After many attempts to get Movie Maker to run, I finally moved it to
another name and re-downloaded it. I still get the following problem:

"When I start Movie Maker I get the error message: Windows Movie Maker
has encountered a problem an needs to close.

I have checked all MS references and cannot find a solution. I am using
XP on a machine with plenty of capacity. I seem to be able to access a
few functions despite the fact that the error message continues to display."

Can someone please tell me how to get this program to run properly. I
obviously have disabled something.

Re: Can't get Movie Maker to run by John

John
Fri Mar 21 16:00:00 PDT 2008

RHG wrote:
> After many attempts to get Movie Maker to run, I finally moved it to
> another name and re-downloaded it. I still get the following problem:
>
> "When I start Movie Maker I get the error message: Windows Movie Maker
> has encountered a problem an needs to close.
>
> I have checked all MS references and cannot find a solution. I am
> using XP on a machine with plenty of capacity. I seem to be able to
> access
> a few functions despite the fact that the error message continues to
> display."
> Can someone please tell me how to get this program to run properly. I
> obviously have disabled something.
=========================
Some users have reported problems
after installing IE7. If this applies to your
situation ...uninstalling IE7 may be worth
a try.

(927177) How to uninstall Internet Explorer 7
http://support.microsoft.com/kb/927177/en-us

I've also seen a report that disabling the
ffdshow codec could be the fix. To accomplish
this...open Movie Maker and go to...Tools /
Options / Compatibility tab...Uncheck...
ffdshow / OK.

===
(You can disable ffdshow with this command:
regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"
After running that command, the regular
DivX/XviD codecs will be used instead of ffdshow.
You can enable ffdshow again with this command:
regsvr32.exe "C:\Program Files\ffdshow\ffdshow.ax" )
===

More info:

Movie Maker 2 Crashes and Hangs
http://tinyurl.com/bqgyx

The following info was previously posted by Dean Rowe:

===
QUESTION:
Whenever I open MM2 it has to close. The problem seems to be related to
qedit.dll . This dll is always mentioned in the event viewer. I'm using
XP
SP2, with the embedded MM2.

ANSWER:
There's a component in Direct Show which
caches the information about the effects and
transitions that are registered upon your system.
Unfortunately there's a bug in that component
which causes it to crash if you have a lot
of transitions and effects installed. MovieMaker
calls this routine on startup which is probably
why you're seeing MovieMaker crash.

Fortunately there is a workaround by doing
something like the following.

1. Find an application which has registered
a bunch of effect filters.
2. Rename the directory that the application
is installed into to something else - which will
temporarily cause those effect filters to fail
to load.
3. Start MovieMaker. As less effects are
successfully created, MovieMaker should
hopefully launch.
4. Rename the directory in step 2 back to
it's original name so the original application
still works.
5. Start MovieMaker again. As everything
was successfully cached in step 3 it shouldn't
try to recache things so it should continue to
work..

As an example of an application for step 1,
I've seen people run into this problem with
applications installed from InterVideo. (This
isn't a bug in InterVideo's application - it's a
Microsoft bug it's just that InterVideo applications
can install a bunch of DirectShow filters). In
this case you would go to your "C:\Program
Files\InterVideo" directory and rename "InterVideo"
to something like "TempInterVideo". Then start
MovieMaker. Once it has launched, close it
down and rename "TempInterVideo" back to
"InterVideo".

Good luck
Dean Rowe
This posting is provided "AS IS" with no
warranties, and confers no rights.
===

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk



Re: Can't get Movie Maker to run by RHG

RHG
Fri Mar 21 17:05:22 PDT 2008

John Inzer wrote:
> RHG wrote:
>> After many attempts to get Movie Maker to run, I finally moved it to
>> another name and re-downloaded it. I still get the following problem:
>>
>> "When I start Movie Maker I get the error message: Windows Movie Maker
>> has encountered a problem an needs to close.
>>
>> I have checked all MS references and cannot find a solution. I am
>> using XP on a machine with plenty of capacity. I seem to be able to
>> access
>> a few functions despite the fact that the error message continues to
>> display."
>> Can someone please tell me how to get this program to run properly. I
>> obviously have disabled something.
> =========================
> Some users have reported problems
> after installing IE7. If this applies to your
> situation ...uninstalling IE7 may be worth
> a try.
>
> (927177) How to uninstall Internet Explorer 7
> http://support.microsoft.com/kb/927177/en-us
>
> I've also seen a report that disabling the
> ffdshow codec could be the fix. To accomplish
> this...open Movie Maker and go to...Tools /
> Options / Compatibility tab...Uncheck...
> ffdshow / OK.
>
> ===
> (You can disable ffdshow with this command:
> regsvr32.exe /u "C:\Program Files\ffdshow\ffdshow.ax"
> After running that command, the regular
> DivX/XviD codecs will be used instead of ffdshow.
> You can enable ffdshow again with this command:
> regsvr32.exe "C:\Program Files\ffdshow\ffdshow.ax" )
> ===
>
> More info:
>
> Movie Maker 2 Crashes and Hangs
> http://tinyurl.com/bqgyx
>
> The following info was previously posted by Dean Rowe:
>
> ===
> QUESTION:
> Whenever I open MM2 it has to close. The problem seems to be related to
> qedit.dll . This dll is always mentioned in the event viewer. I'm using
> XP
> SP2, with the embedded MM2.
>
> ANSWER:
> There's a component in Direct Show which
> caches the information about the effects and
> transitions that are registered upon your system.
> Unfortunately there's a bug in that component
> which causes it to crash if you have a lot
> of transitions and effects installed. MovieMaker
> calls this routine on startup which is probably
> why you're seeing MovieMaker crash.
>
> Fortunately there is a workaround by doing
> something like the following.
>
> 1. Find an application which has registered
> a bunch of effect filters.
> 2. Rename the directory that the application
> is installed into to something else - which will
> temporarily cause those effect filters to fail
> to load.
> 3. Start MovieMaker. As less effects are
> successfully created, MovieMaker should
> hopefully launch.
> 4. Rename the directory in step 2 back to
> it's original name so the original application
> still works.
> 5. Start MovieMaker again. As everything
> was successfully cached in step 3 it shouldn't
> try to recache things so it should continue to
> work..
>
> As an example of an application for step 1,
> I've seen people run into this problem with
> applications installed from InterVideo. (This
> isn't a bug in InterVideo's application - it's a
> Microsoft bug it's just that InterVideo applications
> can install a bunch of DirectShow filters). In
> this case you would go to your "C:\Program
> Files\InterVideo" directory and rename "InterVideo"
> to something like "TempInterVideo". Then start
> MovieMaker. Once it has launched, close it
> down and rename "TempInterVideo" back to
> "InterVideo".
>
> Good luck
> Dean Rowe
> This posting is provided "AS IS" with no
> warranties, and confers no rights.
> ===
>
Many thanks. I've been fighting this for days. The first solution worked!

Re: Can't get Movie Maker to run by John

John
Fri Mar 21 21:33:34 PDT 2008

RHG wrote:
> Many thanks. I've been fighting this for days. The first solution
> worked!
=====================
You're welcome.

Thanks for the update.

--

John Inzer
Digital Media MVP

Notice
This is not tech support
I am a volunteer

Solutions that work for
me may not work for you

Proceed at your own risk



RE: Can't get Movie Maker to run by jessica

jessica
Sun Mar 23 23:30:01 PDT 2008

bum head

"RHG" wrote:

> After many attempts to get Movie Maker to run, I finally moved it to
> another name and re-downloaded it. I still get the following problem:
>
> "When I start Movie Maker I get the error message: Windows Movie Maker
> has encountered a problem an needs to close.
>
> I have checked all MS references and cannot find a solution. I am using
> XP on a machine with plenty of capacity. I seem to be able to access a
> few functions despite the fact that the error message continues to display."
>
> Can someone please tell me how to get this program to run properly. I
> obviously have disabled something.
>