Chris
Tue Apr 22 18:16:00 PDT 2008
Ok, I followed your suggestions. The hard drive capacity is 51.6 GB and there
is 17.9 GB of free space as of now. I don't know how to find how much RAM I
have. Here are the error messages I got from the event viewer. There were a
few warnings on there also but you said you only needed the errors:
Event Type: Error
Event Source: MsiInstaller
Event Category: None
Event ID: 1002
Date: 4/22/2008
Time: 7:03:34 PM
User: YOUR-C4924F15FC\Owner
Computer: YOUR-C4924F15FC
Description:
Unexpected or missing value (name: 'PackageName', value: '') in key
'HKLM\Software\Classes\Installer\Products\B97CF7F995034624490593BE63E82352\SourceList'
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 4/22/2008
Time: 10:02:59 AM
User: N/A
Computer: YOUR-C4924F15FC
Description:
Error code 100000d1, parameter1 85400000, parameter2 00000002, parameter3
00000000, parameter4 f72f0a98.
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 31 30 30 30 30 30 64 100000d
0020: 31 20 20 50 61 72 61 6d 1 Param
0028: 65 74 65 72 73 20 38 35 eters 85
0030: 34 30 30 30 30 30 2c 20 400000,
0038: 30 30 30 30 30 30 30 32 00000002
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 66 37 32 66 00, f72f
0050: 30 61 39 38 0a98
Thanks again for all of your help in this matter.
"nass" wrote:
>
>
> "Chris" wrote:
>
> > Recently, when I try to access a secure database-type website, I get the
> > "blue screen of death" and then the system automatically restarts. When I log
> > back on to windows, I get the "Windows has recovered from a serious error"
> > box.
> >
> > The error signature is:
> > BCCode : 100000d1 BCP1 : 85400000 BCP2 : 00000002 BCP3 : 00000000
> > BCP4 : F72F0A98 OSVer : 5_1_2600 SP : 2_0 Product : 768_1
> >
> > This only happens when I go to this one website. What is the problem and can
> > I fix it without reinstalling windows? Thank you in advance for your help.
>
> When I see this error it always ring the Bell for Bad RAM, bad Add-ons on
> the browser, a bad/disconnected USB or a bad Application on your system.
> Test your RAM with a memtest from here:
> download this tool and unzip it and make a floppy or CD/DVD and run it on
> Reboot.
>
http://www.memtest86.com/
> You may need to reposition/reset the RAM sticks in their slots.
> How many Disk space you have on the system?.
> How many RAM you have on the system?.
> Can you use Task manager to see which process using the most of the CPU
> usage?.
>
> Go through these cleaning steps:
> 1... Click start >> Control Panel >> Double Click Network and Internet
> Connections >> Double click Internet Options, on the IE Properties window
> you will see these Options:
> General | Security | Privacy | Content | Connections | Programs
> | Advanced .
>
> Click on General Tab (1st Tab on the left) and you will see a Button called
> [ Clear History ..] click on it to clear your History caches, then click on
> [Delete Files..] to delete Internet Files created over the time, click on [
> Delete Cookies...] to delete your cookies left by visiting websites.
> Then click on Advanced tab and scroll down to under the Browsing Option:
> [&] Browsing
> [ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
>
> = Then try to Disable the Add-Ons on your Browser somehow installed on your
> browser, On how to disable the Add-ons follow this:
> Click on Programs Tab and then click the Manage Add-Ons Button there Disable
> the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
> later and see which is the culprit .
> How to manage Add-Ons:
>
http://support.microsoft.com/kb/883256
>
> Scan for malware from here:
>
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
>
http://onecare.live.com/standard/en-gb/default.htm
>
> How to speed your PC:
>
http://www.blackviper.com/WinXP/supertweaks.htm
>
> Run disk clean up and then run this command:
> sfc /scannow
>
> Have a look in the Event Viewer and send us the error messages you will see
> there in your next post:
> Open a Notepad, customize or minimize to the taskbar as you will need it
> later for this step to copy the error message on it.
> Open a run command and type in:
> eventvwr.msc click [OK] you will get the Event viewer control Panel.
> click on each of these:
> Application
> System
> Security
> Look in the right Pane/window for error message with red (X) or Yellow
> exclamation mark /!\ , double click each one to get more info about the
> causer.
> On the Event error properties message you will see:
> Up Arrow
> Down arrow
> Two pages
> Click on the two pages to copy the error message then bring up the Notepad
> you opened earlier and right click on the first line and select Paste from
> the list, this will paste the error message on a Notepad.
> Please don't duplicate the error message one of each kind will be sufficient.
> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
>
http://support.microsoft.com/kb/308427/en-us
>
> Please we need just the error messages with Red (X) and don't repeat the
> error, just one of each kind and post them back in your next post.
>
> HTH.
> nass
> ---
>
http://www.nasstec.co.uk
>