Bob
Wed Mar 12 03:12:19 PDT 2008
David H wrote:
>
> "Bob Willard" wrote:
>
>
>>David H wrote:
>>
>>>"Bob Willard" wrote:
>>>
>>>
>>>
>>>>David H wrote:
>>>>
>>>>
>>>>
>>>>>"Steve Winograd" wrote:
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>On Tue, 11 Mar 2008 03:12:04 -0700, David H
>>>>>><DavidH@discussions.microsoft.com> wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>We have 5 PCs that connect to the internet through another PC. All have XP
>>>>>>>Home. The problem is that one of them cannot connect to the internet at all
>>>>>>>yet it can successfully share files between the PCs.
>>>>>>>I have gone through the network wizard successfully many times now and
>>>>>>>everything seems to be as it should, just like the other PCs but IE7 still
>>>>>>>comes up with the page not found, check your settings. The virus program
>>>>>>>cannot detect a connection either.
>>>>>>>
>>>>>>>What should I do next? Many thanks for your attention and any help you can
>>>>>>>give me.
>>>>>>
>>>>>>Here are some tests to diagnose what's happening on the problem PC:
>>>>>>
>>>>>>1. Right-click the LAN connection and click Status > Support >
>>>>>>Details. It should show:
>>>>>>
>>>>>> IP Address: 192.168.0.x (1<x<255)
>>>>>> Subnet Mask: 255.255.255.0
>>>>>> Default Gateway: 192.168.0.1
>>>>>> DNS Server = 192.168.0.1 or your ISP's DNS server
>>>>>>
>>>>>>2. If #1 is right, open a command prompt window (Start > Run > cmd)
>>>>>>and enter these lines. Each one should get four replies:
>>>>>>
>>>>>> ping 192.168.0.1
>>>>>> ping 64.233.167.99
>>>>>> ping google.com
>>>>>>
>>>>>>3. If #2 is right, enter these addresses in Internet Explorer. They
>>>>>>should both take you to the Google web page:
>>>>>>
>>>>>>
http://64.233.167.99
>>>>>>
http://google.com
>>>>>>--
>>>>>>Best Wishes,
>>>>>>Steve Winograd, MS-MVP (Windows Networking)
>>>>>>
>>>>>>Please post any reply as a follow-up message in the news group
>>>>>>for everyone to see. I'm sorry, but I don't answer questions
>>>>>>addressed directly to me in E-mail or news groups.
>>>>>>
>>>>>>Microsoft Most Valuable Professional Program
>>>>>>
http://mvp.support.microsoft.com
>>>>>>
>>>>>
>>>>>
>>>>>Thank you for your help. I have followed your instructions but it shows that
>>>>>there is a problem. Here is what happened:
>>>>>
>>>>>Microsoft Windows XP [Version 5.1.2600]
>>>>>(C) Copyright 1985-2001 Microsoft Corp.
>>>>>
>>>>>C:\Documents and Settings\SBO>ping 192.168.0.1
>>>>>
>>>>>Pinging 192.168.0.1 with 32 bytes of data:
>>>>>
>>>>>Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
>>>>>Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
>>>>>Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
>>>>>Reply from 192.168.0.1: bytes=32 time<1ms TTL=128
>>>>>
>>>>>Ping statistics for 192.168.0.1:
>>>>> Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
>>>>>Approximate round trip times in milli-seconds:
>>>>> Minimum = 0ms, Maximum = 0ms, Average = 0ms
>>>>>
>>>>>C:\Documents and Settings\SBO>ping 64.233.167.99
>>>>>
>>>>>Pinging 64.233.167.99 with 32 bytes of data:
>>>>>
>>>>>Reply from 64.233.167.99: bytes=32 time=135ms TTL=238
>>>>>Reply from 64.233.167.99: bytes=32 time=121ms TTL=238
>>>>>Request timed out.
>>>>>Reply from 64.233.167.99: bytes=32 time=121ms TTL=238
>>>>>
>>>>>Ping statistics for 64.233.167.99:
>>>>> Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
>>>>>Approximate round trip times in milli-seconds:
>>>>> Minimum = 121ms, Maximum = 135ms, Average = 125ms
>>>>>
>>>>>C:\Documents and Settings\SBO>ping google.com
>>>>>Ping request could not find host google.com. Please check the name and try
>>>>>again.
>>>>>
>>>>>Thanks again.
>>>>>
>>>>>
>>>>
>>>>Sounds like a DNS problem. What did you get for the DNS server IPA
>>>>when you tried Steve's first suggestion?
>>>>--
>>>>Cheers, Bob
>>>>
>>>
>>>
>>>It's okay, I think I've figured it out. I went into the TCP/IP settings and
>>>manually typed in the address for the DNS Server. It's working now but don't
>>>know if this will be a permanent solution to the problem. In the meantime
>>>thanks for all your help I really appreciate it.
>>
>>That should fix it, as permanently as any XP param.
>>--
>>Cheers, Bob
>>
>
>
> Amazingly and unfortunately, I went to a friends place last night and she
> seems to have a very similar problem. Her PC is connected to the internet via
> another PC which is connected to an ADSL Router (BeBox). I have carried out
> the tests as recommended by Steve where all the settings seem fine including
> the DNS Server. All tests are successful except when I ping a website such as
> bbc.co.uk which loses a packet.
> Outlook Express and virus updates work fine but IE7 and Firefox just hang
> after it states that a website has been found. The ONLY site that loads is
> google where I can complete a search but it hangs again when I click on a
> link. Thank you again.
>
> David
Different problem. Since PING <ServerName> works with only some packets
dropped, the name translation is working. Sounds like the path delays are
pretty long for some reason.
Since she has a router that includes (I think) a 4-port switch, I suggest
connecting both PCs directly into the router. That will be more robust and
somewhat faster than having the 2nd PC ICS its way via the 1st PC to the
router.
--
Cheers, Bob