Not saving password

Using Outlook Express 6 on WinXP Pro. Password on POP acct not being saved.
Have read many threads and found Knowledge Base article on the problem. I
have tried all of the options and all fail. The option to delete key from
register doesn't work. When I try to delete the key I get a message that
delete failed because of....some words which I currently forget. If its
important let me know.

Thanks for your help.

Not a big deal, but a pain in the butt.

Bruce
Wed May 07 20:20:14 PDT 2008

I guess my post was the only one you didn't look at, or reply to, in XP
General.

Crossposted to OE General.

Outlook Express keeps prompting for your password
http://www.dougknox.com/xp/tips/xp_oe_passwords.htm

Save password setting not retained in Outlook or Outlook Express:
http://support.microsoft.com/kb/290684
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"saylerman" <saylerman@discussions.microsoft.com> wrote in message
news:BFB0CC4A-9B7B-4AE8-9947-E123826BFC3F@microsoft.com...
> Using Outlook Express 6 on WinXP Pro. Password on POP acct not being
> saved.
> Have read many threads and found Knowledge Base article on the problem. I
> have tried all of the options and all fail. The option to delete key from
> register doesn't work. When I try to delete the key I get a message that
> delete failed because of....some words which I currently forget. If its
> important let me know.
>
> Thanks for your help.
>
> Not a big deal, but a pain in the butt.

VanguardLH
Wed May 07 22:20:05 PDT 2008

"saylerman" wrote in
<news:BFB0CC4A-9B7B-4AE8-9947-E123826BFC3F@microsoft.com>:


> Using Outlook Express 6 on WinXP Pro. Password on POP acct not being
> saved. Have read many threads and found Knowledge Base article on the
> problem.

And that is supposed to tell us WHICH article you read? Was it the
article mentioned by Bruce in his reply?

> I have tried all of the options and all fail.

No, not all. Just those you can think of or have researched so
far. Since you don't mention what you have tried, expect respondents to
duplicate in their replies what you already tried.

So, in the e-mail account defined in OE, is the checkbox to remember
your login credentials actually enabled?

> The option to delete key from register doesn't work.

"Doesn't work" means what? That you deleted the key but a reload of OE
still has it complaining the login credentials are required? That you
cannot delete the registry key? That you cannot even get into the
registry?

> When I try to delete the key I get a message that delete failed
> because of....some words which I currently forget.

Was it maybe saying that you don't have permissions to delete that key?
If so, did you change the permissions as noted in method #3 in the
article that Bruce mentions? Are you logged in under an admin-level
account so you can actually change permissions of registry keys?

> If its important let me know.

You expected focused replies based on a non-described error message?

PA
Thu May 08 11:28:52 PDT 2008

See Bruce's reply to your post in WinXP General (which he crossposted to OE
General), posted 3+ hours before you posted in this newsgroup:
http://groups.google.com/group/microsoft.public.windowsxp.general/msg/16b0a26694ec13a1
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

saylerman wrote:
> Using Outlook Express 6 on WinXP Pro. Password on POP acct not being
> saved.
> Have read many threads and found Knowledge Base article on the problem. I
> have tried all of the options and all fail. The option to delete key from
> register doesn't work. When I try to delete the key I get a message that
> delete failed because of....some words which I currently forget. If its
> important let me know.
>
> Thanks for your help.
>
> Not a big deal, but a pain in the butt.

saylerman
Thu May 08 16:09:52 PDT 2008

Thanks for your post. This is my first time using this resource so I'm
progressing up the learning curve.

I found your first reference earlier and in following it ran into a brick
wall, hence my post to this group. As you are aware, it deals with using the
applications software interface to try and solve the problem AND if that
doesn't work, use the registry editor. I tried adding an identity in OE and
deleting the default 'Main Identity' without any success.

Your second reference (290684) was new to me and I like it since it deals
specifically with the editing of the registry. This is also referred to in
the above reference. With an aplolgy for my previous 'distilled' version,
I'll describe what happens. I used 290684 as my 'program' and took some
screen shots as well.

After I choose 'permission' from the Edit menu in Registry Editor, I get a
dialog box that shows 4 entries - all are identified as 'Allow.' 3 of the 4
show 'Full Control' and the other (RESTRICTED) shows 'Read.' There are 2
options that can be checked. The first starts 'Inherit from parent the
permission.....' It is checked. The second is the one referred to 'Replace
permission entries....' When I check that one and hit the apply button I get
a Security warning message that starts out 'This will remove explicitly
defined permissions....' With a choice of yes or no. I choose yes. There
is a bit of a blink and the screen then shows the dialog box with the second
check mark missing - the same as it was when I started this part of the
operation. When I try to delete the key I get another query as to yes or no,
I respond yes and then I get a "Error Deleting Key' message that states
'Cannot delete S-1-5-21-4074520820-1956087346-1005: Error while deleting
key.'

And that is where I was when I started this series of threads.

I would appreciate any suggestions you have.

Thanks



"Bruce Hagen" wrote:

> I guess my post was the only one you didn't look at, or reply to, in XP
> General.
>
> Crossposted to OE General.
>
> Outlook Express keeps prompting for your password
> http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
>
> Save password setting not retained in Outlook or Outlook Express:
> http://support.microsoft.com/kb/290684
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "saylerman" <saylerman@discussions.microsoft.com> wrote in message
> news:BFB0CC4A-9B7B-4AE8-9947-E123826BFC3F@microsoft.com...
> > Using Outlook Express 6 on WinXP Pro. Password on POP acct not being
> > saved.
> > Have read many threads and found Knowledge Base article on the problem. I
> > have tried all of the options and all fail. The option to delete key from
> > register doesn't work. When I try to delete the key I get a message that
> > delete failed because of....some words which I currently forget. If its
> > important let me know.
> >
> > Thanks for your help.
> >
> > Not a big deal, but a pain in the butt.
>
>

Bruce
Thu May 08 17:39:57 PDT 2008

This /is/ the Outlook Express logon password you created and not an identity
password, correct?

In Tools | Accounts | Mail | Properties | Servers, is the correct password
entered and is the box checked to Remember Password? Does the box become
unchecked?
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"saylerman" <saylerman@discussions.microsoft.com> wrote in message
news:C397E521-A323-40B4-A19D-02271FB825C1@microsoft.com...
> Thanks for your post. This is my first time using this resource so I'm
> progressing up the learning curve.
>
> I found your first reference earlier and in following it ran into a brick
> wall, hence my post to this group. As you are aware, it deals with using
> the
> applications software interface to try and solve the problem AND if that
> doesn't work, use the registry editor. I tried adding an identity in OE
> and
> deleting the default 'Main Identity' without any success.
>
> Your second reference (290684) was new to me and I like it since it deals
> specifically with the editing of the registry. This is also referred to
> in
> the above reference. With an aplolgy for my previous 'distilled' version,
> I'll describe what happens. I used 290684 as my 'program' and took some
> screen shots as well.
>
> After I choose 'permission' from the Edit menu in Registry Editor, I get a
> dialog box that shows 4 entries - all are identified as 'Allow.' 3 of the
> 4
> show 'Full Control' and the other (RESTRICTED) shows 'Read.' There are 2
> options that can be checked. The first starts 'Inherit from parent the
> permission.....' It is checked. The second is the one referred to
> 'Replace
> permission entries....' When I check that one and hit the apply button I
> get
> a Security warning message that starts out 'This will remove explicitly
> defined permissions....' With a choice of yes or no. I choose yes.
> There
> is a bit of a blink and the screen then shows the dialog box with the
> second
> check mark missing - the same as it was when I started this part of the
> operation. When I try to delete the key I get another query as to yes or
> no,
> I respond yes and then I get a "Error Deleting Key' message that states
> 'Cannot delete S-1-5-21-4074520820-1956087346-1005: Error while deleting
> key.'
>
> And that is where I was when I started this series of threads.
>
> I would appreciate any suggestions you have.
>
> Thanks
>
>
>
> "Bruce Hagen" wrote:
>
>> I guess my post was the only one you didn't look at, or reply to, in XP
>> General.
>>
>> Crossposted to OE General.
>>
>> Outlook Express keeps prompting for your password
>> http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
>>
>> Save password setting not retained in Outlook or Outlook Express:
>> http://support.microsoft.com/kb/290684
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "saylerman" <saylerman@discussions.microsoft.com> wrote in message
>> news:BFB0CC4A-9B7B-4AE8-9947-E123826BFC3F@microsoft.com...
>> > Using Outlook Express 6 on WinXP Pro. Password on POP acct not being
>> > saved.
>> > Have read many threads and found Knowledge Base article on the problem.
>> > I
>> > have tried all of the options and all fail. The option to delete key
>> > from
>> > register doesn't work. When I try to delete the key I get a message
>> > that
>> > delete failed because of....some words which I currently forget. If
>> > its
>> > important let me know.
>> >
>> > Thanks for your help.
>> >
>> > Not a big deal, but a pain in the butt.
>>
>>

saylerman
Thu May 08 20:09:01 PDT 2008

Yes. I use a gmail account and have done so for a couple of years. The
process works fine on a WinXP media edition laptop that I use. Its just on
the desktop system that I recently restored that the problem arises. I have
no other problems with it other than run-of-the-mill stuff. I was using
Outlook, but when this thing came up I uninstalled it to try and keep the
debugging as simple as possible.

"Bruce Hagen" wrote:

> This /is/ the Outlook Express logon password you created and not an identity
> password, correct?
>
> In Tools | Accounts | Mail | Properties | Servers, is the correct password
> entered and is the box checked to Remember Password? Does the box become
> unchecked?
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "saylerman" <saylerman@discussions.microsoft.com> wrote in message
> news:C397E521-A323-40B4-A19D-02271FB825C1@microsoft.com...
> > Thanks for your post. This is my first time using this resource so I'm
> > progressing up the learning curve.
> >
> > I found your first reference earlier and in following it ran into a brick
> > wall, hence my post to this group. As you are aware, it deals with using
> > the
> > applications software interface to try and solve the problem AND if that
> > doesn't work, use the registry editor. I tried adding an identity in OE
> > and
> > deleting the default 'Main Identity' without any success.
> >
> > Your second reference (290684) was new to me and I like it since it deals
> > specifically with the editing of the registry. This is also referred to
> > in
> > the above reference. With an aplolgy for my previous 'distilled' version,
> > I'll describe what happens. I used 290684 as my 'program' and took some
> > screen shots as well.
> >
> > After I choose 'permission' from the Edit menu in Registry Editor, I get a
> > dialog box that shows 4 entries - all are identified as 'Allow.' 3 of the
> > 4
> > show 'Full Control' and the other (RESTRICTED) shows 'Read.' There are 2
> > options that can be checked. The first starts 'Inherit from parent the
> > permission.....' It is checked. The second is the one referred to
> > 'Replace
> > permission entries....' When I check that one and hit the apply button I
> > get
> > a Security warning message that starts out 'This will remove explicitly
> > defined permissions....' With a choice of yes or no. I choose yes.
> > There
> > is a bit of a blink and the screen then shows the dialog box with the
> > second
> > check mark missing - the same as it was when I started this part of the
> > operation. When I try to delete the key I get another query as to yes or
> > no,
> > I respond yes and then I get a "Error Deleting Key' message that states
> > 'Cannot delete S-1-5-21-4074520820-1956087346-1005: Error while deleting
> > key.'
> >
> > And that is where I was when I started this series of threads.
> >
> > I would appreciate any suggestions you have.
> >
> > Thanks
> >
> >
> >
> > "Bruce Hagen" wrote:
> >
> >> I guess my post was the only one you didn't look at, or reply to, in XP
> >> General.
> >>
> >> Crossposted to OE General.
> >>
> >> Outlook Express keeps prompting for your password
> >> http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
> >>
> >> Save password setting not retained in Outlook or Outlook Express:
> >> http://support.microsoft.com/kb/290684
> >> --
> >> Bruce Hagen
> >> MS-MVP Outlook Express
> >> Imperial Beach, CA
> >>
> >>
> >> "saylerman" <saylerman@discussions.microsoft.com> wrote in message
> >> news:BFB0CC4A-9B7B-4AE8-9947-E123826BFC3F@microsoft.com...
> >> > Using Outlook Express 6 on WinXP Pro. Password on POP acct not being
> >> > saved.
> >> > Have read many threads and found Knowledge Base article on the problem.
> >> > I
> >> > have tried all of the options and all fail. The option to delete key
> >> > from
> >> > register doesn't work. When I try to delete the key I get a message
> >> > that
> >> > delete failed because of....some words which I currently forget. If
> >> > its
> >> > important let me know.
> >> >
> >> > Thanks for your help.
> >> >
> >> > Not a big deal, but a pain in the butt.
> >>
> >>
>
>

Bruce
Thu May 08 20:15:29 PDT 2008

Since you mention you did use Outlook, have a look at these links.

Make OE the default e-mail client:
http://www.oehelp.com/oedef.aspx

For links in e-mail:
http://www.oehelp.com/oelnk.aspx

And:
http://support.microsoft.com/?kbid=306098

Restores OE to the E-mail clients list in Internet Options
http://www.dougknox.com/xp/scripts_desc/oe_client.htm

If you have/had MS Outlook installed, also see:
http://www.oehelp.com/OETips.aspx#13

"Send To" and E-mail Links Do Not Work Using Outlook Express as Default:
http://support.microsoft.com/?kbid=306098
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"saylerman" <saylerman@discussions.microsoft.com> wrote in message
news:6E2A6E87-EBC4-4386-8543-62F3BC64C739@microsoft.com...
> Yes. I use a gmail account and have done so for a couple of years. The
> process works fine on a WinXP media edition laptop that I use. Its just
> on
> the desktop system that I recently restored that the problem arises. I
> have
> no other problems with it other than run-of-the-mill stuff. I was using
> Outlook, but when this thing came up I uninstalled it to try and keep the
> debugging as simple as possible.
>
> "Bruce Hagen" wrote:
>
>> This /is/ the Outlook Express logon password you created and not an
>> identity
>> password, correct?
>>
>> In Tools | Accounts | Mail | Properties | Servers, is the correct
>> password
>> entered and is the box checked to Remember Password? Does the box become
>> unchecked?
>> --
>> Bruce Hagen
>> MS-MVP Outlook Express
>> Imperial Beach, CA
>>
>>
>> "saylerman" <saylerman@discussions.microsoft.com> wrote in message
>> news:C397E521-A323-40B4-A19D-02271FB825C1@microsoft.com...
>> > Thanks for your post. This is my first time using this resource so I'm
>> > progressing up the learning curve.
>> >
>> > I found your first reference earlier and in following it ran into a
>> > brick
>> > wall, hence my post to this group. As you are aware, it deals with
>> > using
>> > the
>> > applications software interface to try and solve the problem AND if
>> > that
>> > doesn't work, use the registry editor. I tried adding an identity in
>> > OE
>> > and
>> > deleting the default 'Main Identity' without any success.
>> >
>> > Your second reference (290684) was new to me and I like it since it
>> > deals
>> > specifically with the editing of the registry. This is also referred
>> > to
>> > in
>> > the above reference. With an aplolgy for my previous 'distilled'
>> > version,
>> > I'll describe what happens. I used 290684 as my 'program' and took
>> > some
>> > screen shots as well.
>> >
>> > After I choose 'permission' from the Edit menu in Registry Editor, I
>> > get a
>> > dialog box that shows 4 entries - all are identified as 'Allow.' 3 of
>> > the
>> > 4
>> > show 'Full Control' and the other (RESTRICTED) shows 'Read.' There are
>> > 2
>> > options that can be checked. The first starts 'Inherit from parent the
>> > permission.....' It is checked. The second is the one referred to
>> > 'Replace
>> > permission entries....' When I check that one and hit the apply button
>> > I
>> > get
>> > a Security warning message that starts out 'This will remove
>> > explicitly
>> > defined permissions....' With a choice of yes or no. I choose yes.
>> > There
>> > is a bit of a blink and the screen then shows the dialog box with the
>> > second
>> > check mark missing - the same as it was when I started this part of the
>> > operation. When I try to delete the key I get another query as to yes
>> > or
>> > no,
>> > I respond yes and then I get a "Error Deleting Key' message that states
>> > 'Cannot delete S-1-5-21-4074520820-1956087346-1005: Error while
>> > deleting
>> > key.'
>> >
>> > And that is where I was when I started this series of threads.
>> >
>> > I would appreciate any suggestions you have.
>> >
>> > Thanks
>> >
>> >
>> >
>> > "Bruce Hagen" wrote:
>> >
>> >> I guess my post was the only one you didn't look at, or reply to, in
>> >> XP
>> >> General.
>> >>
>> >> Crossposted to OE General.
>> >>
>> >> Outlook Express keeps prompting for your password
>> >> http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
>> >>
>> >> Save password setting not retained in Outlook or Outlook Express:
>> >> http://support.microsoft.com/kb/290684
>> >> --
>> >> Bruce Hagen
>> >> MS-MVP Outlook Express
>> >> Imperial Beach, CA
>> >>
>> >>
>> >> "saylerman" <saylerman@discussions.microsoft.com> wrote in message
>> >> news:BFB0CC4A-9B7B-4AE8-9947-E123826BFC3F@microsoft.com...
>> >> > Using Outlook Express 6 on WinXP Pro. Password on POP acct not
>> >> > being
>> >> > saved.
>> >> > Have read many threads and found Knowledge Base article on the
>> >> > problem.
>> >> > I
>> >> > have tried all of the options and all fail. The option to delete
>> >> > key
>> >> > from
>> >> > register doesn't work. When I try to delete the key I get a message
>> >> > that
>> >> > delete failed because of....some words which I currently forget. If
>> >> > its
>> >> > important let me know.
>> >> >
>> >> > Thanks for your help.
>> >> >
>> >> > Not a big deal, but a pain in the butt.
>> >>
>> >>
>>
>>

saylerman
Fri May 09 15:18:01 PDT 2008

Thanks for the additional info.

I have read the ref matl and didn't come up with anything.

Like a lot of folks, I have a lot of options and only so much time to spend
on what is a minor but annoying issue. I chose to load Mozilla Firebird and
leave the wreckage behind. No password problems.

I appreciate your help and your flexible attitude. Thanks again.

"Bruce Hagen" wrote:

> Since you mention you did use Outlook, have a look at these links.
>
> Make OE the default e-mail client:
> http://www.oehelp.com/oedef.aspx
>
> For links in e-mail:
> http://www.oehelp.com/oelnk.aspx
>
> And:
> http://support.microsoft.com/?kbid=306098
>
> Restores OE to the E-mail clients list in Internet Options
> http://www.dougknox.com/xp/scripts_desc/oe_client.htm
>
> If you have/had MS Outlook installed, also see:
> http://www.oehelp.com/OETips.aspx#13
>
> "Send To" and E-mail Links Do Not Work Using Outlook Express as Default:
> http://support.microsoft.com/?kbid=306098
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "saylerman" <saylerman@discussions.microsoft.com> wrote in message
> news:6E2A6E87-EBC4-4386-8543-62F3BC64C739@microsoft.com...
> > Yes. I use a gmail account and have done so for a couple of years. The
> > process works fine on a WinXP media edition laptop that I use. Its just
> > on
> > the desktop system that I recently restored that the problem arises. I
> > have
> > no other problems with it other than run-of-the-mill stuff. I was using
> > Outlook, but when this thing came up I uninstalled it to try and keep the
> > debugging as simple as possible.
> >
> > "Bruce Hagen" wrote:
> >
> >> This /is/ the Outlook Express logon password you created and not an
> >> identity
> >> password, correct?
> >>
> >> In Tools | Accounts | Mail | Properties | Servers, is the correct
> >> password
> >> entered and is the box checked to Remember Password? Does the box become
> >> unchecked?
> >> --
> >> Bruce Hagen
> >> MS-MVP Outlook Express
> >> Imperial Beach, CA
> >>
> >>
> >> "saylerman" <saylerman@discussions.microsoft.com> wrote in message
> >> news:C397E521-A323-40B4-A19D-02271FB825C1@microsoft.com...
> >> > Thanks for your post. This is my first time using this resource so I'm
> >> > progressing up the learning curve.
> >> >
> >> > I found your first reference earlier and in following it ran into a
> >> > brick
> >> > wall, hence my post to this group. As you are aware, it deals with
> >> > using
> >> > the
> >> > applications software interface to try and solve the problem AND if
> >> > that
> >> > doesn't work, use the registry editor. I tried adding an identity in
> >> > OE
> >> > and
> >> > deleting the default 'Main Identity' without any success.
> >> >
> >> > Your second reference (290684) was new to me and I like it since it
> >> > deals
> >> > specifically with the editing of the registry. This is also referred
> >> > to
> >> > in
> >> > the above reference. With an aplolgy for my previous 'distilled'
> >> > version,
> >> > I'll describe what happens. I used 290684 as my 'program' and took
> >> > some
> >> > screen shots as well.
> >> >
> >> > After I choose 'permission' from the Edit menu in Registry Editor, I
> >> > get a
> >> > dialog box that shows 4 entries - all are identified as 'Allow.' 3 of
> >> > the
> >> > 4
> >> > show 'Full Control' and the other (RESTRICTED) shows 'Read.' There are
> >> > 2
> >> > options that can be checked. The first starts 'Inherit from parent the
> >> > permission.....' It is checked. The second is the one referred to
> >> > 'Replace
> >> > permission entries....' When I check that one and hit the apply button
> >> > I
> >> > get
> >> > a Security warning message that starts out 'This will remove
> >> > explicitly
> >> > defined permissions....' With a choice of yes or no. I choose yes.
> >> > There
> >> > is a bit of a blink and the screen then shows the dialog box with the
> >> > second
> >> > check mark missing - the same as it was when I started this part of the
> >> > operation. When I try to delete the key I get another query as to yes
> >> > or
> >> > no,
> >> > I respond yes and then I get a "Error Deleting Key' message that states
> >> > 'Cannot delete S-1-5-21-4074520820-1956087346-1005: Error while
> >> > deleting
> >> > key.'
> >> >
> >> > And that is where I was when I started this series of threads.
> >> >
> >> > I would appreciate any suggestions you have.
> >> >
> >> > Thanks
> >> >
> >> >
> >> >
> >> > "Bruce Hagen" wrote:
> >> >
> >> >> I guess my post was the only one you didn't look at, or reply to, in
> >> >> XP
> >> >> General.
> >> >>
> >> >> Crossposted to OE General.
> >> >>
> >> >> Outlook Express keeps prompting for your password
> >> >> http://www.dougknox.com/xp/tips/xp_oe_passwords.htm
> >> >>
> >> >> Save password setting not retained in Outlook or Outlook Express:
> >> >> http://support.microsoft.com/kb/290684
> >> >> --
> >> >> Bruce Hagen
> >> >> MS-MVP Outlook Express
> >> >> Imperial Beach, CA
> >> >>
> >> >>
> >> >> "saylerman" <saylerman@discussions.microsoft.com> wrote in message
> >> >> news:BFB0CC4A-9B7B-4AE8-9947-E123826BFC3F@microsoft.com...
> >> >> > Using Outlook Express 6 on WinXP Pro. Password on POP acct not
> >> >> > being
> >> >> > saved.
> >> >> > Have read many threads and found Knowledge Base article on the
> >> >> > problem.
> >> >> > I
> >> >> > have tried all of the options and all fail. The option to delete
> >> >> > key
> >> >> > from
> >> >> > register doesn't work. When I try to delete the key I get a message
> >> >> > that
> >> >> > delete failed because of....some words which I currently forget. If
> >> >> > its
> >> >> > important let me know.
> >> >> >
> >> >> > Thanks for your help.
> >> >> >
> >> >> > Not a big deal, but a pain in the butt.
> >> >>
> >> >>
> >>
> >>
>
>