Frank88
Mon May 12 20:59:00 PDT 2008
Maria,
You're not running a server, of course. Error messages are a waste of
people's time, unless they're programmers. Shadow Volume Copy isn't necessary
for back-up. XP can do a back-up without it. I've done it many times without
SVC (log when finished will note that SVC didn't start is all), though am
having a whole other problem with back-up currently. You might try turning
off the service or turning it on, as the case might be. If that doesn't work,
boot to Safe Mode and do your back-up from there. To get to Safe Mode, keep
striking F-8 as your computer boots up. You'll be presented with a menu
eventually. One choice is Safe Mode. Arrow to it and strike enter. Screen
will look strange and so forth, but you can do a back-up from there using
same tools you use in Standard Mode.
--
Frank88
"maria" wrote:
> Hi Gerry,
>
> I am attaching event log (& learning heaps thanks to you) as you suggested.
> I have noticed that there is a recurring disc error (bad block on the C
> drive) as well. As for the backup, I changed the shadow copy checkbox on the
> advanced options of backup and although I can now backup, I cannot backup
> system state. Any suggestions given this information? I will follow up on
> windows help with the event log inforamtion & see if I can fix any of these
> problems myself.
>
> thank you in advance
> Maria
>
> Event Type: Error
> Event Source: VSS
> Event Category: None
> Event ID: 5013
> Date: 2/05/2008
> Time: 9:12:28 PM
> User: N/A
> Computer: DELL5100
> Description:
> Volume Shadow Copy Service error: Shadow Copy writer RemovableStorageManager
> called routine CleanupTargetPath which failed with status 0x80070017
> (converted to 0x800423f4).
>
> For more information, see Help and Support Center at
>
http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 57 53 48 43 4f 4d 4e 43 WSHCOMNC
> 0008: 32 32 39 32 00 00 00 00 2292....
> 0010: 57 53 48 57 53 48 4d 43 WSHWSHMC
> 0018: 32 33 36 34 00 00 00 00 2364....
>
>
> "Gerry" wrote:
>
> > Maria
> >
> > If not Windows Server 2003 what about Small Business Server? What
> > version, if any, of Microsoft Office.
> >
> > Can you please post copies of relevant Error Reports from Event Viewer.
> >
> > You can access Event Viewer by selecting Start, Control Panel,
> > Administrative Tools, and Event Viewer. When researching the meaning
> > of the error, information regarding Event ID, Source and Description
> > are important.
> >
> > HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> >
http://support.microsoft.com/kb/308427/en-us
> >
> > A tip for posting copies of Error Reports! Run Event Viewer and double
> > click on the error you want to copy. In the window, which appears is a
> > button resembling two pages. Click the button and close Event
> > Viewer.Now start your message (email) and do a paste into the body of
> > the message. Make sure this is the first paste after exiting from
> > Event Viewer.
> >
> > --
> >
> >
> >
> > Hope this helps.
> >
> > Gerry
> > ~~~~
> > FCA
> > Stourport, England
> > Enquire, plan and execute
> > ~~~~~~~~~~~~~~~~~~~
> >
> >
> > maria wrote:
> > > Hi Gerry,
> > > Thank you for taking the time to assist. I have read through much of
> > > this kb but I am not running Windows Server - does the fix still
> > > apply to me? I tried to list the errors through dos as suggested but
> > > no information comes up - perhaps because I am not running WServer??
> > > Maria
> > >
> > > "Gerry" wrote:
> > >
> > >> Maria
> > >>
> > >> Possibility?
> > >> A Volume Shadow Copy Service (VSS) update package is available for
> > >> Windows Server 2003
> > >>
http://support.microsoft.com/kb/833167
> > >>
> > >> --
> > >>
> > >>
> > >>
> > >> Hope this helps.
> > >>
> > >> Gerry
> > >> ~~~~
> > >> FCA
> > >> Stourport, England
> > >> Enquire, plan and execute
> > >> ~~~~~~~~~~~~~~~~~~~
> > >>
> > >>
> > >>
> > >> maria wrote:
> > >>> I am trying to do a backup (have been succesful in the past) using
> > >>> system backup to an external drive. All of a sudden I now get the
> > >>> error message "Error returned while creating the volume shadow
> > >>> copy:800423f4. Aborting Backup." What is this and how can I fix it?
> > >>> Can anyone help please??
> >
> >
> >