Doug
Tue Mar 25 09:55:30 PDT 2008
<aaronep@pacbell.net> wrote in message
news:890b3574-9651-4f10-874c-9b782c23badb@s13g2000prd.googlegroups.com...
| Problem Solved. Can now access files and movie recordings exiting on
| one computer on two of my other computers.
| lt was NOT easy. I fumbled around on my own for four hours without
| success before throwing in the towel & phoning Hewlett Packard. As
| this was designated by them as a software issue and not a hardware
| issue, even though the main computer was still under warranty, they
| charged $59. for curing the problem. It was not easy for them, I
| spent approx. 4 hours with them on the phone. The first tech admitted
| he was stymied, and had a second tech phone me within 45 minutes.
| The second tech had trouble taken control of my computer from his
| station, but eventually was successful.
| The second tech also spent approx 4 hours. I believe there was more
| than one cause to the problem, but the main cause was that although I
| disconnected Windows XP Firewall on all 3 computers, firewalls from
| previously used anti virus suites such as Norton, Systemsuite, etc.
| still remained. After I removed these old firewalls, he was able to
| rapidly make files on each of the three computers shareable and they
| appeared in MY NETWORK PLACES which is reachable by first pressing the
| start button.
|
| The moral of this story, so others may avoid this grief, is to always
| first disengage FIREWALLS, when setting up shareable files. After
| they were set up, I immediately re instated Windows XP Firewall.
|
| Thank's again Doug, for replying so quickly. Best, Aaron
|
|
Glad you got it worked out. Too bad you had to pay.
Second item on the "Installing and sharing Windows networks" from the site I
referenced;
It is Important to Disable Software Firewalls, Virus programs, Anti Trojan,
or any other program that intercepts Internet traffic while Configuring, or
Problem Solving your Network Settings.
http://www.ezlan.net/Installing.html
Ah well, hind site eh? :-)
D