I'm using an XP Pro and have installed IE7 - and also have installed SP2
sometime ago. All other programs seem to be running okay.

Here are identifiable symptoms:

1) There is a file in the in the "collections" screen (MOV00053)
2) The "Movie Maker has encountered a problem etc. and will now close down"
3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm - however it
has a ? mark to the left of the words on top of the icom. As well, there are
a number of other files (i.e. mmc.chm and many others that seem to NOT have
anything to do with Movie Maker,)
4) I have read many posts but have not been able to find a fix thus far.
5) I have checked under properties and it shows I am running MM 2.1.4026.0

Help from anyone on this issue will be greatly appreciated


Richard

Re: On opening Movie maker Crashes by John

John
Sat May 03 11:32:12 PDT 2008

richfaun wrote:
> I'm using an XP Pro and have installed IE7 - and also have installed
> SP2 sometime ago. All other programs seem to be running okay.
>
> Here are identifiable symptoms:
>
> 1) There is a file in the in the "collections" screen (MOV00053)
> 2) The "Movie Maker has encountered a problem etc. and will now close
> down" 3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm
> - however it has a ? mark to the left of the words on top of the
> icom. As well, there are a number of other files (i.e. mmc.chm and
> many others that seem to NOT have anything to do with Movie Maker,)
> 4) I have read many posts but have not been able to find a fix thus
> far. 5) I have checked under properties and it shows I am running MM
> 2.1.4026.0
>
> Help from anyone on this issue will be greatly appreciated
>
>
> Richard
================================
It's no fun to try and guess what a user has
done to correct an issue. I posted several
suggestions to your last message...which
ones did you try and what was the result?

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk



Re: On opening Movie maker Crashes by richfaun

richfaun
Sat May 03 16:42:00 PDT 2008

Hi John,

In response to your question about trying some suggestions you sent
previously.

I have searched my C: drive after failing to find the file " ffdshow codec "
via the map you laid out for me, so I conducted a search and it came up with
nothing, meaning it could not find the file anywhere on the computer.gave me.

As to the suggestion that I try to disable the ffdshow file via regsrv32.exe
I was unable to correctly administer that command via "RUN" using an
assorment of the directions you gave me. For example, when I tried to RUN
regsvr32 either as just that, or as regsvr32.exe or regsvr32.exe /u it came
up with the message, as follows:

No DLL same specified.

Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
/u Unregister server
/s Silent; display n message boxes
/i Call DllRegisterServer; this option must be used with /i


Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the codecs
mentioned and they were NOT on my computer.

Going to http://tinyurl.comfw76b - I tried the suggested "changing the name
of InyerVideo temporarily but was not allowed to make that change.

Lastly, the google groups was merely another way to get to
http://tinyurl.comfw76b

having said that - you never answered my question in my post about the
"QUESTION MARK" on the icon for the file "moviemk.chm - which I got to by
going into MovieMaker/MUI/0490 and it was there.

You're assist will be greatly appreciated.

Richard



"John Inzer" wrote:

> richfaun wrote:
> > I'm using an XP Pro and have installed IE7 - and also have installed
> > SP2 sometime ago. All other programs seem to be running okay.
> >
> > Here are identifiable symptoms:
> >
> > 1) There is a file in the in the "collections" screen (MOV00053)
> > 2) The "Movie Maker has encountered a problem etc. and will now close
> > down" 3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm
> > - however it has a ? mark to the left of the words on top of the
> > icom. As well, there are a number of other files (i.e. mmc.chm and
> > many others that seem to NOT have anything to do with Movie Maker,)
> > 4) I have read many posts but have not been able to find a fix thus
> > far. 5) I have checked under properties and it shows I am running MM
> > 2.1.4026.0
> >
> > Help from anyone on this issue will be greatly appreciated
> >
> >
> > Richard
> ================================
> It's no fun to try and guess what a user has
> done to correct an issue. I posted several
> suggestions to your last message...which
> ones did you try and what was the result?
>
> --
>
> John Inzer
> Digital Media MVP
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>
>

Re: On opening Movie maker Crashes by John

John
Sat May 03 20:22:00 PDT 2008

richfaun wrote:
> Hi John,
>
> In response to your question about trying some suggestions you sent
> previously.
>
> I have searched my C: drive after failing to find the file " ffdshow
> codec " via the map you laid out for me, so I conducted a search and
> it came up with nothing, meaning it could not find the file anywhere
> on the computer.gave me.
>
> As to the suggestion that I try to disable the ffdshow file via
> regsrv32.exe I was unable to correctly administer that command via
> "RUN" using an assorment of the directions you gave me. For example,
> when I tried to RUN regsvr32 either as just that, or as regsvr32.exe
> or regsvr32.exe /u it came up with the message, as follows:
>
> No DLL same specified.
>
> Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
> /u Unregister server
> /s Silent; display n message boxes
> /i Call DllRegisterServer; this option must be used with /i
>
>
> Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the
> codecs mentioned and they were NOT on my computer.
>
> Going to http://tinyurl.comfw76b - I tried the suggested "changing
> the name of InyerVideo temporarily but was not allowed to make that
> change.
>
> Lastly, the google groups was merely another way to get to
> http://tinyurl.comfw76b
>
> having said that - you never answered my question in my post about the
> "QUESTION MARK" on the icon for the file "moviemk.chm - which I got
> to by going into MovieMaker/MUI/0490 and it was there.
>
> You're assist will be greatly appreciated.
>
> Richard
=========================================
Thanks for the info.

Sounds like we are getting nowhere fast.

Did you uninstall IE7?

As for the ffdshow command...you run it 'exactly'
as I posted it: (your best bet may be to copy / paste)


regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"


You may receive a dialog that states it could not be found.

===
Are you saying...Yes...you have the following folder???
"C:\Program Files\InterVideo"
And you cannot right click the InterVideo folder
and rename it to TempInterVideo?


Might be worth a try to force a reinstall of Movie Maker.

===
The following steps previously offered by
Carlos, MCSE are supposed to reinstall
MM2.1.

(you'll need your Windows XP Disk)

1. Go to C:\Windows\inf
2. Right click on Moviemk.inf and click on Install
3. When it asks for your Windows XP cd put
it in and browse to the I386 folder. Click OK
===

Another way to reinstall Movie Maker 2.1 is to
download and re-install Win XP SP2.

Download Windows XP SP2
http://tinyurl.com/6ubys

Generally, users install from the net but this
site allows you to download the complete
file to your hard drive before installing.

It's good for a network administrator because
you can burn it on a CD and install it on as
many computers as you need to.

And it's good for a single machine because
if you ever need to install it again...you'll have
it available without waiting for a download.

This is the best I can offer...good luck!

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk



Re: On opening Movie maker Crashes by PapaJohn

PapaJohn
Sun May 04 00:20:50 PDT 2008

I see a question mark as part of my moviemk.chm icon.... symbolic of a place
you go to for help, not meaning there's an issue about the file. It works
fine.

--
website references are to www.papajohn.org

PapaJohn (MVP)


"richfaun" <richfaun@discussions.microsoft.com> wrote in message
news:7D26D751-B175-487F-B562-B07F8EE15A48@microsoft.com...
> Hi John,
>
> In response to your question about trying some suggestions you sent
> previously.
>
> I have searched my C: drive after failing to find the file " ffdshow codec
> "
> via the map you laid out for me, so I conducted a search and it came up
> with
> nothing, meaning it could not find the file anywhere on the computer.gave
> me.
>
> As to the suggestion that I try to disable the ffdshow file via
> regsrv32.exe
> I was unable to correctly administer that command via "RUN" using an
> assorment of the directions you gave me. For example, when I tried to RUN
> regsvr32 either as just that, or as regsvr32.exe or regsvr32.exe /u it
> came
> up with the message, as follows:
>
> No DLL same specified.
>
> Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
> /u Unregister server
> /s Silent; display n message boxes
> /i Call DllRegisterServer; this option must be used with /i
>
>
> Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the
> codecs
> mentioned and they were NOT on my computer.
>
> Going to http://tinyurl.comfw76b - I tried the suggested "changing the
> name
> of InyerVideo temporarily but was not allowed to make that change.
>
> Lastly, the google groups was merely another way to get to
> http://tinyurl.comfw76b
>
> having said that - you never answered my question in my post about the
> "QUESTION MARK" on the icon for the file "moviemk.chm - which I got to by
> going into MovieMaker/MUI/0490 and it was there.
>
> You're assist will be greatly appreciated.
>
> Richard
>
>
>
> "John Inzer" wrote:
>
>> richfaun wrote:
>> > I'm using an XP Pro and have installed IE7 - and also have installed
>> > SP2 sometime ago. All other programs seem to be running okay.
>> >
>> > Here are identifiable symptoms:
>> >
>> > 1) There is a file in the in the "collections" screen (MOV00053)
>> > 2) The "Movie Maker has encountered a problem etc. and will now close
>> > down" 3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm
>> > - however it has a ? mark to the left of the words on top of the
>> > icom. As well, there are a number of other files (i.e. mmc.chm and
>> > many others that seem to NOT have anything to do with Movie Maker,)
>> > 4) I have read many posts but have not been able to find a fix thus
>> > far. 5) I have checked under properties and it shows I am running MM
>> > 2.1.4026.0
>> >
>> > Help from anyone on this issue will be greatly appreciated
>> >
>> >
>> > Richard
>> ================================
>> It's no fun to try and guess what a user has
>> done to correct an issue. I posted several
>> suggestions to your last message...which
>> ones did you try and what was the result?
>>
>> --
>>
>> John Inzer
>> Digital Media MVP
>>
>> Notice
>> This is not tech support
>> I am a volunteer
>>
>> Solutions that work for
>> me may not work for you
>>
>> Proceed at your own risk
>>
>>
>>



Re: On opening Movie maker Crashes by PapaJohn

PapaJohn
Sun May 04 00:19:12 PDT 2008

I see a question mark as part of the little icon for my moviemk.chm file
also, which works normally.... seems like it's symbolic of a help file, a
place to get questions answered.
--
website references are to www.papajohn.org

PapaJohn (MVP)


"richfaun" <richfaun@discussions.microsoft.com> wrote in message
news:7D26D751-B175-487F-B562-B07F8EE15A48@microsoft.com...
> Hi John,
>
> In response to your question about trying some suggestions you sent
> previously.
>
> I have searched my C: drive after failing to find the file " ffdshow codec
> "
> via the map you laid out for me, so I conducted a search and it came up
> with
> nothing, meaning it could not find the file anywhere on the computer.gave
> me.
>
> As to the suggestion that I try to disable the ffdshow file via
> regsrv32.exe
> I was unable to correctly administer that command via "RUN" using an
> assorment of the directions you gave me. For example, when I tried to RUN
> regsvr32 either as just that, or as regsvr32.exe or regsvr32.exe /u it
> came
> up with the message, as follows:
>
> No DLL same specified.
>
> Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
> /u Unregister server
> /s Silent; display n message boxes
> /i Call DllRegisterServer; this option must be used with /i
>
>
> Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the
> codecs
> mentioned and they were NOT on my computer.
>
> Going to http://tinyurl.comfw76b - I tried the suggested "changing the
> name
> of InyerVideo temporarily but was not allowed to make that change.
>
> Lastly, the google groups was merely another way to get to
> http://tinyurl.comfw76b
>
> having said that - you never answered my question in my post about the
> "QUESTION MARK" on the icon for the file "moviemk.chm - which I got to by
> going into MovieMaker/MUI/0490 and it was there.
>
> You're assist will be greatly appreciated.
>
> Richard
>
>
>
> "John Inzer" wrote:
>
>> richfaun wrote:
>> > I'm using an XP Pro and have installed IE7 - and also have installed
>> > SP2 sometime ago. All other programs seem to be running okay.
>> >
>> > Here are identifiable symptoms:
>> >
>> > 1) There is a file in the in the "collections" screen (MOV00053)
>> > 2) The "Movie Maker has encountered a problem etc. and will now close
>> > down" 3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm
>> > - however it has a ? mark to the left of the words on top of the
>> > icom. As well, there are a number of other files (i.e. mmc.chm and
>> > many others that seem to NOT have anything to do with Movie Maker,)
>> > 4) I have read many posts but have not been able to find a fix thus
>> > far. 5) I have checked under properties and it shows I am running MM
>> > 2.1.4026.0
>> >
>> > Help from anyone on this issue will be greatly appreciated
>> >
>> >
>> > Richard
>> ================================
>> It's no fun to try and guess what a user has
>> done to correct an issue. I posted several
>> suggestions to your last message...which
>> ones did you try and what was the result?
>>
>> --
>>
>> John Inzer
>> Digital Media MVP
>>
>> Notice
>> This is not tech support
>> I am a volunteer
>>
>> Solutions that work for
>> me may not work for you
>>
>> Proceed at your own risk
>>
>>
>>



Re: On opening Movie maker Crashes by richfaun

richfaun
Sun May 04 02:36:00 PDT 2008



"John Inzer" wrote:

> richfaun wrote:
> > Hi John,
> >
> > In response to your question about trying some suggestions you sent
> > previously.
> >
> > I have searched my C: drive after failing to find the file " ffdshow
> > codec " via the map you laid out for me, so I conducted a search and
> > it came up with nothing, meaning it could not find the file anywhere
> > on the computer.gave me.
> >
> > As to the suggestion that I try to disable the ffdshow file via
> > regsrv32.exe I was unable to correctly administer that command via
> > "RUN" using an assorment of the directions you gave me. For example,
> > when I tried to RUN regsvr32 either as just that, or as regsvr32.exe
> > or regsvr32.exe /u it came up with the message, as follows:
> >
> > No DLL same specified.
> >
> > Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
> > /u Unregister server
> > /s Silent; display n message boxes
> > /i Call DllRegisterServer; this option must be used with /i
> >
> >
> > Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the
> > codecs mentioned and they were NOT on my computer.
> >
> > Going to http://tinyurl.comfw76b - I tried the suggested "changing
> > the name of InyerVideo temporarily but was not allowed to make that
> > change.
> >
> > Lastly, the google groups was merely another way to get to
> > http://tinyurl.comfw76b
> >
> > having said that - you never answered my question in my post about the
> > "QUESTION MARK" on the icon for the file "moviemk.chm - which I got
> > to by going into MovieMaker/MUI/0490 and it was there.
> >
> > You're assist will be greatly appreciated.
> >
> > Richard
> =========================================
> Thanks for the info.
>
> Sounds like we are getting nowhere fast.
>
> Did you uninstall IE7?
>
> As for the ffdshow command...you run it 'exactly'
> as I posted it: (your best bet may be to copy / paste)
>
>
> regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"
>
>
> You may receive a dialog that states it could not be found.
>
> ===
> Are you saying...Yes...you have the following folder???
> "C:\Program Files\InterVideo"
> And you cannot right click the InterVideo folder
> and rename it to TempInterVideo?
>
>
> Might be worth a try to force a reinstall of Movie Maker.
>
> ===
> The following steps previously offered by
> Carlos, MCSE are supposed to reinstall
> MM2.1.
>
> (you'll need your Windows XP Disk)
>
> 1. Go to C:\Windows\inf
> 2. Right click on Moviemk.inf and click on Install
> 3. When it asks for your Windows XP cd put
> it in and browse to the I386 folder. Click OK
> ===
>
> Another way to reinstall Movie Maker 2.1 is to
> download and re-install Win XP SP2.
>
> Download Windows XP SP2
> http://tinyurl.com/6ubys
>
> Generally, users install from the net but this
> site allows you to download the complete
> file to your hard drive before installing.
>
> It's good for a network administrator because
> you can burn it on a CD and install it on as
> many computers as you need to.
>
> And it's good for a single machine because
> if you ever need to install it again...you'll have
> it available without waiting for a download.
>
> This is the best I can offer...good luck!
>
> --
>
> John Inzer
> Digital Media MVP
>
> Notice
> This is not tech support
> I am a volunteer
>
> Solutions that work for
> me may not work for you
>
> Proceed at your own risk
>
>
> Thank you John,

I have to travel today - but wanted to say TY - I'll get back to this
tomorrow.

Re: On opening Movie maker Crashes by richfaun

richfaun
Sun May 04 02:39:00 PDT 2008



"PapaJohn" wrote:

> I see a question mark as part of my moviemk.chm icon.... symbolic of a place
> you go to for help, not meaning there's an issue about the file. It works
> fine.
>
> --
> website references are to www.papajohn.org
>
> PapaJohn (MVP)
>
>
> "richfaun" <richfaun@discussions.microsoft.com> wrote in message
> news:7D26D751-B175-487F-B562-B07F8EE15A48@microsoft.com...
> > Hi John,
> >
> > In response to your question about trying some suggestions you sent
> > previously.
> >
> > I have searched my C: drive after failing to find the file " ffdshow codec
> > "
> > via the map you laid out for me, so I conducted a search and it came up
> > with
> > nothing, meaning it could not find the file anywhere on the computer.gave
> > me.
> >
> > As to the suggestion that I try to disable the ffdshow file via
> > regsrv32.exe
> > I was unable to correctly administer that command via "RUN" using an
> > assorment of the directions you gave me. For example, when I tried to RUN
> > regsvr32 either as just that, or as regsvr32.exe or regsvr32.exe /u it
> > came
> > up with the message, as follows:
> >
> > No DLL same specified.
> >
> > Usage: regsvr32 [/u][/s] [/n] [/[:cmdline]] dllname
> > /u Unregister server
> > /s Silent; display n message boxes
> > /i Call DllRegisterServer; this option must be used with /i
> >
> >
> > Going to http://tinyurl.com/bqgyx gave me nothing. I checked for the
> > codecs
> > mentioned and they were NOT on my computer.
> >
> > Going to http://tinyurl.comfw76b - I tried the suggested "changing the
> > name
> > of InyerVideo temporarily but was not allowed to make that change.
> >
> > Lastly, the google groups was merely another way to get to
> > http://tinyurl.comfw76b
> >
> > having said that - you never answered my question in my post about the
> > "QUESTION MARK" on the icon for the file "moviemk.chm - which I got to by
> > going into MovieMaker/MUI/0490 and it was there.
> >
> > You're assist will be greatly appreciated.
> >
> > Richard
> >
> >
> >
> > "John Inzer" wrote:
> >
> >> richfaun wrote:
> >> > I'm using an XP Pro and have installed IE7 - and also have installed
> >> > SP2 sometime ago. All other programs seem to be running okay.
> >> >
> >> > Here are identifiable symptoms:
> >> >
> >> > 1) There is a file in the in the "collections" screen (MOV00053)
> >> > 2) The "Movie Maker has encountered a problem etc. and will now close
> >> > down" 3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm
> >> > - however it has a ? mark to the left of the words on top of the
> >> > icom. As well, there are a number of other files (i.e. mmc.chm and
> >> > many others that seem to NOT have anything to do with Movie Maker,)
> >> > 4) I have read many posts but have not been able to find a fix thus
> >> > far. 5) I have checked under properties and it shows I am running MM
> >> > 2.1.4026.0
> >> >
> >> > Help from anyone on this issue will be greatly appreciated
> >> >
> >> >
> >> > Richard
> >> ================================
> >> It's no fun to try and guess what a user has
> >> done to correct an issue. I posted several
> >> suggestions to your last message...which
> >> ones did you try and what was the result?
> >>
> >> --
> >>
> >> John Inzer
> >> Digital Media MVP
> >>
> >> Notice
> >> This is not tech support
> >> I am a volunteer
> >>
> >> Solutions that work for
> >> me may not work for you
> >>
> >> Proceed at your own risk
> >>
> >>
> >>
>
>
That was kind of you - TY for your assist.

I rally appreciated it.

Richard

RE: On opening Movie maker Crashes by BG

BG
Sun May 04 21:11:00 PDT 2008

I had the same problem. It started after I installed IE7. It resolved after
I uninstalled IE7.

"richfaun" wrote:

> I'm using an XP Pro and have installed IE7 - and also have installed SP2
> sometime ago. All other programs seem to be running okay.
>
> Here are identifiable symptoms:
>
> 1) There is a file in the in the "collections" screen (MOV00053)
> 2) The "Movie Maker has encountered a problem etc. and will now close down"
> 3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm - however it
> has a ? mark to the left of the words on top of the icom. As well, there are
> a number of other files (i.e. mmc.chm and many others that seem to NOT have
> anything to do with Movie Maker,)
> 4) I have read many posts but have not been able to find a fix thus far.
> 5) I have checked under properties and it shows I am running MM 2.1.4026.0
>
> Help from anyone on this issue will be greatly appreciated
>
>
> Richard

RE: On opening Movie maker Crashes by richfaun

richfaun
Mon May 05 05:09:00 PDT 2008

BG - that was mighty kind of you. I'll try that and post back to you. If it
is correct - you will have made a big difference for the many people I am
sure have encountered the same problem.

Have a terrific day - wherever that is for you.

Richard

_________________________________

"BG" wrote:

> I had the same problem. It started after I installed IE7. It resolved after
> I uninstalled IE7.
>
> "richfaun" wrote:
>
> > I'm using an XP Pro and have installed IE7 - and also have installed SP2
> > sometime ago. All other programs seem to be running okay.
> >
> > Here are identifiable symptoms:
> >
> > 1) There is a file in the in the "collections" screen (MOV00053)
> > 2) The "Movie Maker has encountered a problem etc. and will now close down"
> > 3) When I go into MM ( Programs/MM/NUI/0409) I see moviemk.chm - however it
> > has a ? mark to the left of the words on top of the icom. As well, there are
> > a number of other files (i.e. mmc.chm and many others that seem to NOT have
> > anything to do with Movie Maker,)
> > 4) I have read many posts but have not been able to find a fix thus far.
> > 5) I have checked under properties and it shows I am running MM 2.1.4026.0
> >
> > Help from anyone on this issue will be greatly appreciated
> >
> >
> > Richard