ClareS
Sat Jul 05 01:05:01 PDT 2008
Thanks Neil for the useful link to sample files - ok so this gets stranger.
I can play both the .wma and the .wmv samples no problem at all.
But I still get the same error when trying to play the .wma file downloaded
from Walmart?
Any ideas?
"Neil Smith [MVP Digital Media]" wrote:
> This page
http://support.microsoft.com/kb/316992 has a range of file
> samples for testing - scroll down to the WMV part and download the
> video file (or just click the link), then try to play that back in
> media player.
>
> HTH
> Cheers - Neil
>
> On Mon, 5 May 2008 02:09:02 -0700, Clare S
> <ClareS@discussions.microsoft.com> wrote:
>
> >Hi
> >I don't have any .wmv files to try. (is there a site I can download one for
> >free to try?)
> >
> >I have just one .wma file I am trying - downloaded from Walmart - didn't
> >download any more when I found out I couldn't listen to this one!
> >
> >But - I am sure there is nothing wrong with the actual downloaded file as I
> >have the same file on a laptop (which I downloaded onto this PC and then
> >emailed and picked it up on the laptop so it is exactly the same file and not
> >a different download or anything) and it plays on there with no problem at
> >all.
> >
> >"zachd [MSFT]" wrote:
> >
> >>
> >> That all looks pretty good.
> >>
> >> So you cannot play *any* WMA files on this system? Do WMV files work?
> >>
> >> --
> >> Speaking for myself only.
> >> See
http://zachd.com/pss/pss.html for some helpful WMP info.
> >> This posting is provided "AS IS" with no warranties, and confers no rights.
> >> --
> >> "Clare S" <ClareS@discussions.microsoft.com> wrote in message
> >> news:D10E6EBD-B97B-4AB0-AE2B-3B7CC7EE6B97@microsoft.com...
> >> > Here are the results of WMP's Help About Tech support info menu -
> >> >
> >> > Windows Media Player
> >> > Version 11.0.5721.5230
> >> > Operating System
> >> > Version: 5.1.2600 System Locale: en-us
> >> > Service Pack: 2.0 User Locale: en-gb
> >> > Build Lab: 2600.xpsp_sp2_gdr.070227-2254 Geo ID: United Kingdom
> >> > Type: Workstation DRM Version:
> >> > Architecture: x86 Indiv Version:
> >> > Processors: 2
> >> >
> >> > Media Player Binaries
> >> > Name Version Name Version Name Version
> >> > wmp.dll 11.0.5721.5230 wmpband.dll 11.0.5721.5145 wmpcore.dll 9.0.0.3250
> >> > wmplayer.exe 11.0.5721.5145 mpvis.dll 11.0.5721.5145 wmpui.dll 9.0.0.3250
> >> > wmploc.dll 11.0.5721.5145 wmpdxm.dll 11.0.5721.5145 wmpcd.dll 9.0.0.3250
> >> > wmpps.dll 11.0.5721.5145 wmpasf.dll 11.0.5721.5145 wmvcore.dll
> >> > 11.0.5721.5145
> >> > wmpeffects.dll 11.0.5721.5145 wmpshell.dll 11.0.5721.5145
> >> > wmlaunch.exe 11.0.5721.5145 migrate.exe 9.0.0.3250
> >> >
> >> > Other Binaries
> >> > Name Version Name Version Name Version
> >> > msnetobj.dll 11.0.5721.5145 rtutils.dll 5.1.2600.2180 SXS.DLL
> >> > 5.1.2600.3019
> >> > msxml3.dll 8.90.1101.0 TAPI32.dll 5.1.2600.2180 jscript.dll 5.7.0.5730
> >> > MSOXMLMF.DLL 12.0.4518.1014 NETAPI32.dll 5.1.2600.2976 COMRes.dll
> >> > 2001.12.4414.258
> >> > WMDMPS.dll 11.0.5721.5145 rasman.dll 5.1.2600.2180 CLBCATQ.DLL
> >> > 2001.12.4414.308
> >> > cewmdm.dll 11.0.5721.5145 RASAPI32.dll 5.1.2600.2180 gdiplus.dll
> >> > 5.1.3102.2180
> >> > DNSAPI.dll 5.1.2600.3316 iphlpapi.dll 5.1.2600.2912 msctfime.ime
> >> > 5.1.2600.2180
> >> > rasadhlp.dll 5.1.2600.2938 SSDPAPI.dll 5.1.2600.2180 xpsp2res.dll
> >> > 5.1.2600.2180
> >> > wshtcpip.dll 5.1.2600.2180 WINHTTP.dll 5.1.2600.2180 MSCTF.dll
> >> > 5.1.2600.2180
> >> > hnetcfg.dll 5.1.2600.2180 upnphost.dll 5.1.2600.3077 dbghelp.dll
> >> > 5.1.2600.2180
> >> > mswsock.dll 5.1.2600.2180 DCIMAN32.dll 5.1.2600.2180 SHELL32.dll
> >> > 6.0.2900.3241
> >> > MsPMSP.dll 11.0.5721.5145 ddraw.dll 5.3.2600.2180 WINMM.dll 5.1.2600.2180
> >> > psmsong.8.1.0178.00.dll 8.1.178.0 wmerror.dll 11.0.5721.5145 MSVFW32.dll
> >> > 5.1.2600.2180
> >> > MSWMDM.dll 11.0.5721.5145 IMAGEHLP.dll 5.1.2600.2180 VERSION.dll
> >> > 5.1.2600.2180
> >> > ATL80.DLL 8.0.50727.42 MSASN1.dll 5.1.2600.2180 OLEAUT32.dll 5.1.2600.3266
> >> > GrooveNew.DLL 12.0.4518.1014 CRYPT32.dll 5.131.2600.2180 SHLWAPI.dll
> >> > 6.0.2900.3199
> >> > GrooveUtil.DLL 12.0.4518.1014 WINTRUST.dll 5.131.2600.2180 COMCTL32.dll
> >> > 6.0.2900.2180
> >> > GRA8E1~1.DLL 12.0.4518.1014 drmv2clt.dll 11.0.5721.5145 ole32.dll
> >> > 5.1.2600.2726
> >> > shellexecutehook.dll 7.5.1.36 mlang.dll 6.0.2900.2180 uxtheme.dll
> >> > 6.0.2900.2180
> >> > MSVCP80.dll 8.0.50727.1433 WMASF.DLL 11.0.5721.5238 msvcrt.dll
> >> > 7.0.2600.2180
> >> > MSVCR80.dll 8.0.50727.1433 WS2HELP.dll 5.1.2600.2180 USP10.dll
> >> > 1.420.2600.2180
> >> > MpShHook.dll 1.1.1593.0 WS2_32.dll 5.1.2600.2180 LPK.DLL 5.1.2600.2180
> >> > PSAPI.DLL 5.1.2600.2180 MFPlat.DLL 11.0.5721.5145 IMM32.DLL 5.1.2600.2180
> >> > ieframe.dll 7.0.6000.16640 SAMLIB.dll 5.1.2600.2180 GDI32.dll
> >> > 5.1.2600.3316
> >> > appHelp.dll 5.1.2600.2180 WLDAP32.dll 5.1.2600.2180 USER32.dll
> >> > 5.1.2600.3099
> >> > HLINK.DLL 5.2.3790.2748 NTMARTA.DLL 5.1.2600.2180 Secur32.dll
> >> > 5.1.2600.2180
> >> > urlmon.dll 7.0.6000.16640 SETUPAPI.dll 5.1.2600.2180 RPCRT4.dll
> >> > 5.1.2600.3173
> >> > sensapi.dll 5.1.2600.2180 MSIMG32.dll 5.1.2600.2180 ADVAPI32.dll
> >> > 5.1.2600.2180
> >> > rsaenh.dll 5.1.2600.2161 iertutil.dll 7.0.6000.16640 kernel32.dll
> >> > 5.1.2600.3119
> >> > msv1_0.dll 5.1.2600.2180 Normaliz.dll 6.0.5441.0 ntdll.dll 5.1.2600.2180
> >> > USERENV.dll 5.1.2600.2180 WININET.dll 7.0.6000.16640
> >> >
> >> > Audio Codecs
> >> > Type Name Format Binary Version
> >> > ACM Microsoft IMA ADPCM CODEC 0011 imaadp32.acm 5.1.2600.2180
> >> > ACM Microsoft ADPCM CODEC 0002 msadp32.acm 5.1.2600.2180
> >> > ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007 msg711.acm 5.1.2600.0
> >> > ACM Microsoft GSM 6.10 Audio CODEC 0031 msgsm32.acm 5.1.2600.0
> >> > ACM DSP Group TrueSpeech(TM) Software CODEC 0022 tssoft32.acm 1.1.1.5
> >> > ACM Microsoft G.723.1 CODEC 0042 msg723.acm 4.4.0.3400
> >> > ACM Windows Media Audio 0161 msaud32.acm 8.0.0.4487
> >> > ACM Sipro Lab Telecom ACELP.net audio codec 0130 sl_anet.acm 3.2.0.0
> >> > ACM Fraunhofer IIS MPEG Layer-3 Codec (advanced) 0055 l3codeca.acm
> >> > 1.9.0.305
> >> > ACM Indeo® audio software 0402 iac25_32.ax 2.0.5.53
> >> > ACM Messenger Audio Codec 028E sirenacm.dll 8.1.178.0
> >> > ACM Microsoft PCM Converter 0001
> >> > DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 wmadmod.dll 11.0.5721.5145
> >> > DMO WMAPro over S/PDIF DMO 0162 wmadmod.dll 11.0.5721.5145
> >> > DMO WMA Voice Decoder DMO 000A, 000B wmspdmod.dll 11.0.5721.5145
> >> >
> >> > Video Codecs
> >> > Type Name Format Binary Version
> >> > ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12
> >> > ICM Intel 4:2:0 Video V2.50 I420 msh263.drv 5.1.2600.2180
> >> > ICM Intel Indeo(R) Video R3.2 IV32 ir32_32.dll 3.24.15.3
> >> > ICM Intel IYUV codec IYUV iyuv_32.dll 5.1.2600.2180
> >> > ICM Microsoft RLE MRLE msrle32.dll 5.1.2600.2180
> >> > ICM Microsoft Video 1 MSVC msvidc32.dll 5.1.2600.0
> >> > ICM Microsoft YUV UYVY msyuv.dll 5.3.2600.2180
> >> > ICM Toshiba YUV Codec Y411 tsbyuv.dll 5.1.2600.0
> >> > ICM Microsoft YUV UYVY msyuv.dll 5.3.2600.2180
> >> > ICM Microsoft H.263 Video Codec M263 msh263.drv 5.1.2600.2180
> >> > ICM Microsoft H.261 Video Codec M261 msh261.drv 5.1.2600.2180
> >> > ICM Intel Indeo® Video 4.5 IV41 ir41_32.ax 4.51.16.3
> >> > ICM Indeo® video 5.10 IV50 ir50_32.dll 5.2562.15.55
> >> > ICM DivX® 6.5.1 Codec (2 Logical CPUs) divx DivX.dll 6.5.0.53
> >> > ICM DivX® 6.5.1 YV12 Decoder yv12 DivX.dll 6.5.0.53
> >> > DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 MP4SDECD.dll 11.0.5721.5145
> >> > DMO WMV Screen decoder DMO MSS1, MSS2 WMVSDECD.dll 11.0.5721.5145
> >> > DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVR, WMVP, WVP2
> >> > WMVDECOD.dll 11.0.5721.5145
> >> > DMO Mpeg43 Decoder DMO mp43, MP43 MP43DECD.dll 11.0.5721.5145
> >> > DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 MPG4DECD.dll 11.0.5721.5145
> >> >
> >> > MPEG/DVD Filters
> >> > Type Name Binary Version
> >> > video CyberLink Video/SP Decoder CLVSD.ax 5.0.0.1704
> >> > video Sonic MPEG Video Decoder SonicMPEGVideo.DLL 2.5.4.1045
> >> > audio CyberLink Audio Decoder CLAud.ax 5.0.0.1905
> >> > audio Sonic MPEG Audio Decoder SonicMPEGAudio.DLL 2.5.4.1406
> >> >
> >> > Plug-ins
> >> > Type Name Binary Version
> >> > Now Playing SonicSelector Now Playing Plugin
> >> > Background SonicSelector Queue List Manager
> >> > Background Windows Live Messenger Music Plugin psmsong.8.1.0178.00.dll
> >> > 8.1.178.0
> >> >
> >> > Services
> >> > Name Key Binary Version
> >> > eMusic emusic
> >> > FaroLatino.com :. Free Music Downloads .: FaroLatino_EN
> >> > Media Guide MediaGuide
> >> > MSN Music UK MSN_Music_UK
> >> > Packard Bell Music Station Packard_Bell_Music_Station_Uk
> >> > PayPlay.FM Music Downloads PayPlay.FM
> >> > Tiscali.Music UK Tiscali_UK
> >> > VidZone VidZone
> >> >
> >> > Content Partner
> >> > None Found
> >> >
> >> > I am not sure what a WMA codec is? BUt I have tried uninstalling WMP and
> >> > reinstalling to see if that helped, but I'm afraid it didn't.
> >> >
> >> > Any help you can give me is really appreciated.
> >> > Clare
> >> >
> >> >
> >> > "zachd [MSFT]" wrote:
> >> >
> >> >>
> >> >> What are the results of WMP's Help:About:technical support information
> >> >> menu
> >> >> tool?
> >> >>
> >> >> That's "Error: Invalid Argument", which loosely implies that your WMA
> >> >> codec
> >> >> isn't installed properly...
> >> >>
> >> >> --
> >> >> Speaking for myself only.
> >> >> See
http://zachd.com/pss/pss.html for some helpful WMP info.
> >> >> This posting is provided "AS IS" with no warranties, and confers no
> >> >> rights.
> >> >> --
> >> >> "Clare S" <ClareS@discussions.microsoft.com> wrote in message
> >> >> news:F8CD2A80-5EAC-484F-84E0-17F7AB6ED6AE@microsoft.com...
> >> >> > Help I've run out of ideas???
> >> >> > Just downloaded some music but get - 'Windows Media Player encountered
> >> >> > a
> >> >> > problem while playing the file. For additional assistance, click Web
> >> >> > Help'.
> >> >> > when I look at online help C00D11B1 error also given 80070057 under
> >> >> > technical.
> >> >> >
> >> >> > Online help suggests -
> >> >> > Update Audio device drivers - done
> >> >> > Check status of Audio device - done is fine
> >> >> > Gives other advice on MP3 files but I am trying to play a .wma file
> >> >> >
> >> >> > Next thing checked the forums
> >> >> > Had quick time installed - other posts indicate uninstalling this
> >> >> > helps -
> >> >> > done
> >> >> >
> >> >> > Other attempts to fix the problem...
> >> >> > Uninstalled and reinstalled audio device driver
> >> >> > Uninstalled and reinstalled Windows Media Player
> >> >> > Checked copyright checkbox in Media Player - not checked
> >> >> >
> >> >> > Other info...
> >> >> > Can play .mp3 files no problem using Windows Media Player
> >> >> > Can't burn CD's get same error message
> >> >> > Using Windows XP home edition
> >> >> > Audio card is VIA High Definition Audio driver date 23/4/07 version
> >> >> > 6.0.1.1230
> >> >> >
> >> >> > Clare
> >> >>
> >>
> ------------------------------------------------
> Digital Media MVP : 2004-2008
>
http://mvp.support.microsoft.com/mvpfaqs
>