When I got to "Backing up files" in the XP-SP3 Installation Wizard, all
progress stopped. When I brought up Windows Task Manager, I found that
CTHELPER.EXE was using 97% of the CPU. When I killed the CTHELPER.EXE
process, the SP3 installation went on to completion with no further
problems.

Re: CTHELPER.EXE Is Crashing XP-SP3 Installatin by Jerry

Jerry
Fri May 09 19:39:22 PDT 2008

CTHELPER is installed with a Creative/Soundblaster audio card and does not
need to be running all the time; that's why killing it caused no problems.
Beyond that, I have no idea as to why it screwed things up, except I do not
have mine running at all when Windows starts - you could ask the tech
support folks at Creative.

"Sunny" <sunny@post.net> wrote in message
news:8n7Vj.27663$em5.27148@fe117.usenetserver.com...
> When I got to "Backing up files" in the XP-SP3 Installation Wizard, all
> progress stopped. When I brought up Windows Task Manager, I found that
> CTHELPER.EXE was using 97% of the CPU. When I killed the CTHELPER.EXE
> process, the SP3 installation went on to completion with no further
> problems.
>