PA
Sat Mar 22 23:05:35 PDT 2008
Very good and thank you very much for your feedback.
[I do not recommend naming any new identity "Main Identity" and I also
recommend not using either "main" or "identity" in the name to avoid any
possible confusion.]
--
~PA Bear
Diane P. wrote:
> I followed your procedure and I no longer have "fault bucket", nor is Dr
> Watson in a Post-Mortem state.
>
> Seriously though, thanks for your help. You provide a wonderful service
> here
> for those of us who have issues and are to complimented. OE is now working
> flawlessly.
<paste>
> I presume I should not choose the name "Main Identity" for the Main
> Identity
> when I delete the old/create the new account or won't it make a
> difference?
>
PA Bear [MS MVP] wrote:
> YW. Have you resolved the problems now, Diane?
>
> Diane P. wrote:
>> Thanks very much. I greatly appreciate your response to my inquiry.
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:uj0sPSuiIHA.3740@TK2MSFTNGP03.phx.gbl...
>>> Your current Identity may be damaged, especially if its the default Main
>>> Identity. Try one or more of your accounts in a new Named Identity
>>> (File
>>> > Identities > Add new identity). Assuming all is well, (1) compact
>>> all
>>> folders in the old identity, (2) import messages from the old identity
>>> into the new one, and then (3) delete the old one (File > Identities >
>>> Manage Identities).
>>>
>>> To avoid such corruption in future:
>>>
>>> - Don't use Inbox or Sent Items to archive messages. Move them to local
>>> folders created for this purpose.
>>>
>>> - Empty Deleted Items folder daily.
>>>
>>> - Disable Background Compacting [not available in SP2] and frequently
>>> perform a manual compact of all OE folders while "working offline".
>>> More
>>> at
http://www.insideoe.com/files/maintain.htm
>>>
>>> - Do not cancel Automatic Compacting, should it occur, and do not
>>> attempt
>>> to close OE via Task Manager or shutdown your machine if Automatic
>>> Compacting is taking place.
>>>
>>> - Disable email scanning by your anti-virus application. It can cause
>>> corruption (i.e., loss of messages), it provides no additional
>>> protection,
>>> and even Symantec says it's not necessary:
>>>
>>> <QP>
>>> Disabling Email Scanning does not leave you unprotected against viruses
>>> that are distributed as email attachments. Norton AntiVirus Auto-Protect
>>> scans incoming files as they are saved to your hard drive, including
>>> email
>>> and email attachments. Email Scanning is just another layer on top of
>>> this. To make sure that Auto-Protect is providing the maximum
>>> protection,
>>> keep Auto-Protect enabled and run LiveUpdate regularly to ensure that
>>> you
>>> have the most recent virus definitions.
>>> </QP>
>>>
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2002111812533106
>>> --
>>> ~Robear Dyer (PA Bear)
>>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>>> AumHa VSOP & Admin
http://aumha.net
>>> DTS-L
http://dts-l.net/
>>>
>>> Diane P. wrote:
>>>> To make a long story short, I switched back from Thunderbird to OE;
>>>> fewer
>>>> log-in problems. I also had to chnage file associations form
>>>> Thunderbird
>>>> .eml files to those files associated with OE. I am not sure if this is
>>>> the
>>>> source of the problems, but I got a message from ISP that there were
>>>> new
>>>> newsgroups. I was looking through the list and chose a group I wanted
>>>> to
>>>> add
>>>> and got a message that OE encountered a problem and had to close.
>>>>
>>>> "Hanging app was msimn.exe"
>>>>
>>>> Then, a Dr. Watson PostMortem Debugger failure message.
>>>>
>>>> Then there was the Fault Bucket message 45257867
>>>>
>>>> I tried the same thing over again and got the same error messages. I
>>>> can't
>>>> add any newsgroups without OE crashing.
>>>>
>>>> I have had log in problems with ISP. Only recognizes my user ID and
>>>> password
>>>> 75% of the time via email client and 100% of the time using webmail.
>>>> Perhaps
>>>> there's corruption somewhere. Can someone give me a hand to get started
>>>> to
>>>> correct these issues. I can get mail and I can get and read Usenet
>>>> messages
>>>> without difficulty.
>>>>
>>>> I have WinXP SP2, all up to date, AVAST, Spybot S&D, Ad-aware, Comodo
>>>> Firewall and Super-Anti-Spyware. My guts tell me there's no easy fix
>>>> and
>>>> there is pain ahead. Thanks.
>>>>
>>>> Diane