP config that tells it to hold onto
the previous IP settings?

Thanks, again, Fred


Robert L. (MS-MVP) wrote:
> Can you ping a pubic IP? If yes, can you ping yahoo.com? Or this how to
> may help.
>
> How to troubleshoot internet access issuesOnly one of two computers can
> access the Internet. 3. Cannot access some web sites. Related Topics.
> Can't access the Internet via USB after enabling NIC for ...
> www.howtonetworking.com/Internet/internetaccess0.htm
>
>

Robert
Mon Apr 21 14:40:53 PDT 2008

Posting the results of ipconfig /all before and after ipconfig release/renew
may help.

--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com
"Fred S *****" <"Fred S"@anonymous.com> wrote in message
news:OZB%23cZ%23oIHA.3976@TK2MSFTNGP03.phx.gbl...
> Robert,
>
> Thanks for your reply.
>
> I connected the W98 PC directly to the cable modem and it connected to the
> internet - so that confirmed that my router has settings that were denying
> access.
>
> I then ran the router setup and disabled the Firewall setting on the
> router and re-booted the Win98 PC. It still came up with No ACCESS.
>
> I used the ipconfig /release_all followd by the ipconfig /renew_all and
> the Win 98 PC got the proper info and connected.
>
> What bothers me now is why the Win98 Pc needed the "release/renew"
> commands after the FW was set to OFF. The old IP address worked when the
> Win98 PC was connected directly to the modem but not after connecting to
> the router, even with the FW OFF.
>
> Is there some setting in the TCP/IP config that tells it to hold onto the
> previous IP settings?
>
> Thanks, again, Fred
>
>
> Robert L. (MS-MVP) wrote:
>> Can you ping a pubic IP? If yes, can you ping yahoo.com? Or this how to
>> may help.
>>
>> How to troubleshoot internet access issuesOnly one of two computers can
>> access the Internet. 3. Cannot access some web sites. Related Topics.
>> Can't access the Internet via USB after enabling NIC for ...
>> www.howtonetworking.com/Internet/internetaccess0.htm
>>

Fred
Mon Apr 21 21:59:48 PDT 2008

Hello again,

Sorry but I've finished with the PC and returned it to the owner.

Fred


Robert L. (MS-MVP) wrote:
> Posting the results of ipconfig /all before and after ipconfig
> release/renew may help.
>