I need to do a firmware upgrade on my Creative Zen MP3 player but
cannot do so until I downgrade to WMP 10. Unfortunately XP SP2 will
not rollback the player for me. I have followed the instructions on
the Microsoft website but when I go into Add/Remove Programs and try
to rollback, the operation tells me that it succeeded. I restart and
WMP11 is still installed so of course I can't remove the other
programs to required to do the Firmware upgrade. Any ideas how to get
around this problem?

Re: Unable to Rollback to WMP 10 by zachd

zachd
Tue Apr 22 18:09:25 PDT 2008


When had you installed the player? What are the results of the player's
Help:About:Technical Support Information menu tool?

What are the last 50 lines of c:\windows\wmsetup.log ?

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
<chazdg25@yahoo.com> wrote in message
news:101eae03-b0f0-412c-b1fd-3adea984954d@u3g2000hsc.googlegroups.com...
>I need to do a firmware upgrade on my Creative Zen MP3 player but
> cannot do so until I downgrade to WMP 10. Unfortunately XP SP2 will
> not rollback the player for me. I have followed the instructions on
> the Microsoft website but when I go into Add/Remove Programs and try
> to rollback, the operation tells me that it succeeded. I restart and
> WMP11 is still installed so of course I can't remove the other
> programs to required to do the Firmware upgrade. Any ideas how to get
> around this problem?