Please help, i don't know what's happening to Microsoft Outlook Express. I
have confirmed to my internet provider that the connection is working well,
they told me that the problem is probably with the Outlook Express. When I
send an email, it seems that everything's ok because the email sent was moved
to sent folders. However, when I check with the receipient if whether they
receive my emails, it was not received. I have tried it many times but the
problem is still there. How come my email was moved to sent folder when it
was not really sent anyway? Would appreciate your help. Thank you so much
and God bless!

Re: OE 6.0 do not send emails even the emails are moved to sent folder by PA

PA
Sun May 04 23:22:10 PDT 2008

If you send yourself a message, do you receive it?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

jmf wrote:
> Please help, i don't know what's happening to Microsoft Outlook Express. I
> have confirmed to my internet provider that the connection is working
> well,
> they told me that the problem is probably with the Outlook Express. When I
> send an email, it seems that everything's ok because the email sent was
> moved to sent folders. However, when I check with the receipient if
> whether
> they receive my emails, it was not received. I have tried it many times
> but
> the problem is still there. How come my email was moved to sent folder
> when
> it was not really sent anyway? Would appreciate your help. Thank you so
> much and God bless!


Re: OE 6.0 do not send emails even the emails are moved to sent folder by Michael

Michael
Sun May 04 23:40:00 PDT 2008

That the message moved to the Sent Items means that OE got confirmation
from the mail server that it accepted the message. However, if your
anti-virus is set to scan outgoing mail, it impersonates the mail server
and may have told OE that the message was accepted when it is still in
the anti-virus program. In that case, you should disable outgoing
scanning.

With some anti-virus (and anti-spam) programs, simply disabling the
e-mail scanning function doesn't really disable it. It simply tells the
program not to flag any messages. It still processes all the messages
and may still cause send/receive failures. What you may need to do is
uninstall the anti-virus program, then reinstall it using a custom
install option and unselect the e-mail scanning component for
installation.


--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm



"jmf" <jmf@discussions.microsoft.com> wrote in message
news:37D99824-8271-4453-B865-C0329F8F00AD@microsoft.com...
> Please help, i don't know what's happening to Microsoft Outlook
> Express. I
> have confirmed to my internet provider that the connection is working
> well,
> they told me that the problem is probably with the Outlook Express.
> When I
> send an email, it seems that everything's ok because the email sent
> was moved
> to sent folders. However, when I check with the receipient if whether
> they
> receive my emails, it was not received. I have tried it many times but
> the
> problem is still there. How come my email was moved to sent folder
> when it
> was not really sent anyway? Would appreciate your help. Thank you so
> much
> and God bless!



Re: OE 6.0 do not send emails even the emails are moved to sent fo by jmf

jmf
Sun May 04 23:43:00 PDT 2008

Hi Sir,

Thanks for the prompt reply. I have tried to send an email to my account but
still cannot receive it...



"PA Bear [MS MVP]" wrote:

> If you send yourself a message, do you receive it?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> jmf wrote:
> > Please help, i don't know what's happening to Microsoft Outlook Express. I
> > have confirmed to my internet provider that the connection is working
> > well,
> > they told me that the problem is probably with the Outlook Express. When I
> > send an email, it seems that everything's ok because the email sent was
> > moved to sent folders. However, when I check with the receipient if
> > whether
> > they receive my emails, it was not received. I have tried it many times
> > but
> > the problem is still there. How come my email was moved to sent folder
> > when
> > it was not really sent anyway? Would appreciate your help. Thank you so
> > much and God bless!
>
>

Re: OE 6.0 do not send emails even the emails are moved to sent fo by PA

PA
Mon May 05 09:36:17 PDT 2008

Disable email scanning (incoming & outgoing) by your anti-virus application.
It provides no additional protection, it's the most likely cause of your
problem, and even Symantec says it's not necessary:

<QP>
Disabling Email Scanning does not leave you unprotected against viruses that
are distributed as email attachments. Norton AntiVirus Auto-Protect scans
incoming files as they are saved to your hard drive, including email and
email attachments. Email Scanning is just another layer on top of this. To
make sure that Auto-Protect is providing the maximum protection, keep
Auto-Protect enabled and run LiveUpdate regularly to ensure that you have
the most recent virus definitions.
</QP>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
--
~PA Bear


jmf wrote:
> Thanks for the prompt reply. I have tried to send an email to my account
> but
> still cannot receive it...
>
> "PA Bear [MS MVP]" wrote:
>> If you send yourself a message, do you receive it?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> jmf wrote:
>>> Please help, i don't know what's happening to Microsoft Outlook Express.
>>> I
>>> have confirmed to my internet provider that the connection is working
>>> well,
>>> they told me that the problem is probably with the Outlook Express. When
>>> I
>>> send an email, it seems that everything's ok because the email sent was
>>> moved to sent folders. However, when I check with the receipient if
>>> whether
>>> they receive my emails, it was not received. I have tried it many times
>>> but
>>> the problem is still there. How come my email was moved to sent folder
>>> when
>>> it was not really sent anyway? Would appreciate your help. Thank you so
>>> much and God bless!


Re: OE 6.0 do not send emails even the emails are moved to sent folder by Frank

Frank
Wed May 07 15:05:37 PDT 2008

"jmf" <jmf@discussions.microsoft.com> wrote in message
news:37D99824-8271-4453-B865-C0329F8F00AD@microsoft.com...
> Please help, i don't know what's happening to Microsoft Outlook Express. I
> have confirmed to my internet provider that the connection is working
> well,
> they told me that the problem is probably with the Outlook Express. When I
> send an email, it seems that everything's ok because the email sent was
> moved
> to sent folders. However, when I check with the receipient if whether they
> receive my emails, it was not received. I have tried it many times but the
> problem is still there. How come my email was moved to sent folder when it
> was not really sent anyway? Would appreciate your help. Thank you so much
> and God bless!

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders, MS-MVP OE/WM
Reply in Newsgroup, not by email.




Re: OE 6.0 do not send emails even the emails are moved to sent folder by Orlin

Orlin
Mon May 12 14:06:06 PDT 2008


orlin@hotmail.com

Frank, Because E-mail is sending and then the messages moved to sent folder
because
e-mail send is sent folder.


"Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
news:%23LhVE6IsIHA.5580@TK2MSFTNGP04.phx.gbl...
> "jmf" <jmf@discussions.microsoft.com> wrote in message
> news:37D99824-8271-4453-B865-C0329F8F00AD@microsoft.com...
>> Please help, i don't know what's happening to Microsoft Outlook Express.
>> I
>> have confirmed to my internet provider that the connection is working
>> well,
>> they told me that the problem is probably with the Outlook Express. When
>> I
>> send an email, it seems that everything's ok because the email sent was
>> moved
>> to sent folders. However, when I check with the receipient if whether
>> they
>> receive my emails, it was not received. I have tried it many times but
>> the
>> problem is still there. How come my email was moved to sent folder when
>> it
>> was not really sent anyway? Would appreciate your help. Thank you so
>> much
>> and God bless!
>
> Email scanning should be turned off in any anti-virus. Also exclude EML
> files from the scan. It provides no protection not provided by the
> regular resident protection.
> Besides that, McAfee and Norton are not compatible with Windows Mail and
> Outlook Express and should be uninstalled. The latest version of Trend's
> anti-virus seems to be causing problems too.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Reply in Newsgroup, not by email.
>
>
>



Re: OE 6.0 do not send emails even the emails are moved to sent folder by Frank

Frank
Mon May 12 14:32:52 PDT 2008

Some email scanners will tell OE the email has been sent and then scan it.
If the server times out before the email scanner actually sends it then it
never gets sent. Turn off ALL email scanning.

"Orlin Toribio" <orlin@hotmail.com> wrote in message
news:uzBT7PHtIHA.4076@TK2MSFTNGP06.phx.gbl...
>
> Frank, Because E-mail is sending and then the messages moved to sent
> folder because
> e-mail send is sent folder.
>
>
> "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
> news:%23LhVE6IsIHA.5580@TK2MSFTNGP04.phx.gbl...
>> "jmf" <jmf@discussions.microsoft.com> wrote in message
>> news:37D99824-8271-4453-B865-C0329F8F00AD@microsoft.com...
>>> Please help, i don't know what's happening to Microsoft Outlook Express.
>>> I
>>> have confirmed to my internet provider that the connection is working
>>> well,
>>> they told me that the problem is probably with the Outlook Express. When
>>> I
>>> send an email, it seems that everything's ok because the email sent was
>>> moved
>>> to sent folders. However, when I check with the receipient if whether
>>> they
>>> receive my emails, it was not received. I have tried it many times but
>>> the
>>> problem is still there. How come my email was moved to sent folder when
>>> it
>>> was not really sent anyway? Would appreciate your help. Thank you so
>>> much
>>> and God bless!
>>
>> Email scanning should be turned off in any anti-virus. Also exclude EML
>> files from the scan. It provides no protection not provided by the
>> regular resident protection.
>> Besides that, McAfee and Norton are not compatible with Windows Mail and
>> Outlook Express and should be uninstalled. The latest version of Trend's
>> anti-virus seems to be causing problems too.


Re: OE 6.0 do not send emails even the emails are moved to sent folder by Bruce

Bruce
Mon May 12 14:39:38 PDT 2008

Spam alert, Frank.

Orlin Toribio" <orlin@hotmail.com Just hit this newsgroup eight times in
about so many minutes.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org> wrote in message
news:13D7B5CF-C4D6-4D73-9437-1E4580F6114B@microsoft.com...
> Some email scanners will tell OE the email has been sent and then scan it.
> If the server times out before the email scanner actually sends it then it
> never gets sent. Turn off ALL email scanning.
>
> "Orlin Toribio" <orlin@hotmail.com> wrote in message
> news:uzBT7PHtIHA.4076@TK2MSFTNGP06.phx.gbl...
>>
>> Frank, Because E-mail is sending and then the messages moved to sent
>> folder because
>> e-mail send is sent folder.
>>
>>
>> "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
>> news:%23LhVE6IsIHA.5580@TK2MSFTNGP04.phx.gbl...
>>> "jmf" <jmf@discussions.microsoft.com> wrote in message
>>> news:37D99824-8271-4453-B865-C0329F8F00AD@microsoft.com...
>>>> Please help, i don't know what's happening to Microsoft Outlook
>>>> Express. I
>>>> have confirmed to my internet provider that the connection is working
>>>> well,
>>>> they told me that the problem is probably with the Outlook Express.
>>>> When I
>>>> send an email, it seems that everything's ok because the email sent was
>>>> moved
>>>> to sent folders. However, when I check with the receipient if whether
>>>> they
>>>> receive my emails, it was not received. I have tried it many times but
>>>> the
>>>> problem is still there. How come my email was moved to sent folder when
>>>> it
>>>> was not really sent anyway? Would appreciate your help. Thank you so
>>>> much
>>>> and God bless!
>>>
>>> Email scanning should be turned off in any anti-virus. Also exclude EML
>>> files from the scan. It provides no protection not provided by the
>>> regular resident protection.
>>> Besides that, McAfee and Norton are not compatible with Windows Mail and
>>> Outlook Express and should be uninstalled. The latest version of
>>> Trend's anti-virus seems to be causing problems too.
>


Re: OE 6.0 do not send emails even the emails are moved to sent folder by Orlin

Orlin
Sun Jun 29 13:55:10 PDT 2008

orlinhome@orlinhome.com

Frank,
Yes, it sends messages. While the message sends, it's moves to the sent
folder.

"Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
news:%23LhVE6IsIHA.5580@TK2MSFTNGP04.phx.gbl...
> "jmf" <jmf@discussions.microsoft.com> wrote in message
> news:37D99824-8271-4453-B865-C0329F8F00AD@microsoft.com...
>> Please help, i don't know what's happening to Microsoft Outlook Express.
>> I
>> have confirmed to my internet provider that the connection is working
>> well,
>> they told me that the problem is probably with the Outlook Express. When
>> I
>> send an email, it seems that everything's ok because the email sent was
>> moved
>> to sent folders. However, when I check with the receipient if whether
>> they
>> receive my emails, it was not received. I have tried it many times but
>> the
>> problem is still there. How come my email was moved to sent folder when
>> it
>> was not really sent anyway? Would appreciate your help. Thank you so
>> much
>> and God bless!
>
> Email scanning should be turned off in any anti-virus. Also exclude EML
> files from the scan. It provides no protection not provided by the
> regular resident protection.
> Besides that, McAfee and Norton are not compatible with Windows Mail and
> Outlook Express and should be uninstalled. The latest version of Trend's
> anti-virus seems to be causing problems too.
>
> --
> Frank Saunders, MS-MVP OE/WM
> Reply in Newsgroup, not by email.
>
>
>



Re: OE 6.0 do not send emails even the emails are moved to sent folder by Frank

Frank
Mon Jun 30 08:09:18 PDT 2008

I can't figure out how what you respondded with relates to what I posted.

"Orlin Toribio" <orlin@hotmail.com> wrote in message
news:uEMzppi2IHA.5832@TK2MSFTNGP02.phx.gbl...
> orlinhome@orlinhome.com
>
> Frank,
> Yes, it sends messages. While the message sends, it's moves to the sent
> folder.
>
> "Frank Saunders, MS-MVP OE/WM" <franksaunders@mvps.org> wrote in message
> news:%23LhVE6IsIHA.5580@TK2MSFTNGP04.phx.gbl...
>> "jmf" <jmf@discussions.microsoft.com> wrote in message
>> news:37D99824-8271-4453-B865-C0329F8F00AD@microsoft.com...
>>> Please help, i don't know what's happening to Microsoft Outlook Express.
>>> I
>>> have confirmed to my internet provider that the connection is working
>>> well,
>>> they told me that the problem is probably with the Outlook Express. When
>>> I
>>> send an email, it seems that everything's ok because the email sent was
>>> moved
>>> to sent folders. However, when I check with the receipient if whether
>>> they
>>> receive my emails, it was not received. I have tried it many times but
>>> the
>>> problem is still there. How come my email was moved to sent folder when
>>> it
>>> was not really sent anyway? Would appreciate your help. Thank you so
>>> much
>>> and God bless!
>>
>> Email scanning should be turned off in any anti-virus. Also exclude EML
>> files from the scan. It provides no protection not provided by the
>> regular resident protection.
>> Besides that, McAfee and Norton are not compatible with Windows Mail and
>> Outlook Express and should be uninstalled. The latest version of Trend's
>> anti-virus seems to be causing problems too.