Multiple send of emails

Some times my OE fails to move the sent email from the Out folder to the Sent
folder. I know my accounts are set properly because this is a sporadic
condition that comes and goes without changing my outgoing servers. When the
email does not transfer to the sent folder it remains in the out folder and
then is sent multiple times to the receipients. This condition even persists
when I close and restart OE as well as reboot my computer. I think I have
eliminated malware based on daily scans with AVG and Webroot for viruses and
spyware and none has been found.

Any help would be appreciated. Thanks.

Bruce
Fri May 02 21:30:47 PDT 2008

Do the following for the Outbox, and if the problem persists, repeat for
Sent Items after you move any messages you wish to save to a local folder
you create.

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Write the location down and navigate to it in
Windows Explorer or, copy and paste it into Start | Run.

In WinXP, Win2K & Win2K3, the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options
Icon | View, or in Windows Explorer | Tools | Folder Options | View.

With OE closed, find the DBX file for the folder in question {Outbox.dbx}
and delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Cali 54" <Cali54@discussions.microsoft.com> wrote in message
news:C15D411A-43EE-44C2-9975-287223E4CA7C@microsoft.com...
> Some times my OE fails to move the sent email from the Out folder to the
> Sent
> folder. I know my accounts are set properly because this is a sporadic
> condition that comes and goes without changing my outgoing servers. When
> the
> email does not transfer to the sent folder it remains in the out folder
> and
> then is sent multiple times to the receipients. This condition even
> persists
> when I close and restart OE as well as reboot my computer. I think I have
> eliminated malware based on daily scans with AVG and Webroot for viruses
> and
> spyware and none has been found.
>
> Any help would be appreciated. Thanks.

Frank
Sat May 03 06:16:02 PDT 2008

"Cali 54" <Cali54@discussions.microsoft.com> wrote in message
news:C15D411A-43EE-44C2-9975-287223E4CA7C@microsoft.com...
> Some times my OE fails to move the sent email from the Out folder to the
> Sent
> folder. I know my accounts are set properly because this is a sporadic
> condition that comes and goes without changing my outgoing servers. When
> the
> email does not transfer to the sent folder it remains in the out folder
> and
> then is sent multiple times to the receipients. This condition even
> persists
> when I close and restart OE as well as reboot my computer. I think I have
> eliminated malware based on daily scans with AVG and Webroot for viruses
> and
> spyware and none has been found.
>
> Any help would be appreciated. Thanks.

Email scanning should be turned off in any anti-virus. Also exclude EML
files from the scan. It provides no protection not provided by the regular
resident protection.
Besides that, McAfee and Norton are not compatible with Windows Mail and
Outlook Express and should be uninstalled. The latest version of Trend's
anti-virus seems to be causing problems too.

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email

Cali54
Sat May 03 12:26:01 PDT 2008

Bruce,
It looks like all my default boxes have more than 100MB, for example,
Deleted Items shows 781 MB in "run | file explorer", but shows empty in OE.
Should I delete these default boxes in the "run | file explorer" view and
let OE recreate them at the next start sequence?
Thanks for your help.

Frank,
Thanks for the reply, but I am using AVG free and have suppressed email scan.


"Cali 54" wrote:

> Some times my OE fails to move the sent email from the Out folder to the Sent
> folder. I know my accounts are set properly because this is a sporadic
> condition that comes and goes without changing my outgoing servers. When the
> email does not transfer to the sent folder it remains in the out folder and
> then is sent multiple times to the receipients. This condition even persists
> when I close and restart OE as well as reboot my computer. I think I have
> eliminated malware based on daily scans with AVG and Webroot for viruses and
> spyware and none has been found.
>
> Any help would be appreciated. Thanks.

Bruce
Sat May 03 12:48:41 PDT 2008

The size doesn't change until you compact. Did you save any messages you
want from Deleted Items and Sent Items? If so, close OE and delete the
corresponding dbx files. If you go back there after you open OE, you will
see they are now 59KB.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Restore:
http://www.insideoe.com/backup/

This is a great two click program:

Outlook Express Quick Backup (OEQB)
http://www.oehelp.com/OEBackup/Default.aspx
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Cali 54" <Cali54@discussions.microsoft.com> wrote in message
news:0C10B115-7FB2-4FD5-BA20-32DD0C4C6801@microsoft.com...
> Bruce,
> It looks like all my default boxes have more than 100MB, for example,
> Deleted Items shows 781 MB in "run | file explorer", but shows empty in
> OE.
> Should I delete these default boxes in the "run | file explorer" view and
> let OE recreate them at the next start sequence?
> Thanks for your help.
>
> Frank,
> Thanks for the reply, but I am using AVG free and have suppressed email
> scan.
>
>
> "Cali 54" wrote:
>
>> Some times my OE fails to move the sent email from the Out folder to the
>> Sent
>> folder. I know my accounts are set properly because this is a sporadic
>> condition that comes and goes without changing my outgoing servers. When
>> the
>> email does not transfer to the sent folder it remains in the out folder
>> and
>> then is sent multiple times to the receipients. This condition even
>> persists
>> when I close and restart OE as well as reboot my computer. I think I
>> have
>> eliminated malware based on daily scans with AVG and Webroot for viruses
>> and
>> spyware and none has been found.
>>
>> Any help would be appreciated. Thanks.

szning
Fri May 09 02:08:50 PDT 2008

On 5=D4=C24=C8=D5, =C9=CF=CE=E73=CA=B148=B7=D6, "Bruce Hagen" <Nos...@mymail=
.invalid> wrote:
> The size doesn't change until you compact. Did you save any messages you
> want from Deleted Items and Sent Items? If so, close OE and delete the
> correspondingdbxfiles. If you go back there after you open OE, you will
> see they are now 59KB.
>
> General precautions forOutlook Express:
>
> Do not archive mail in default OE folders. They will eventually becomecorr=
upt. Create your own user defined folders for storing mail and move your
> mail to them. Empty Deleted Items folder regularly. Keep user created
> folders under 100MB, and Default folders as empty as is feasible.
>
> After you are done, follow up by compacting your folders manually while
> working *offline* and do it often.
>
> Click onOutlook Expressat the top of the folder tree so no folders are
> open. Then: File | Work Offline (or double click Working Online in the
> Status Bar). File | Folder | Compact all folders. Don't touch anything unt=
il
> the compacting is completed.
>
> Turn off e-mail scanning in your anti-virus program. It is a redundant lay=
er
> of protection that eats up CPUs and causes a multitude of problems such as=

> time-outs and account setting changes. Your up-to-date A/V program will
> continue to protect you sufficiently. For more, see:http://www.oehelp.com/=
OETips.aspx#3
>
> In Tools | Options | Maintenance: Uncheck Compact messages in background a=
nd
> leave it unchecked. {N/A if running XP/SP2}.
>
> And backup often.
>
> Backup & Restore:http://www.insideoe.com/backup/
>
> This is a great two click program:
>
> Outlook ExpressQuick Backup (OEQB)http://www.oehelp.com/OEBackup/Default.a=
spx
> --
> Bruce Hagen
> MS-MVPOutlook Express
> Imperial Beach, CA
>
> "Cali 54" <Cal...@discussions.microsoft.com> wrote in message
>
> news:0C10B115-7FB2-4FD5-BA20-32DD0C4C6801@microsoft.com...
>
>
>
> > Bruce,
> > It looks like all my default boxes have more than 100MB, for example,
> > Deleted Items shows 781 MB in "run | file explorer", but shows empty in
> > OE.
> > Should I delete these default boxes in the "run | file explorer" view a=
nd
> > let OE recreate them at the next start sequence?
> > Thanks for your help.
>
> > Frank,
> > Thanks for the reply, but I am using AVG free and have suppressed email
> > scan.
>
> > "Cali 54" wrote:
>
> >> Some times my OE fails to move the sent email from the Out folder to th=
e
> >> Sent
> >> folder. I know my accounts are set properly because this is a sporadic=

> >> condition that comes and goes without changing my outgoing servers. Wh=
en
> >> the
> >> email does not transfer to the sent folder it remains in the out folder=

> >> and
> >> then is sent multiple times to the receipients. This condition even
> >> persists
> >> when I close and restart OE as well as reboot my computer. I think I
> >> have
> >> eliminated malware based on daily scans with AVG and Webroot for viruse=
s
> >> and
> >> spyware and none has been found.
>
> >> Any help would be appreciated. Thanks.- =D2=FE=B2=D8=B1=BB=D2=FD=D3=C3=
=CE=C4=D7=D6 -
>
> - =CF=D4=CA=BE=D2=FD=D3=C3=B5=C4=CE=C4=D7=D6 -

Hi,

Why not try Advanced Outlook Express Repair at http://www.datanumen.com/aoer=
/
? It recovers several important Outlook Express dbx files for me and
is really helpful!however it id not for free.

Alan