Kristen
Tue Jun 15 15:15:50 CDT 2004
John's advice is good :)
But, if that fails, you can also post the Watson bucket number. MS tracks
crashes that actually get reported, and sometimes that information is useful
in determining setup problems or 3rd party integration (read: CODEC) issues.
To get the Watson bucket number:
1. Use Movie Maker to generate the crash. When you are prompted to send
the data to MS, do so!
2. Immediately after sending the data, go to "Control Panel" |
"Administrative tools" | "Event viewer". This will launch the event viewer
for your system.
3. In Event viewer, choose "Application" node of the tree.
4. Sort the data by "Date", and scroll to the most recent entries.
5. Look for entries whose "Type" is "error" and have red "X" icons.
Double click on them to "open" them.
6. One of the last (most recent) red entries should have a "bucket
number" in the description field.
Reply to this post with the bucket number, and we'll see if there's anything
useful in the mini-dump to help figure out the problem you're experiencing.
It might turn out to be a wash, but hey -- we won't know unless we try :)
-Kristen Miller [MS]
This posting is provided "AS IS" with no warranties, and confers no rights.
"John Kelly" <not.released@dot.com> wrote in message
news:edjGWrwUEHA.2668@TK2MSFTNGP10.phx.gbl...
> Or you could try and help them...
>
> If you have any MP3 or MPeg files in your project you should consider
> converting them to WAV or AVI. That will remove several potential
problems.
>
> You should also consider downloading the full versions of DirectX ver
9.0b,
> Windows Media Player 9 and Movie Maker.
>
> You should install these files in the order mentioned and do a reboot
after
> each install.
>
> If you still have problems do please come back and ask for more help
>
> Best Wishes.....John Kelly
> www.the-kellys.org
> www.the-kellys.co.uk
>
> "PapaJohn (MVP)" <PapaJohn@CharterMI.net> wrote in message
> news:10cue97n4jsh7f8@corp.supernews.com...
> > There's a number of things it could be. See the Problem Solving > Can't
> Save
> > a Movie page of my site.
> > --
> > PapaJohn
> >
> > Movie Maker 2 - www.papajohn.org
> > Photo Story 2 - www.photostory.papajohn.org
> > .
> > "mj" <anonymous@discussions.microsoft.com> wrote in message
> > news:1c8e301c45301$83ed82b0$a301280a@phx.gbl...
> > > whats up with that? i try to save my movie to a disc or
> > > to the computor and it saves to 10%-17% and just crashes.
> > > does anybody know what is wrong?hopefully someone can help
> >
> >
>
>