multimedia audio controller

I have a Gateway GM4019E. I have lost all sound, my error states " driver
not installed code 28. When I open Media Center and try to watch TV, I get
the following message.... Application Failure critical media center process
failed. I have opened under the control panel, sounds etc and it shows no
audio devise installed. I am running Windows XP. I do not have the
diskettes that were received when I purchased my computer. Can you please
tell me how I can restore the sound?

Sound
Wed Jul 23 21:09:41 PDT 2008

Just added a Xfi sound card with digital audio connection. I had been using
onboard analog......i get audio from TV, raido, AVIs but not mp3 or
wma..........any suggestions?

MCE 2005

Thanks

Sound
Thu Jul 24 04:30:33 PDT 2008

checked the file types ........ they're all selected........ still no audio
on mp3 or wma..... any other suggestions?

Thanks


"CSM1" <nomoremail@nomail.com> wrote in message
news:K0Zhk.17148$jI5.9736@flpi148.ffdc.sbc.com...
> "Sound Doctor" <brent@sounddoctor.com> wrote in message
> news:eEy1aMU7IHA.2332@TK2MSFTNGP03.phx.gbl...
>> Just added a Xfi sound card with digital audio connection. I had been
>> using
>> onboard analog......i get audio from TV, raido, AVIs but not mp3 or
>> wma..........any suggestions?
>>
>> MCE 2005
>>
>> Thanks
>>
>
> If you have sound on everything else, try enabling the MP3 and WMA file
> types in Windows Media Player.
>
> You may have to show the Classic Menus.
>
> Show or hide the Classic Menus in Windows Media Player
> The Classic Menus (previously known as the menu bar) provide you access to
> most of the Player functions. They are hidden by default.
>
> Although many of the functions in the Classic Menus also appear in the
> drop-down menus below the Now Playing, Library, Rip, Burn, and Sync tabs,
> you might want to show the Classic Menus to access the less frequently
> used commands that only appear on the File, View, Play, Tools, and Help
> menus.
>
> To show the Classic Menus
> a.. Do one of the following:
>
> a.. Right-click an empty area of the taskbar (such as the area to the
> left of the Now Playing tab) or an empty area to the left or right of the
> playback controls, and then click Show Classic Menus.
>
> b.. Press CTRL+M.
>
> To hide the Classic Menus
> a.. Do one of the following:
>
> a.. Click the View menu, and then click Classic Menus.
>
> b.. Press CTRL+M.
>
>
>
> Enable the file types.
> Tools < Options, File type tab.
>
> --
> CSM1
> http://www.carlmcmillan.com
> --
>
>
>

CSM1
Thu Jul 24 14:06:36 PDT 2008

The only other idea I have is to hunt around in the audio configuration in
your sound card settings.

I don't have any idea why only MP3 and WMA files would be affected.

Both types of files are Pulse-code modulation files.
http://en.wikipedia.org/wiki/PCM

If you have Digital only output selected for SPDIF out, that would explain
your condition.
You should select both Digital and Analog output from SPDIF.

Digital only is AC3 (Dolby Digital) encoding. PCM is not AC3 output.

--
CSM1
http://www.carlmcmillan.com
--
"Sound Doctor" <brent@sounddoctor.com> wrote in message
news:O3FcxCY7IHA.616@TK2MSFTNGP02.phx.gbl...
> checked the file types ........ they're all selected........ still no
> audio on mp3 or wma..... any other suggestions?
>
> Thanks
>
>
> "CSM1" <nomoremail@nomail.com> wrote in message
> news:K0Zhk.17148$jI5.9736@flpi148.ffdc.sbc.com...
>> "Sound Doctor" <brent@sounddoctor.com> wrote in message
>> news:eEy1aMU7IHA.2332@TK2MSFTNGP03.phx.gbl...
>>> Just added a Xfi sound card with digital audio connection. I had been
>>> using
>>> onboard analog......i get audio from TV, raido, AVIs but not mp3 or
>>> wma..........any suggestions?
>>>
>>> MCE 2005
>>>
>>> Thanks
>>>
>>
>> If you have sound on everything else, try enabling the MP3 and WMA file
>> types in Windows Media Player.
>>
>> You may have to show the Classic Menus.
>>
>> Show or hide the Classic Menus in Windows Media Player
>> The Classic Menus (previously known as the menu bar) provide you access
>> to most of the Player functions. They are hidden by default.
>>
>> Although many of the functions in the Classic Menus also appear in the
>> drop-down menus below the Now Playing, Library, Rip, Burn, and Sync tabs,
>> you might want to show the Classic Menus to access the less frequently
>> used commands that only appear on the File, View, Play, Tools, and Help
>> menus.
>>
>> To show the Classic Menus
>> a.. Do one of the following:
>>
>> a.. Right-click an empty area of the taskbar (such as the area to the
>> left of the Now Playing tab) or an empty area to the left or right of the
>> playback controls, and then click Show Classic Menus.
>>
>> b.. Press CTRL+M.
>>
>> To hide the Classic Menus
>> a.. Do one of the following:
>>
>> a.. Click the View menu, and then click Classic Menus.
>>
>> b.. Press CTRL+M.
>>
>>
>>
>> Enable the file types.
>> Tools < Options, File type tab.
>>
>> --
>> CSM1
>> http://www.carlmcmillan.com
>> --
>>
>>
>>
>

Dana
Thu Jul 24 21:11:53 PDT 2008

Your best bet is to visit the Gateway web site and see if they still have
drivers for that PC. If yes, then you should install the audio driver and
then you'll be fine. If not, then you'll need to buy an audio board (fairly
cheap these days).

Dana Cline - Media Center MVP

"Otter" <Otter@discussions.microsoft.com> wrote in message
news:F6EA1F1B-220A-4026-AAEF-E6D74A283498@microsoft.com...
>I have a Gateway GM4019E. I have lost all sound, my error states " driver
> not installed code 28. When I open Media Center and try to watch TV, I
> get
> the following message.... Application Failure critical media center
> process
> failed. I have opened under the control panel, sounds etc and it shows no
> audio devise installed. I am running Windows XP. I do not have the
> diskettes that were received when I purchased my computer. Can you please
> tell me how I can restore the sound?