hamaneggs
Tue Apr 15 13:49:01 PDT 2008
I have copies of the onecare results if you want them
"hamaneggs" wrote:
> okay here are the error messages i found:
>
> These were in Application
>
>
>
> Event Type: Error
> Event Source: Application Hang
> Event Category: None
> Event ID: 1001
> Date: 4/13/2008
> Time: 1:24:48 AM
> User: N/A
> Computer: HAMANEGGS
> Description:
> Fault bucket 686628912.
>
> For more information, see Help and Support Center at
>
http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 42 75 63 6b 65 74 3a 20 Bucket:
> 0008: 36 38 36 36 32 38 39 31 68662891
> 0010: 32 0d 0a
>
> 2..
> Event Type: Error
> Event Source: Application Hang
> Event Category: (101)
> Event ID: 1002
> Date: 4/13/2008
> Time: 1:24:44 AM
> User: N/A
> Computer: HAMANEGGS
> Description:
> Hanging application iexplore.exe, version 7.0.6000.16640, hang module
> hungapp, version 0.0.0.0, hang address 0x00000000.
>
> For more information, see Help and Support Center at
>
http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> 0010: 20 20 69 65 78 70 6c 6f iexplo
> 0018: 72 65 2e 65 78 65 20 37 re.exe 7
> 0020: 2e 30 2e 36 30 30 30 2e .0.6000.
> 0028: 31 36 36 34 30 20 69 6e 16640 in
> 0030: 20 68 75 6e 67 61 70 70 hungapp
> 0038: 20 30 2e 30 2e 30 2e 30 0.0.0.0
> 0040: 20 61 74 20 6f 66 66 73 at offs
> 0048: 65 74 20 30 30 30 30 30 et 00000
> 0050: 30 30 30 000
>
>
>
>
> none in security
>
> these were in System....the DCOM error is in there quite a few times
>
>
> Event Type: Error
> Event Source: DCOM
> Event Category: None
> Event ID: 10010
> Date: 4/15/2008
> Time: 12:23:06 PM
> User: NT AUTHORITY\SYSTEM
> Computer: HAMANEGGS
> Description:
> The server {C7E39D60-7A9F-42BF-ABB1-03DC0FA4F493} did not register with DCOM
> within the required timeout.
>
> For more information, see Help and Support Center at
>
http://go.microsoft.com/fwlink/events.asp.
>
>
>
> Event Type: Error
> Event Source: BROWSER
> Event Category: None
> Event ID: 8032
> Date: 4/13/2008
> Time: 12:35:42 PM
> User: N/A
> Computer: HAMANEGGS
> Description:
> The browser service has failed to retrieve the backup list too many times on
> transport \Device\NetBT_Tcpip_{216CA14B-D507-42D6-853B-23799C309515}. The
> backup browser is stopping.
>
> For more information, see Help and Support Center at
>
http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 40 00 00 00 @...
>
>
>
> Event Type: Error
> Event Source: W32Time
> Event Category: None
> Event ID: 29
> Date: 4/10/2008
> Time: 3:49:35 PM
> User: N/A
> Computer: HAMANEGGS
> Description:
> The time provider NtpClient is configured to acquire time from one or more
> time sources, however none of the sources are currently accessible. No
> attempt to contact a source will be made for 14 minutes. NtpClient has no
> source of accurate time.
>
> For more information, see Help and Support Center at
>
http://go.microsoft.com/fwlink/events.asp.
>
> Event Type: Error
> Event Source: MRxSmb
> Event Category: None
> Event ID: 8003
> Date: 4/10/2008
> Time: 8:14:01 AM
> User: N/A
> Computer: HAMANEGGS
> Description:
> The master browser has received a server announcement from the computer
> JIMTHEBULL that believes that it is the master browser for the domain on
> transport NetBT_Tcpip_{216CA14B-D507-42D. The master browser is stopping or
> an election is being forced.
>
> For more information, see Help and Support Center at
>
http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 00 00 00 00 03 00 4e 00 ......N.
> 0008: 00 00 00 00 43 1f 00 c0 ....C..Ã?
> 0010: 00 00 00 00 00 00 00 00 ........
> 0018: 00 00 00 00 00 00 00 00 ........
> 0020: 00 00 00 00 00 00 00 00 ........
>
>
>
> now I will continue with your last response and go through the cleaning
> steps.
>
>
>
>
>
>
> "nass" wrote:
>
> >
> > Hi,
> > Please follow the instructions on how to get the error messages that will
> > help us in troubleshooting your issue and then run a scan from the links
> > provided.
> >
> > "hamaneggs" wrote:
> >
> > > Well nass and leonard, while keeping the task manager open yesterday, of
> > > course it never froze. So last night, I closed all programs and left the task
> > > manager open. When I got up, I had the dreaded blue screen(and this isnt the
> > > first time) saying windows had detected something and shut down and to remove
> > > newly installed software ,hardware, blah blah blah. So now what. And i
> > > checked and samsung has nothing to download for this product.
> > >
> > > "nass" wrote:
> > >
> > > >
> > > >
> > > > "hamaneggs" wrote:
> > > >
> > > > > I use Windows XP home version with service pak2. I can no longer get up and
> > > > > fold a load of laundry without returning to find that the computer screen is
> > > > > froze. Nothing works, not even ctrl,alt,delete so I have to shut off the
> > > > > computer to reboot. I have used all the maintenance tools that Windows
> > > > > provides and ran McAfee scans and still the problem exists. I have removed
> > > > > all unwanted programs. Now this started after I installed my new
> > > > > SyncMaster220wm monitor that I received at Christmas. I did find an update in
> > > > > Windows Update for this hardware and installed it but that didn't solve the
> > > > > problem either. I had to turn off my energy saving scheme also because there
> > > > > was no response when I touched the mouse. Sometimes it comes on after standby
> > > > > and sometimes not. I don't know if turning off the computer constantly to
> > > > > reboot is harmful but it is aggravating. Please help if you can
> > > >
> > > >
> > > > Never ever install an updates for drivers from Microsoft updates for
> > > > another vendor hardware, best if you update from the hardware vendor website!.
> > > >
> > > > What the screen saver settings and your Power options set to?.
> > > >
> > > >
> > > > Have a look in the Event Viewer and send us the error messages you will see
> > > > there in your next post:
> > > > Open a Notepad, customize or minimize to the taskbar as you will need it
> > > > later for this step to copy the error message on it.
> > > > Open a run command and type in:
> > > > eventvwr.msc click [OK] you will get the Event viewer control Panel.
> > > > click on each of these:
> > > > Application
> > > > System
> > > > Security
> > > > Look in the right Pane/window for error message with red (X) or Yellow
> > > > exclamation mark /!\ , double click each one to get more info about the
> > > > causer.
> > > > On the Event error properties message you will see:
> > > > Up Arrow
> > > > Down arrow
> > > > Two pages
> > > > Click on the two pages to copy the error message then bring up the Notepad
> > > > you opened earlier and right click on the first line and select Paste from
> > > > the list, this will paste the error message on a Notepad.
> > > > Please don't duplicate the error message one of each kind will be sufficient.
> > > > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> > > >
http://support.microsoft.com/kb/308427/en-us
> > > >
> > > > Please we need just the error messages with Red (X) and don't repeat the
> > > > error, just one of each kind and post them back in your next post.
> > > >
> > > > How to perform a clean boot in Windows XP
> > > >
http://support.microsoft.com/?id=310353
> > > > A description of the Safe Mode Boot options in Windows XP
> > > >
http://support.microsoft.com/kb/315222/en-us
> > > >
> > > >
> > > > Go through these cleaning steps:
> > > > 1... Click start >> Control Panel >> Double Click Network and Internet
> > > > Connections >> Double click Internet Options, on the IE Properties window
> > > > you will see these Options:
> > > > General | Security | Privacy | Content | Connections | Programs
> > > > | Advanced .
> > > >
> > > > Click on General Tab (1st Tab on the left) and you will see a Button called
> > > > [ Clear History ..] click on it to clear your History caches, then click on
> > > > [Delete Files..] to delete Internet Files created over the time, click on [
> > > > Delete Cookies...] to delete your cookies left by visiting websites.
> > > >
> > > > = Then try to Disable the Add-Ons on your Browser somehow installed on your
> > > > browser, On how to disable the Add-ons follow this:
> > > > Click on Programs Tab and then click the Manage Add-Ons Button there Disable
> > > > the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
> > > > later and see which is the culprit .
> > > > How to manage Add-Ons:
> > > >
http://support.microsoft.com/kb/883256
> > > >
> > > > Scan for malware from here:
> > > >
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
> > > >
http://onecare.live.com/standard/en-gb/default.htm
> > > >
> > > > Scan for viruses with an up2date Anti-virus software (full scan).
> > > >
> > > > Run disk clean up and then run this command:
> > > > sfc /scannow
> > > >
> > > > HTH.
> > > > nass
> > > > ---
> > > >
http://www.nasstec.co.uk
> > > >
> > > >