Need help with SOnic MyDVD

I have Sonic MyDVD Duluxe 5.0 and now they have corrected a glitch and created 5.22 but u must be a registered member to be able to download it. I keep entering my serial number on the site and filling out the registration form, click submit, it says Registered Successfully, then i go to the Upgrade section type my email address and it says No MyDVD Registration found for this email address. How do i register correctly then?

anonymous
Thu Feb 12 02:37:00 CST 2004

i ahs similar problems and in the end i mailed their
support dept and they sent me a link to the upgrade.


>-----Original Message-----
>I have Sonic MyDVD Duluxe 5.0 and now they have
corrected a glitch and created 5.22 but u must be a
registered member to be able to download it. I keep
entering my serial number on the site and filling out the
registration form, click submit, it says Registered
Successfully, then i go to the Upgrade section type my
email address and it says No MyDVD Registration found for
this email address. How do i register correctly then?
>.
>

Jake
Thu Feb 12 03:03:02 CST 2004

"MikeIt" <anonymous@discussions.microsoft.com> wrote in message
news:96A4E12D-62B2-432B-AFB0-44EAA31CA88C@microsoft.com...
> I have Sonic MyDVD Duluxe 5.0 and now they have corrected a glitch and
created 5.22 but u must be a registered member to be able to download it. I
keep entering my serial number on the site and filling out the registration
form, click submit, it says Registered Successfully, then i go to the
Upgrade section type my email address and it says No MyDVD Registration
found for this email address. How do i register correctly then?

I had the same problem and had to submit my registration about 3 times
before I finally received a confirmation email. One of their tech support
guys *did* tell me it can take up to 24 hours for the registration to be
processed, but mine took about 5 days!

The download code arrived in my inbox within a few seconds, but the download
is 216MB!!!

Jake

Jake
Thu Feb 12 03:14:07 CST 2004

"Jake" <jake@~nospam`.jake.org.uk> wrote in message
news:ObEpGcU8DHA.3648@TK2MSFTNGP11.phx.gbl...

> I had the same problem and had to submit my registration about 3 times
> before I finally received a confirmation email. One of their tech support
> guys *did* tell me it can take up to 24 hours for the registration to be
> processed, but mine took about 5 days!
>
> The download code arrived in my inbox within a few seconds, but the
download
> is 216MB!!!
>
> Jake
>

In addition to that, the download is also currently *very* slow. It stalls
before it gets to 10MB :-(

Jake

zulu
Thu Feb 12 06:17:15 CST 2004


"Jake" <jake@~nospam`.jake.org.uk> wrote in message
news:u1TOTiU8DHA.2168@TK2MSFTNGP12.phx.gbl...
> "Jake" <jake@~nospam`.jake.org.uk> wrote in message
> news:ObEpGcU8DHA.3648@TK2MSFTNGP11.phx.gbl...
>
> > I had the same problem and had to submit my registration about 3 times
> > before I finally received a confirmation email. One of their tech
support
> > guys *did* tell me it can take up to 24 hours for the registration to be
> > processed, but mine took about 5 days!
> >
> > The download code arrived in my inbox within a few seconds, but the
> download
> > is 216MB!!!
> >
> > Jake
> >
>
> In addition to that, the download is also currently *very* slow. It
stalls
> before it gets to 10MB :-(

Ask whether they will send it on a disc for a small fee...

--
¦ zulu ¦

Jake
Thu Feb 12 06:28:02 CST 2004

"zulu" <nothere@ntlworld.com> wrote in message
news:utYZsIW8DHA.2472@TK2MSFTNGP10.phx.gbl...

<snipped>

> > > The download code arrived in my inbox within a few seconds, but the
> > download
> > > is 216MB!!!
> > >
> > > Jake
> > >
> >
> > In addition to that, the download is also currently *very* slow. It
> stalls
> > before it gets to 10MB :-(
>
> Ask whether they will send it on a disc for a small fee...
>
> --
> ¦ zulu ¦
>

Nah - download finally completed at an average speed of 76KBytes/sec (on a
2Mbps ADSL connection). Poor, but I just let it get on with it.

Jake