Touch
Thu Apr 24 08:18:27 PDT 2008
Try another copy of OEM XP Home CD. I have seen this happen if the CD is
scratched or marked in some way.
Also are you doing this repair from within windows or are you doing this by
restarting the computer and booting from the CD drive?
--
Touch Base
Post back here on the result- good or bad
"Peel and Stick" <PeelandStick@discussions.microsoft.com> wrote in message
news:390BF7C1-E946-49F4-B9D7-7FE488BE82F3@microsoft.com...
> Thanks Leonard,
>
> The Laptop is actually an older model. The only software I got with it is
> the OEM XP Home CD. I will try contacting the MFG and see if they are any
> help.
>
> Thanks
>
> "Leonard Grey" wrote:
>
>> I would show the computer to a professional technician before doing
>> something radical like erasing the hard disk. (That's what happens when
>> you use the computer manufacturer's recovery CDs or recovery partition.)
>>
>> To recover files from a hard disk that won't boot, install the bad hard
>> disk as the second disk in a computer with a good copy of Windows. Use
>> the good copy of Windows to copy files from the bad hard disk.
>>
>> Since every computer manufacturer creates their own recovery scheme, you
>> should ask HP for help in using their recovery CDs or partition. I'm
>> surprised this wasn't included in the instruction manual you received
>> with the computer.
>>
>> ---
>> Leonard Grey
>> Errare humanum est
>>
>> Peel and Stick wrote:
>> > An HP pavilion laptop with XP Home was failing to boot. When I tried in
>> > Safe
>> > Mode it was hanging after loading the MUP.sys files. I tired to repair
>> > using
>> > the system disc that came with the laptop. Now I get an error "setup
>> > failed
>> > to install the product catalog" Data error (cyclic redundancy check).
>> >
>> > Anyone know how to deal with this? There are a couple of files I really
>> > need
>> > to get off this machine.
>> >
>> > Thanks in advance to all who offer suggestions, whether they work or
>> > not.
>>