Abnormally High CPU Usage with No Running Applications

There is some unknown program running on my laptop that uses 80% and higher
CPU power even with no applications running. The "performance" graph in the
Task Manager shows this along with random "spikes" to 100%. The cursor
pointer will "freeze" for 6 seconds during these spikes and streaming music
via Rhapsody will stutter for 6 seconds. I've enlisted Microsoft Software
Support help for $239 which has run spyware and virus cleaning programs along
with defragmentation, disk check, clean up, removing start-up and unneeded
programs yet the problem persists.

Ken
Sun Mar 16 08:31:05 PDT 2008

On Sun, 16 Mar 2008 08:01:00 -0700, tricklering
<tricklering@bellsouth.net(donotspam)> wrote:

> There is some unknown program running on my laptop that uses 80% and higher
> CPU power even with no applications running. The "performance" graph in the
> Task Manager shows this along with random "spikes" to 100%. The cursor
> pointer will "freeze" for 6 seconds during these spikes and streaming music
> via Rhapsody will stutter for 6 seconds. I've enlisted Microsoft Software
> Support help for $239 which has run spyware and virus cleaning programs along
> with defragmentation, disk check, clean up, removing start-up and unneeded
> programs yet the problem persists.



To find out what it is, download and run Process Explorer, at
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

--
Ken Blake, Microsoft MVP - Windows Desktop Experience
Please Reply to the Newsgroup

tricklering
Sun Mar 16 09:14:00 PDT 2008

"Hardware Interrupts" is at the top of the list and using all the CPU power.
This is a wireless laptop so I don't know what type of hardware is
interrupting it.

"Ken Blake, MVP" wrote:

> On Sun, 16 Mar 2008 08:01:00 -0700, tricklering
> <tricklering@bellsouth.net(donotspam)> wrote:
>
> > There is some unknown program running on my laptop that uses 80% and higher
> > CPU power even with no applications running. The "performance" graph in the
> > Task Manager shows this along with random "spikes" to 100%. The cursor
> > pointer will "freeze" for 6 seconds during these spikes and streaming music
> > via Rhapsody will stutter for 6 seconds. I've enlisted Microsoft Software
> > Support help for $239 which has run spyware and virus cleaning programs along
> > with defragmentation, disk check, clean up, removing start-up and unneeded
> > programs yet the problem persists.
>
>
>
> To find out what it is, download and run Process Explorer, at
> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
>
> --
> Ken Blake, Microsoft MVP - Windows Desktop Experience
> Please Reply to the Newsgroup
>

Gerry
Sun Mar 16 11:30:29 PDT 2008

Can you identify the process image generating the CPU usage?

It would be helpful if you could post the Command Line of the svchost
process generating the excessive CPU usage. In Process Explorer place
cursor on Process and select Properties, Image.

What are your anti-virus and anti-spyware arrangements?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
tricklering wrote:
> "Hardware Interrupts" is at the top of the list and using all the CPU
> power. This is a wireless laptop so I don't know what type of
> hardware is interrupting it.
>
> "Ken Blake, MVP" wrote:
>
>> On Sun, 16 Mar 2008 08:01:00 -0700, tricklering
>> <tricklering@bellsouth.net(donotspam)> wrote:
>>
>>> There is some unknown program running on my laptop that uses 80%
>>> and higher CPU power even with no applications running. The
>>> "performance" graph in the Task Manager shows this along with
>>> random "spikes" to 100%. The cursor pointer will "freeze" for 6
>>> seconds during these spikes and streaming music via Rhapsody will
>>> stutter for 6 seconds. I've enlisted Microsoft Software Support
>>> help for $239 which has run spyware and virus cleaning programs
>>> along with defragmentation, disk check, clean up, removing start-up
>>> and unneeded programs yet the problem persists.
>>
>>
>>
>> To find out what it is, download and run Process Explorer, at
>> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
>>
>> --
>> Ken Blake, Microsoft MVP - Windows Desktop Experience
>> Please Reply to the Newsgroup

Jim
Sun Mar 16 12:31:27 PDT 2008


"tricklering" <tricklering@bellsouth.net(donotspam)> wrote in message
news:6FC776C6-BE9E-4FD8-A9E6-B93442D525AA@microsoft.com...
> "Hardware Interrupts" is at the top of the list and using all the CPU
> power.
> This is a wireless laptop so I don't know what type of hardware is
> interrupting it.
>
> "Ken Blake, MVP" wrote:
>
>> On Sun, 16 Mar 2008 08:01:00 -0700, tricklering
>> <tricklering@bellsouth.net(donotspam)> wrote:
>>
>> > There is some unknown program running on my laptop that uses 80% and
>> > higher
>> > CPU power even with no applications running. The "performance" graph
>> > in the
>> > Task Manager shows this along with random "spikes" to 100%. The cursor
>> > pointer will "freeze" for 6 seconds during these spikes and streaming
>> > music
>> > via Rhapsody will stutter for 6 seconds. I've enlisted Microsoft
>> > Software
>> > Support help for $239 which has run spyware and virus cleaning programs
>> > along
>> > with defragmentation, disk check, clean up, removing start-up and
>> > unneeded
>> > programs yet the problem persists.
>>
>>
>>
>> To find out what it is, download and run Process Explorer, at
>> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
>>
>> --
>> Ken Blake, Microsoft MVP - Windows Desktop Experience
>> Please Reply to the Newsgroup
>>
Perhaps one of the devices has a serious problem. I suppose that you could
narrow the list of problem devices down a bit by disabling the wireless
adapter to see if that is what is causing the problem.

What you would have left is the modem (if any), the 1394 adapter (if any),
the USB adapters (if any), the graphics controller, the disk controller, and
the ethernet controller.

Jim

tricklering
Sun Mar 16 14:48:02 PDT 2008

The command line is always blank. Mcaffee and a Superantispyware installed
my the MS service tech. Same problem when disconnected from wireless without
1394

"Gerry" wrote:

> Can you identify the process image generating the CPU usage?
>
> It would be helpful if you could post the Command Line of the svchost
> process generating the excessive CPU usage. In Process Explorer place
> cursor on Process and select Properties, Image.
>
> What are your anti-virus and anti-spyware arrangements?
>
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
> tricklering wrote:
> > "Hardware Interrupts" is at the top of the list and using all the CPU
> > power. This is a wireless laptop so I don't know what type of
> > hardware is interrupting it.
> >
> > "Ken Blake, MVP" wrote:
> >
> >> On Sun, 16 Mar 2008 08:01:00 -0700, tricklering
> >> <tricklering@bellsouth.net(donotspam)> wrote:
> >>
> >>> There is some unknown program running on my laptop that uses 80%
> >>> and higher CPU power even with no applications running. The
> >>> "performance" graph in the Task Manager shows this along with
> >>> random "spikes" to 100%. The cursor pointer will "freeze" for 6
> >>> seconds during these spikes and streaming music via Rhapsody will
> >>> stutter for 6 seconds. I've enlisted Microsoft Software Support
> >>> help for $239 which has run spyware and virus cleaning programs
> >>> along with defragmentation, disk check, clean up, removing start-up
> >>> and unneeded programs yet the problem persists.
> >>
> >>
> >>
> >> To find out what it is, download and run Process Explorer, at
> >> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
> >>
> >> --
> >> Ken Blake, Microsoft MVP - Windows Desktop Experience
> >> Please Reply to the Newsgroup
>
>
>

Gerry
Sun Mar 16 16:21:22 PDT 2008

What is the Process Image generating the CPU usage?

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
tricklering wrote:
> The command line is always blank. Mcaffee and a Superantispyware
> installed my the MS service tech. Same problem when disconnected
> from wireless without 1394
>
> "Gerry" wrote:
>
>> Can you identify the process image generating the CPU usage?
>>
>> It would be helpful if you could post the Command Line of the svchost
>> process generating the excessive CPU usage. In Process Explorer place
>> cursor on Process and select Properties, Image.
>>
>> What are your anti-virus and anti-spyware arrangements?
>>
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>> tricklering wrote:
>>> "Hardware Interrupts" is at the top of the list and using all the
>>> CPU power. This is a wireless laptop so I don't know what type of
>>> hardware is interrupting it.
>>>
>>> "Ken Blake, MVP" wrote:
>>>
>>>> On Sun, 16 Mar 2008 08:01:00 -0700, tricklering
>>>> <tricklering@bellsouth.net(donotspam)> wrote:
>>>>
>>>>> There is some unknown program running on my laptop that uses 80%
>>>>> and higher CPU power even with no applications running. The
>>>>> "performance" graph in the Task Manager shows this along with
>>>>> random "spikes" to 100%. The cursor pointer will "freeze" for 6
>>>>> seconds during these spikes and streaming music via Rhapsody will
>>>>> stutter for 6 seconds. I've enlisted Microsoft Software Support
>>>>> help for $239 which has run spyware and virus cleaning programs
>>>>> along with defragmentation, disk check, clean up, removing
>>>>> start-up and unneeded programs yet the problem persists.
>>>>
>>>>
>>>>
>>>> To find out what it is, download and run Process Explorer, at
>>>> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
>>>>
>>>> --
>>>> Ken Blake, Microsoft MVP - Windows Desktop Experience
>>>> Please Reply to the Newsgroup

tricklering
Sun Mar 16 16:36:00 PDT 2008

The Process Image is blank

"Gerry" wrote:

> What is the Process Image generating the CPU usage?
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
> tricklering wrote:
> > The command line is always blank. Mcaffee and a Superantispyware
> > installed my the MS service tech. Same problem when disconnected
> > from wireless without 1394
> >
> > "Gerry" wrote:
> >
> >> Can you identify the process image generating the CPU usage?
> >>
> >> It would be helpful if you could post the Command Line of the svchost
> >> process generating the excessive CPU usage. In Process Explorer place
> >> cursor on Process and select Properties, Image.
> >>
> >> What are your anti-virus and anti-spyware arrangements?
> >>
> >>
> >> --
> >>
> >>
> >>
> >> Hope this helps.
> >>
> >> Gerry
> >> ~~~~
> >> FCA
> >> Stourport, England
> >> Enquire, plan and execute
> >> ~~~~~~~~~~~~~~~~~~~
> >> tricklering wrote:
> >>> "Hardware Interrupts" is at the top of the list and using all the
> >>> CPU power. This is a wireless laptop so I don't know what type of
> >>> hardware is interrupting it.
> >>>
> >>> "Ken Blake, MVP" wrote:
> >>>
> >>>> On Sun, 16 Mar 2008 08:01:00 -0700, tricklering
> >>>> <tricklering@bellsouth.net(donotspam)> wrote:
> >>>>
> >>>>> There is some unknown program running on my laptop that uses 80%
> >>>>> and higher CPU power even with no applications running. The
> >>>>> "performance" graph in the Task Manager shows this along with
> >>>>> random "spikes" to 100%. The cursor pointer will "freeze" for 6
> >>>>> seconds during these spikes and streaming music via Rhapsody will
> >>>>> stutter for 6 seconds. I've enlisted Microsoft Software Support
> >>>>> help for $239 which has run spyware and virus cleaning programs
> >>>>> along with defragmentation, disk check, clean up, removing
> >>>>> start-up and unneeded programs yet the problem persists.
> >>>>
> >>>>
> >>>>
> >>>> To find out what it is, download and run Process Explorer, at
> >>>> http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx
> >>>>
> >>>> --
> >>>> Ken Blake, Microsoft MVP - Windows Desktop Experience
> >>>> Please Reply to the Newsgroup
>
>
>

Touch
Tue Mar 18 05:52:38 PDT 2008


"tricklering" <tricklering@bellsouth.net(donotspam)> wrote in message
news:765D2D7A-E550-4574-B186-A12E52945F51@microsoft.com...
> There is some unknown program running on my laptop that uses 80% and
> higher
> CPU power even with no applications running. The "performance" graph in
> the
> Task Manager shows this along with random "spikes" to 100%. The cursor
> pointer will "freeze" for 6 seconds during these spikes and streaming
> music
> via Rhapsody will stutter for 6 seconds. I've enlisted Microsoft Software
> Support help for $239 which has run spyware and virus cleaning programs
> along
> with defragmentation, disk check, clean up, removing start-up and unneeded
> programs yet the problem persists.

My money is on the battery. Disconnect the battery then connect to mains
power and see how it goes.