Disappearing menu bar

On my friend's computer, in OE, the menu bar has vanished. I mean the File,
Edit, Tools, Message, Help menu bar, not the Tools bar or similar.

There doesn't seem to be an option for this, and pressing ALT doesn't seem
to make any menu options appear.

My friend is not particularly computer savvy and I'm not able to go to his
house to fiddle or reinstall OE. Is there a relatively painless way to fix
this?

I'm positive he's had this problem before, and it was solved, but I can't
for the life of me think how we did it.

Many thanks in advance,

Jono C.

Bruce
Thu May 01 06:56:17 PDT 2008

You may have a damaged identity especially if it is the default Main
Identity. File | Identity | Add New Identity. Create a new one and test it.
If all is well, you can import your messages and Address Book from the old
identity and delete it.

How to Create and Use Identities in Outlook Express
http://support.microsoft.com/?kbid=209169
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jono" <Jono@discussions.microsoft.com> wrote in message
news:7F85E1DE-B96D-4C57-847D-E709A9B16EC3@microsoft.com...
> On my friend's computer, in OE, the menu bar has vanished. I mean the
> File,
> Edit, Tools, Message, Help menu bar, not the Tools bar or similar.
>
> There doesn't seem to be an option for this, and pressing ALT doesn't seem
> to make any menu options appear.
>
> My friend is not particularly computer savvy and I'm not able to go to his
> house to fiddle or reinstall OE. Is there a relatively painless way to fix
> this?
>
> I'm positive he's had this problem before, and it was solved, but I can't
> for the life of me think how we did it.
>
> Many thanks in advance,
>
> Jono C.

Jono
Thu May 01 17:06:03 PDT 2008

Many thanks Bruce!

- Jono

"Bruce Hagen" wrote:
> You may have a damaged identity especially if it is the default Main
> Identity. File | Identity | Add New Identity. Create a new one and test it.
> If all is well, you can import your messages and Address Book from the old
> identity and delete it.

Bruce
Thu May 01 17:12:26 PDT 2008

You're welcome.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jono" <Jono@discussions.microsoft.com> wrote in message
news:2D1E090E-CC6C-4F5A-AB84-13657838100B@microsoft.com...
> Many thanks Bruce!
>
> - Jono
>
> "Bruce Hagen" wrote:
>> You may have a damaged identity especially if it is the default Main
>> Identity. File | Identity | Add New Identity. Create a new one and test
>> it.
>> If all is well, you can import your messages and Address Book from the
>> old
>> identity and delete it.

Jono
Thu May 01 18:58:15 PDT 2008

Bruce, I've realised, since the File menu has disappeared, I can't change the
identities to test this solution.

- Jono

Bruce
Thu May 01 19:08:16 PDT 2008

Please include all previous messages in your replies. It makes things much
easier for us to follow. Thank you.

I thought from your previous post that it was solved.

Click on Outlook Express at the top of the folder tree. At top right of the
window that appears is an Identities option with a drop-down arrow. You can
do it from there.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Jono" <Jono@discussions.microsoft.com> wrote in message
news:26C3CF56-A5E6-4D2C-9211-D64E340B7B7F@microsoft.com...
> Bruce, I've realised, since the File menu has disappeared, I can't change
> the
> identities to test this solution.
>
> - Jono

Jono
Thu May 01 22:38:01 PDT 2008

Thanks again for that.

All the best.

- Jono

"Bruce Hagen" wrote:

> Please include all previous messages in your replies. It makes things much
> easier for us to follow. Thank you.
>
> I thought from your previous post that it was solved.
>
> Click on Outlook Express at the top of the folder tree. At top right of the
> window that appears is an Identities option with a drop-down arrow. You can
> do it from there.
> --
> Bruce Hagen
> MS-MVP Outlook Express
> Imperial Beach, CA
>
>
> "Jono" <Jono@discussions.microsoft.com> wrote in message
> news:26C3CF56-A5E6-4D2C-9211-D64E340B7B7F@microsoft.com...
> > Bruce, I've realised, since the File menu has disappeared, I can't change
> > the
> > identities to test this solution.
> >
> > - Jono
>
>

Frank
Fri May 02 18:31:21 PDT 2008

"Jono" <Jono@discussions.microsoft.com> wrote in message
news:26C3CF56-A5E6-4D2C-9211-D64E340B7B7F@microsoft.com...
> Bruce, I've realised, since the File menu has disappeared, I can't change
> the
> identities to test this solution.


What does Alt-F do?

--
Frank Saunders MS-MVP IE,OE/WM
Do not reply with email