Joe
Fri May 30 13:20:01 PDT 2008
Is there anyone else with an idea?
--
Thank you for your help,
Joe
"Joe" wrote:
> zachd(MSFT),
> Thank you for your information. I looked at the support page but it said
> that I would have to pay $59.00 for a e-mail consoltation. I am retired and
> that kind of money is hard to come by. I have tried to uninstall WMP11 but
> all it wants to do is down grade to another WMP of which I don't have. I
> don't want to wipe my harddisk and "start over" just to be able to use the
> DRM in WMP11. I guess I will just not have it work and not watch "Instant
> Movies" on Netflix.
> --
> Thank you for your help,
> Joe
>
>
> "zachd [MSFT]" wrote:
>
> >
> > If that KB does not fix you up, nor my minor additions at:
> >
http://zachd.com/pss/pss.html#indiv
> > , then at that point you are as you have noticed in a broken state and would
> > likely want to contact actual product support.
> >
> > --
> > Speaking for myself only.
> > See
http://zachd.com/pss/pss.html for some helpful WMP info.
> > This posting is provided "AS IS" with no warranties, and confers no rights.
> > --
> > "Joe" <Joe@discussions.microsoft.com> wrote in message
> > news:0B15ADAD-D8DB-410C-AF62-3F2C16EB0887@microsoft.com...
> > > Thank you for your reply. I have been to this site before. The "Upgrade"
> > > button is grayed out. Nothing seems to work to get my DRM back up and
> > > running.
> > > Again, thank you for you input.
> > > --
> > > Thank you for your help,
> > > Joe
> > >
> > >
> > > "zachd [MSFT]" wrote:
> > >
> > >>
> > >> It sounds like your DRM store is broken and needs to be reset-
> > >>
http://support.microsoft.com/kb/891664/en-us
> > >> may help fix you up.
> > >>
> > >> --
> > >> Speaking for myself only.
> > >> See
http://zachd.com/pss/pss.html for some helpful WMP info.
> > >> This posting is provided "AS IS" with no warranties, and confers no
> > >> rights.
> > >> --
> > >> "Joe" <Joe@discussions.microsoft.com> wrote in message
> > >> news:68A7C3D3-1B2D-4D2C-836B-D987914DFDB7@microsoft.com...
> > >> >I am using Windows XP SP2 with WMP 11. I have tried every thing I, and
> > >> > others, to get my WMP to work. It seems that the DRM is not right. When
> > >> > I
> > >> > look at the technical Support info it shows no DRM. I have reinstalled
> > >> > WMP11
> > >> > a dozen times but nothing works. I can remove it because it will only
> > >> > revert
> > >> > back to an earlyer version which I don't have. I have gone this this
> > >> > site:
> > >> >
http://drmlicense.one.microsoft.com/Indivsite/en/indivit.asp several
> > >> > times
> > >> > but the button is always grayed out. I have read a lot of the postings
> > >> > here
> > >> > but none seem to answer my question. How do I get WMP 11 to have DRM.
> > >> > Please help.
> > >> > --
> > >> > Thank you for your help,
> > >> > Joe
> > >>
> > >>
> > >>
> >
> >
> >