wmp won't recognize sony mp3 player that included version 11 wmp

I have checked my usb ports and they are working. When I connect my mp3, the
window comes up and asks if I want to use wmp. I say yes. My mp3 came with
a CD with napster promotional, mp3 operating guide and wmp version 11. I
have all my music transferred, ( I was very happily using musicmatch
previously) and created a playlist that I have dragged to the sync box.
However, the start sync button and connect to device buttons are inactive.
When I click sync at the top, it only gives me 3 options: refresh devices
(which I have done and it says it's completed), more options which lists my
CD drive, display and speakers, and help with sync which has not been useful.
My mp3 player is a Sony NWZ S616F and has the wmp monogram that says 'plays
for sure'. PLEASE HELP ME!

zachd
Sat Jul 05 17:01:42 PDT 2008


Is the device visible to anything on your system?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"redeemedgirl" <redeemedgirl@discussions.microsoft.com> wrote in message
news:C83BEBB0-CCA3-463A-8157-F975F68983C5@microsoft.com...
>I have checked my usb ports and they are working. When I connect my mp3,
>the
> window comes up and asks if I want to use wmp. I say yes. My mp3 came
> with
> a CD with napster promotional, mp3 operating guide and wmp version 11. I
> have all my music transferred, ( I was very happily using musicmatch
> previously) and created a playlist that I have dragged to the sync box.
> However, the start sync button and connect to device buttons are inactive.
> When I click sync at the top, it only gives me 3 options: refresh devices
> (which I have done and it says it's completed), more options which lists
> my
> CD drive, display and speakers, and help with sync which has not been
> useful.
> My mp3 player is a Sony NWZ S616F and has the wmp monogram that says
> 'plays
> for sure'. PLEASE HELP ME!

fancytsr
Thu Jul 17 06:32:04 PDT 2008

I have the same problem, but I found my mp3 player in as a mass media device.
I can't figure out how to get it to pull up in at least a temporary drive so
I can download to it.

"redeemedgirl" wrote:

> I have checked my usb ports and they are working. When I connect my mp3, the
> window comes up and asks if I want to use wmp. I say yes. My mp3 came with
> a CD with napster promotional, mp3 operating guide and wmp version 11. I
> have all my music transferred, ( I was very happily using musicmatch
> previously) and created a playlist that I have dragged to the sync box.
> However, the start sync button and connect to device buttons are inactive.
> When I click sync at the top, it only gives me 3 options: refresh devices
> (which I have done and it says it's completed), more options which lists my
> CD drive, display and speakers, and help with sync which has not been useful.
> My mp3 player is a Sony NWZ S616F and has the wmp monogram that says 'plays
> for sure'. PLEASE HELP ME!