RE: Runtime Error with MM2 HELP PLEASE!!! by BigChunk
BigChunk
Fri Oct 01 20:45:01 CDT 2004
his from another poster...solved my problem EXACTLY. Thank you for the try
though
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Well, I actually solved my own problem (not much help on this forum) ...
funny ... I seem to solve all of my own problems lately. SO, this may be of
help to you too.
When I upgraded to SP2, coincidentally, I also deleted Studio 8, which was
another program I had to do video editing.
It seems by deleting Studio 8, it also deleted necessary files for MM2 to
run properly. I reinstalled Studio 8, and miraculously, MM2 runs fine now.
Did you do something similar?
Good luck!
Dave.
___________________________________________________________________
Bigchunk
"David de Wolf (MS)" wrote:
> Hi,
>
>
> Would it be possible to post back the bucket number for
> the crash? This will help us determine the problem, and to
> see where the failure occurs.
>
> Here's how to get the bucket number:
> 1. Use Movie Maker to generate the crash. When you are
> prompted to send the data to MS, please do so!
> 2. Immediately after sending the data, go to "Control
> Panel" | "Administrative tools" | "Event viewer". This
> will launch the event viewer for your system.
> 3. In Event viewer, choose "Application" node of the tree.
> 4. Sort the data by "Date", and scroll to the most recent
> entries.
> 5. Look for entries whose "Type" is "error" and have
> red "X" icons. Double click on them to "open" them.
> 6. One of the last (most recent) red entries should have
> a "bucket number" in the description field.
>
> Thanks,
> Dave
>
> >-----Original Message-----
> >I am running Win XP Pro and MM2 with Sp2. Had the
> >problem B4 Sp2 also. Two issues are the same actually:
> >When I run MM2 and open/import a movie file type and
> >error window pops up saying (in a frame that says Visual
> >C++) "Runtime Error. Abnormal program termination.
> >C:\program location\moviemaker.exe." Then MM2 crashes
> >and drops me back to the desktop.
> >The second issue is the same; if I go to windows explorer
> >and open up the folders to My Videos and dclick on any
> >movie file (MPEG,etc) the exact same window error pops
> >up.
> >This is a SERIOUS problem for me and I need HELP NOW if
> >anyone can offer some. I have the latest drivers and
> >everything otherwise is working fine. Am using an ATI
> >7500 All in One and have for years.
> >
> >THANK YOU THANK YOU if you can help.
> >
> >Bigchunk
> >
> >.
> >
>