hello everybody,
i have windows xp sp2 pro.
windows movie maker 2.1 always crashes.
i would like to know how do i completely remove it and re-install it?

yaniv,

Re: remove and re-install by Wojo

Wojo
Fri Jul 15 09:07:33 CDT 2005

You have to remove SP2 as well and then reinstall that.

"yaniv" <yaniv@discussions.microsoft.com> wrote in message
news:90572F0E-562F-4D1E-83E9-87F49665A613@microsoft.com...
> hello everybody,
> i have windows xp sp2 pro.
> windows movie maker 2.1 always crashes.
> i would like to know how do i completely remove it and re-install it?
>
> yaniv,



Re: remove and re-install by Graham

Graham
Fri Jul 15 11:12:51 CDT 2005

Have you tried any of the suggestions at www.papajohn.org crashes and hangs
to see if they work?

--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com


"Wojo" <wojo@mypc.net> wrote in message news:FqPBe.754$Zu1.210@trnddc04...
> You have to remove SP2 as well and then reinstall that.
>
> "yaniv" <yaniv@discussions.microsoft.com> wrote in message
> news:90572F0E-562F-4D1E-83E9-87F49665A613@microsoft.com...
>> hello everybody,
>> i have windows xp sp2 pro.
>> windows movie maker 2.1 always crashes.
>> i would like to know how do i completely remove it and re-install it?
>>
>> yaniv,
>
>



Re: remove and re-install by yaniv

yaniv
Sat Jul 16 01:35:02 CDT 2005

it doesn't help.
i'm adding the details of the crash message:
EventType : BEX P1 : moviemk.exe P2 : 2.0.3312.0 P3 : 3e038613

P4 : comctl32.dll P5 : 6.0.2900.2180 P6 : 4110968c P7 : 0004e183
P8 : c0000409 P9 : 00000000
also, mm2 always crashes when i try to drag pictures.

"Graham Hughes" wrote:

> Have you tried any of the suggestions at www.papajohn.org crashes and hangs
> to see if they work?
>
> --
> Graham Hughes
> MVP Digital Media
> www.myvideoproblems.co.uk
> www.dvds2treasure.com
> www.simplydv.com
>
>
> "Wojo" <wojo@mypc.net> wrote in message news:FqPBe.754$Zu1.210@trnddc04...
> > You have to remove SP2 as well and then reinstall that.
> >
> > "yaniv" <yaniv@discussions.microsoft.com> wrote in message
> > news:90572F0E-562F-4D1E-83E9-87F49665A613@microsoft.com...
> >> hello everybody,
> >> i have windows xp sp2 pro.
> >> windows movie maker 2.1 always crashes.
> >> i would like to know how do i completely remove it and re-install it?
> >>
> >> yaniv,
> >
> >
>
>
>

Re: remove and re-install by PapaJohn

PapaJohn
Sat Jul 16 01:46:07 CDT 2005

The version 2.0.3312.0 that your message gives is the original MM2.0 version
of moviemk.exe, not the version 2.1 one that would be with SP2.. something
like 2.1.4026.0 would be appropriate.

You may need to reinstall MM2.1... see the Setup > MM2,1 page of my website,

--
PapaJohn
Movie Maker 2 and Photo Story 3 website - http://www.papajohn.org

tips and tricks: http://www.simplydv.co.uk/simplyBB/viewtopic.php?t=4693

Online Newsletters: http://www.windowsmoviemakers.net/PapaJohn/Index.aspx

"yaniv" <yaniv@discussions.microsoft.com> wrote in message
news:419F3032-177D-45DA-93ED-D10F61C3E77C@microsoft.com...
> it doesn't help.
> i'm adding the details of the crash message:
> EventType : BEX P1 : moviemk.exe P2 : 2.0.3312.0 P3 : 3e038613
>
> P4 : comctl32.dll P5 : 6.0.2900.2180 P6 : 4110968c P7 :
> 0004e183
> P8 : c0000409 P9 : 00000000
> also, mm2 always crashes when i try to drag pictures.
>
> "Graham Hughes" wrote:
>
>> Have you tried any of the suggestions at www.papajohn.org crashes and
>> hangs
>> to see if they work?
>>
>> --
>> Graham Hughes
>> MVP Digital Media
>> www.myvideoproblems.co.uk
>> www.dvds2treasure.com
>> www.simplydv.com
>>
>>
>> "Wojo" <wojo@mypc.net> wrote in message
>> news:FqPBe.754$Zu1.210@trnddc04...
>> > You have to remove SP2 as well and then reinstall that.
>> >
>> > "yaniv" <yaniv@discussions.microsoft.com> wrote in message
>> > news:90572F0E-562F-4D1E-83E9-87F49665A613@microsoft.com...
>> >> hello everybody,
>> >> i have windows xp sp2 pro.
>> >> windows movie maker 2.1 always crashes.
>> >> i would like to know how do i completely remove it and re-install it?
>> >>
>> >> yaniv,
>> >
>> >
>>
>>
>>



Re: remove and re-install by yaniv

yaniv
Sat Jul 16 05:56:01 CDT 2005

still, doesn't help.
all dll files versions are ok, but still when i open the mmk and check for
it version it hasn't change.
here is a detail that can help maybe.
i have a built in service pack 2.
by the way, thank you all for your help

"PapaJohn (MVP)" wrote:

> The version 2.0.3312.0 that your message gives is the original MM2.0 version
> of moviemk.exe, not the version 2.1 one that would be with SP2.. something
> like 2.1.4026.0 would be appropriate.
>
> You may need to reinstall MM2.1... see the Setup > MM2,1 page of my website,
>
> --
> PapaJohn
> Movie Maker 2 and Photo Story 3 website - http://www.papajohn.org
>
> tips and tricks: http://www.simplydv.co.uk/simplyBB/viewtopic.php?t=4693
>
> Online Newsletters: http://www.windowsmoviemakers.net/PapaJohn/Index.aspx
>
> "yaniv" <yaniv@discussions.microsoft.com> wrote in message
> news:419F3032-177D-45DA-93ED-D10F61C3E77C@microsoft.com...
> > it doesn't help.
> > i'm adding the details of the crash message:
> > EventType : BEX P1 : moviemk.exe P2 : 2.0.3312.0 P3 : 3e038613
> >
> > P4 : comctl32.dll P5 : 6.0.2900.2180 P6 : 4110968c P7 :
> > 0004e183
> > P8 : c0000409 P9 : 00000000
> > also, mm2 always crashes when i try to drag pictures.
> >
> > "Graham Hughes" wrote:
> >
> >> Have you tried any of the suggestions at www.papajohn.org crashes and
> >> hangs
> >> to see if they work?
> >>
> >> --
> >> Graham Hughes
> >> MVP Digital Media
> >> www.myvideoproblems.co.uk
> >> www.dvds2treasure.com
> >> www.simplydv.com
> >>
> >>
> >> "Wojo" <wojo@mypc.net> wrote in message
> >> news:FqPBe.754$Zu1.210@trnddc04...
> >> > You have to remove SP2 as well and then reinstall that.
> >> >
> >> > "yaniv" <yaniv@discussions.microsoft.com> wrote in message
> >> > news:90572F0E-562F-4D1E-83E9-87F49665A613@microsoft.com...
> >> >> hello everybody,
> >> >> i have windows xp sp2 pro.
> >> >> windows movie maker 2.1 always crashes.
> >> >> i would like to know how do i completely remove it and re-install it?
> >> >>
> >> >> yaniv,
> >> >
> >> >
> >>
> >>
> >>
>
>
>

Re: remove and re-install by yaniv

yaniv
Sat Jul 16 07:32:06 CDT 2005

first of all - i got it .
in some way you all were right, i have a built-in sp2, so i hadn't thought
to install sp2-it doesn't appear in windows update but, after have no choise
i downloaded in from miicrosoft website and installed it.
the instalation has fixed everything.
thank you all

"yaniv" wrote:

> still, doesn't help.
> all dll files versions are ok, but still when i open the mmk and check for
> it version it hasn't change.
> here is a detail that can help maybe.
> i have a built in service pack 2.
> by the way, thank you all for your help
>
> "PapaJohn (MVP)" wrote:
>
> > The version 2.0.3312.0 that your message gives is the original MM2.0 version
> > of moviemk.exe, not the version 2.1 one that would be with SP2.. something
> > like 2.1.4026.0 would be appropriate.
> >
> > You may need to reinstall MM2.1... see the Setup > MM2,1 page of my website,
> >
> > --
> > PapaJohn
> > Movie Maker 2 and Photo Story 3 website - http://www.papajohn.org
> >
> > tips and tricks: http://www.simplydv.co.uk/simplyBB/viewtopic.php?t=4693
> >
> > Online Newsletters: http://www.windowsmoviemakers.net/PapaJohn/Index.aspx
> >
> > "yaniv" <yaniv@discussions.microsoft.com> wrote in message
> > news:419F3032-177D-45DA-93ED-D10F61C3E77C@microsoft.com...
> > > it doesn't help.
> > > i'm adding the details of the crash message:
> > > EventType : BEX P1 : moviemk.exe P2 : 2.0.3312.0 P3 : 3e038613
> > >
> > > P4 : comctl32.dll P5 : 6.0.2900.2180 P6 : 4110968c P7 :
> > > 0004e183
> > > P8 : c0000409 P9 : 00000000
> > > also, mm2 always crashes when i try to drag pictures.
> > >
> > > "Graham Hughes" wrote:
> > >
> > >> Have you tried any of the suggestions at www.papajohn.org crashes and
> > >> hangs
> > >> to see if they work?
> > >>
> > >> --
> > >> Graham Hughes
> > >> MVP Digital Media
> > >> www.myvideoproblems.co.uk
> > >> www.dvds2treasure.com
> > >> www.simplydv.com
> > >>
> > >>
> > >> "Wojo" <wojo@mypc.net> wrote in message
> > >> news:FqPBe.754$Zu1.210@trnddc04...
> > >> > You have to remove SP2 as well and then reinstall that.
> > >> >
> > >> > "yaniv" <yaniv@discussions.microsoft.com> wrote in message
> > >> > news:90572F0E-562F-4D1E-83E9-87F49665A613@microsoft.com...
> > >> >> hello everybody,
> > >> >> i have windows xp sp2 pro.
> > >> >> windows movie maker 2.1 always crashes.
> > >> >> i would like to know how do i completely remove it and re-install it?
> > >> >>
> > >> >> yaniv,
> > >> >
> > >> >
> > >>
> > >>
> > >>
> >
> >
> >

Re: remove and re-install by Wojo

Wojo
Sat Jul 16 21:02:26 CDT 2005

We have a knack in this group of all giving different answers and yet all of
us on some level being right. :-)
But if your saying that your computer is new and came with XP SP2 then I
would, even though you have it fixed now, either contact the manufacturer
since there is apparently something wrong with your OEM disks or go to the
Microsoft website and order a free disk with SP2 on it so you have it in
case you ever need to do a reinstall.
The link for the free disk is:
http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
-Wojo

"yaniv" <yaniv@discussions.microsoft.com> wrote in message
news:5E7CCD01-C4A3-4386-A303-6C095B94AF4A@microsoft.com...
> first of all - i got it .
> in some way you all were right, i have a built-in sp2, so i hadn't thought
> to install sp2-it doesn't appear in windows update but, after have no
> choise
> i downloaded in from miicrosoft website and installed it.
> the instalation has fixed everything.
> thank you all
>
> "yaniv" wrote:
>
>> still, doesn't help.
>> all dll files versions are ok, but still when i open the mmk and check
>> for
>> it version it hasn't change.
>> here is a detail that can help maybe.
>> i have a built in service pack 2.
>> by the way, thank you all for your help
>>
>> "PapaJohn (MVP)" wrote:
>>
>> > The version 2.0.3312.0 that your message gives is the original MM2.0
>> > version
>> > of moviemk.exe, not the version 2.1 one that would be with SP2..
>> > something
>> > like 2.1.4026.0 would be appropriate.
>> >
>> > You may need to reinstall MM2.1... see the Setup > MM2,1 page of my
>> > website,
>> >
>> > --
>> > PapaJohn
>> > Movie Maker 2 and Photo Story 3 website - http://www.papajohn.org
>> >
>> > tips and tricks:
>> > http://www.simplydv.co.uk/simplyBB/viewtopic.php?t=4693
>> >
>> > Online Newsletters:
>> > http://www.windowsmoviemakers.net/PapaJohn/Index.aspx
>> >
>> > "yaniv" <yaniv@discussions.microsoft.com> wrote in message
>> > news:419F3032-177D-45DA-93ED-D10F61C3E77C@microsoft.com...
>> > > it doesn't help.
>> > > i'm adding the details of the crash message:
>> > > EventType : BEX P1 : moviemk.exe P2 : 2.0.3312.0 P3 :
>> > > 3e038613
>> > >
>> > > P4 : comctl32.dll P5 : 6.0.2900.2180 P6 : 4110968c P7 :
>> > > 0004e183
>> > > P8 : c0000409 P9 : 00000000
>> > > also, mm2 always crashes when i try to drag pictures.
>> > >
>> > > "Graham Hughes" wrote:
>> > >
>> > >> Have you tried any of the suggestions at www.papajohn.org crashes
>> > >> and
>> > >> hangs
>> > >> to see if they work?
>> > >>
>> > >> --
>> > >> Graham Hughes
>> > >> MVP Digital Media
>> > >> www.myvideoproblems.co.uk
>> > >> www.dvds2treasure.com
>> > >> www.simplydv.com
>> > >>
>> > >>
>> > >> "Wojo" <wojo@mypc.net> wrote in message
>> > >> news:FqPBe.754$Zu1.210@trnddc04...
>> > >> > You have to remove SP2 as well and then reinstall that.
>> > >> >
>> > >> > "yaniv" <yaniv@discussions.microsoft.com> wrote in message
>> > >> > news:90572F0E-562F-4D1E-83E9-87F49665A613@microsoft.com...
>> > >> >> hello everybody,
>> > >> >> i have windows xp sp2 pro.
>> > >> >> windows movie maker 2.1 always crashes.
>> > >> >> i would like to know how do i completely remove it and re-install
>> > >> >> it?
>> > >> >>
>> > >> >> yaniv,
>> > >> >
>> > >> >
>> > >>
>> > >>
>> > >>
>> >
>> >
>> >



Re: remove and re-install by Graham

Graham
Sun Jul 17 12:49:47 CDT 2005

I would second Wojo's post.

Graham

--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com


"Wojo" <wojo@mypc.net> wrote in message news:S_iCe.10156$IJ1.739@trnddc02...
> We have a knack in this group of all giving different answers and yet all
> of us on some level being right. :-)
> But if your saying that your computer is new and came with XP SP2 then I
> would, even though you have it fixed now, either contact the manufacturer
> since there is apparently something wrong with your OEM disks or go to the
> Microsoft website and order a free disk with SP2 on it so you have it in
> case you ever need to do a reinstall.
> The link for the free disk is:
> http://www.microsoft.com/windowsxp/downloads/updates/sp2/cdorder/en_us/default.mspx
> -Wojo
>
> "yaniv" <yaniv@discussions.microsoft.com> wrote in message
> news:5E7CCD01-C4A3-4386-A303-6C095B94AF4A@microsoft.com...
>> first of all - i got it .
>> in some way you all were right, i have a built-in sp2, so i hadn't
>> thought
>> to install sp2-it doesn't appear in windows update but, after have no
>> choise
>> i downloaded in from miicrosoft website and installed it.
>> the instalation has fixed everything.
>> thank you all
>>
>> "yaniv" wrote:
>>
>>> still, doesn't help.
>>> all dll files versions are ok, but still when i open the mmk and check
>>> for
>>> it version it hasn't change.
>>> here is a detail that can help maybe.
>>> i have a built in service pack 2.
>>> by the way, thank you all for your help
>>>
>>> "PapaJohn (MVP)" wrote:
>>>
>>> > The version 2.0.3312.0 that your message gives is the original MM2.0
>>> > version
>>> > of moviemk.exe, not the version 2.1 one that would be with SP2..
>>> > something
>>> > like 2.1.4026.0 would be appropriate.
>>> >
>>> > You may need to reinstall MM2.1... see the Setup > MM2,1 page of my
>>> > website,
>>> >
>>> > --
>>> > PapaJohn
>>> > Movie Maker 2 and Photo Story 3 website - http://www.papajohn.org
>>> >
>>> > tips and tricks:
>>> > http://www.simplydv.co.uk/simplyBB/viewtopic.php?t=4693
>>> >
>>> > Online Newsletters:
>>> > http://www.windowsmoviemakers.net/PapaJohn/Index.aspx
>>> >
>>> > "yaniv" <yaniv@discussions.microsoft.com> wrote in message
>>> > news:419F3032-177D-45DA-93ED-D10F61C3E77C@microsoft.com...
>>> > > it doesn't help.
>>> > > i'm adding the details of the crash message:
>>> > > EventType : BEX P1 : moviemk.exe P2 : 2.0.3312.0 P3 :
>>> > > 3e038613
>>> > >
>>> > > P4 : comctl32.dll P5 : 6.0.2900.2180 P6 : 4110968c P7 :
>>> > > 0004e183
>>> > > P8 : c0000409 P9 : 00000000
>>> > > also, mm2 always crashes when i try to drag pictures.
>>> > >
>>> > > "Graham Hughes" wrote:
>>> > >
>>> > >> Have you tried any of the suggestions at www.papajohn.org crashes
>>> > >> and
>>> > >> hangs
>>> > >> to see if they work?
>>> > >>
>>> > >> --
>>> > >> Graham Hughes
>>> > >> MVP Digital Media
>>> > >> www.myvideoproblems.co.uk
>>> > >> www.dvds2treasure.com
>>> > >> www.simplydv.com
>>> > >>
>>> > >>
>>> > >> "Wojo" <wojo@mypc.net> wrote in message
>>> > >> news:FqPBe.754$Zu1.210@trnddc04...
>>> > >> > You have to remove SP2 as well and then reinstall that.
>>> > >> >
>>> > >> > "yaniv" <yaniv@discussions.microsoft.com> wrote in message
>>> > >> > news:90572F0E-562F-4D1E-83E9-87F49665A613@microsoft.com...
>>> > >> >> hello everybody,
>>> > >> >> i have windows xp sp2 pro.
>>> > >> >> windows movie maker 2.1 always crashes.
>>> > >> >> i would like to know how do i completely remove it and
>>> > >> >> re-install it?
>>> > >> >>
>>> > >> >> yaniv,
>>> > >> >
>>> > >> >
>>> > >>
>>> > >>
>>> > >>
>>> >
>>> >
>>> >
>
>