Barb
Sat Jul 26 02:13:08 PDT 2008
You'd probably get more assistance in a newsgroup for hardware or a
general group as this newsgroup is dedicated to Media Center. You
don't supply info on what version of Windows, whether a network
printer, local printer, workgroup, domain, etc. But your best bet is
probably escalating to the next level at HP.
On Fri, 25 Jul 2008 22:24:00 -0700, Ssmith
<Ssmith@discussions.microsoft.com> wrote:
>I have been told by tech support for HP to contact Msoft and inquire about
>this problem:
>"Not giving specified environments to install any software". I''m trying to
>install a replacement all-in-one after the first one crashed. 3 hours on the
>phone with Tech Support with remote access for uninstalling the whole printer
>file by file, then reinstalling it with the error quoted above.
>I became frustrated waiting for phone support so here I am.
>Any ideas out there? thanks so much
--
Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
http://digitalmediaphile.wordpress.com