IE reports fatal error everytime the program is exited

Disclaimer-I looked for a forum on IE7 but could not find one in the Technet
list.

Everytime I exit IE7 it generates an unrecoverable error window and says it
must shutdown offering the choice of sending a report or not. I have
searched high and low for any information on how to fix this problem. It is
bad because it kills the core application therefore closing any IE window
that is open or in use.

I have unistalled IE7 and reinstalled but that did not change anything. I
do use Firefox as well and know that some pin the problem on Firefox but I
have 4 other machines that are configure with both and just this one has the
problem. Sure could use some help on this one.
Thanks,
-David

PA
Wed May 28 12:25:58 PDT 2008

Crossposted to IE General

=> Those with IE7-specific questions or comments are asked to post to and
seek support in this newsgroup: microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

========================================

> I have unistalled IE7 and reinstalled but that did not change anything

Does the behavior persist in IE6 (i.e., after uninstalling IE7)?
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

David Brown wrote:
> Disclaimer-I looked for a forum on IE7 but could not find one in the
> Technet
> list.
>
> Everytime I exit IE7 it generates an unrecoverable error window and says
> it
> must shutdown offering the choice of sending a report or not. I have
> searched high and low for any information on how to fix this problem. It
> is
> bad because it kills the core application therefore closing any IE window
> that is open or in use.
>
> I have unistalled IE7 and reinstalled but that did not change anything. I
> do use Firefox as well and know that some pin the problem on Firefox but I
> have 4 other machines that are configure with both and just this one has
> the
> problem. Sure could use some help on this one.
> Thanks,
> -David

David
Wed May 28 12:49:03 PDT 2008

I did not test IE6. Just unistalled and reinstalled IE7.
"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:OwRnckPwIHA.2028@TK2MSFTNGP05.phx.gbl...
> Crossposted to IE General
>
> => Those with IE7-specific questions or comments are asked to post to and
> seek support in this newsgroup: microsoft.public.internetexplorer.general
>
> On the web:
> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general
>
> In your newsreader:
> news://msnews.microsoft.com/microsoft.public.internetexplorer.general
>
> ========================================
>
>> I have unistalled IE7 and reinstalled but that did not change anything
>
> Does the behavior persist in IE6 (i.e., after uninstalling IE7)?
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
> David Brown wrote:
>> Disclaimer-I looked for a forum on IE7 but could not find one in the
>> Technet
>> list.
>>
>> Everytime I exit IE7 it generates an unrecoverable error window and says
>> it
>> must shutdown offering the choice of sending a report or not. I have
>> searched high and low for any information on how to fix this problem. It
>> is
>> bad because it kills the core application therefore closing any IE window
>> that is open or in use.
>>
>> I have unistalled IE7 and reinstalled but that did not change anything.
>> I
>> do use Firefox as well and know that some pin the problem on Firefox but
>> I
>> have 4 other machines that are configure with both and just this one has
>> the
>> problem. Sure could use some help on this one.
>> Thanks,
>> -David
>

Frank
Wed May 28 13:46:50 PDT 2008

I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

"David Brown" <dbrown@tvores.com> wrote in message
news:%23PYDjvPwIHA.3860@TK2MSFTNGP06.phx.gbl...
>I did not test IE6. Just unistalled and reinstalled IE7.
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:OwRnckPwIHA.2028@TK2MSFTNGP05.phx.gbl...
>> Crossposted to IE General
>>
>> => Those with IE7-specific questions or comments are asked to post to and
>> seek support in this newsgroup: microsoft.public.internetexplorer.general
>>
>> On the web:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general
>>
>> In your newsreader:
>> news://msnews.microsoft.com/microsoft.public.internetexplorer.general
>>
>> ========================================
>>
>>> I have unistalled IE7 and reinstalled but that did not change anything
>>
>> Does the behavior persist in IE6 (i.e., after uninstalling IE7)?
.>>
>> David Brown wrote:
>>> Disclaimer-I looked for a forum on IE7 but could not find one in the
>>> Technet
>>> list.
>>>
>>> Everytime I exit IE7 it generates an unrecoverable error window and says
>>> it
>>> must shutdown offering the choice of sending a report or not. I have
>>> searched high and low for any information on how to fix this problem.
>>> It is
>>> bad because it kills the core application therefore closing any IE
>>> window
>>> that is open or in use.
>>>
>>> I have unistalled IE7 and reinstalled but that did not change anything.
>>> I
>>> do use Firefox as well and know that some pin the problem on Firefox but
>>> I
>>> have 4 other machines that are configure with both and just this one has
>>> the
>>> problem. Sure could use some help on this one.

PA
Wed May 28 14:42:59 PDT 2008

Why didn't you test IE6?

1. Does this behavior persist if you start IE7 in No Add-ons mode? To start
IE7 in No Add-ons mode:

Right-click on the blue IE desktop icon and select Start without Add-ons; or

Start > (All) Programs > Accessories > System Tools > Internet Explorer (No
add-ons).

Troubleshooting and Internet Explorer?s (No Add-ons) Mode:
http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx

2. Does the problem persist if you Reset IE7 Settings (RIES)?
http://support.microsoft.com/kb/923737 <= Read before using!

3. If you uninstall (a) IE7 *exactly* per the link below (which
automatically returns you to IE6), (b) all toolbars and (c) all third-party
Windows Themes (including Window Blinds) and do NOT reinstall IE7, does this
behavior persist? If it does, do NOT reinstall IE7.

Uninstalling IE7
http://www.ie-vista.com/kbase2.html
[Only use the Command %windir%\ie7\spuninst\spuninst.exe if you cannot
uninstall via Add/Remove Programs!]

IE7 (Un)Installation and Anti-Malware Applications:
http://blogs.msdn.com/ie/archive/2006/10/11/IE7-Installation-and-Anti_2D00_Malware-Applications.aspx

4. Required reading IMHO before reinstalling IE7:

Sandi's Installation Tips <= Steps #1-8, #10 & #11; take note of #12, then
STOP
http://www.ie-vista.com/known_issues.html#pre-install

I strongly recommend using
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
installation source, not Automatic/Windows Update.

Direct Download link:
http://www.microsoft.com/downloads/details.aspx?familyid=9ae91ebe-3385-447c-8a30-081805b2f90b

Tip: Save the installer to your desktop, do not Run it.

5. Make *certain* that you check in at Windows Update immediately after
reinstalling IE7 to install any critical updates offered. If Optional
Updates category offers Root Certificates update, I recommend installing it
to take full advantage of IE7's additional security.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

David Brown wrote:
> I did not test IE6. Just unistalled and reinstalled IE7.
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:OwRnckPwIHA.2028@TK2MSFTNGP05.phx.gbl...
>> Crossposted to IE General
>>
>> => Those with IE7-specific questions or comments are asked to post to and
>> seek support in this newsgroup: microsoft.public.internetexplorer.general
>>
>> On the web:
>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general
>>
>> In your newsreader:
>> news://msnews.microsoft.com/microsoft.public.internetexplorer.general
>>
>> ========================================
>>
>>> I have unistalled IE7 and reinstalled but that did not change anything
>>
>> Does the behavior persist in IE6 (i.e., after uninstalling IE7)?
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> David Brown wrote:
>>> Disclaimer-I looked for a forum on IE7 but could not find one in the
>>> Technet
>>> list.
>>>
>>> Everytime I exit IE7 it generates an unrecoverable error window and says
>>> it
>>> must shutdown offering the choice of sending a report or not. I have
>>> searched high and low for any information on how to fix this problem.
>>> It
>>> is
>>> bad because it kills the core application therefore closing any IE
>>> window
>>> that is open or in use.
>>>
>>> I have unistalled IE7 and reinstalled but that did not change anything.
>>> I
>>> do use Firefox as well and know that some pin the problem on Firefox but
>>> I
>>> have 4 other machines that are configure with both and just this one has
>>> the
>>> problem. Sure could use some help on this one.
>>> Thanks,
>>> -David

David
Wed May 28 15:40:03 PDT 2008

Doing the reset fixed the problem.
Thanks for the info and the help.
-David

"Frank Saunders MS-MVP IE,OE/WM" <franksaunders@mvps.org> wrote in message
news:3BA08003-00A4-41AB-8206-34F86DF96279@microsoft.com...
>I know of three causes for the vast majority of such problems:
> 1. You might have incompatible add-ons:
> Go to Start | All Programs | Accessories | System Tools
> and click Internet Explorer (No Add-ons).
>
> 2. Tools | Internet Options | Advanced
> Scroll to the bottom and click Reset Internet Explorer Settings. Read
> this article first:
> How to use Reset Internet Explorer Settings (RIES):
> http://support.microsoft.com/kb/923737
> Note that the Reset IE Settings button will delete AutoComplete data (such
> as passwords.) Do you have those backed up?
>
> 3. Malware already installed on the computer: Help with malware
> All MS-MVP Sites.
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://www.elephantboycomputers.com/page2.html#Removing_Malware
> http://mvps.org/winhelp2002/unwanted.htm
> http://inetexplorer.mvps.org/darnit.html
> http://www.mvps.org/sramesh2k/Malware_Defence.htm
>
> Unexplained computer behavior may be caused by deceptive software.
> http://support.microsoft.com/kb/827315
>
> So How Did I Get Infected Anyway?
> For quite a few people it's by installing programs like Messenger Plus,
> whose ads for
> malware don't identify the malware as such and try to convince you that
> you
> owe it to the author. See also:
> http://www.wilderssecurity.com/showthread.php?t=27971
> Don't ever do a "default" install of anything. Always choose Custom and
> see
> what else is being carried along. Don't install any extras you're not
> sure
> of.
>
> You might also try the steps here:
> "Internet Explorer stops responding, stops working, or restarts"
> http://support.microsoft.com/gp/pc_ie_intro
>
> "David Brown" <dbrown@tvores.com> wrote in message
> news:%23PYDjvPwIHA.3860@TK2MSFTNGP06.phx.gbl...
>>I did not test IE6. Just unistalled and reinstalled IE7.
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:OwRnckPwIHA.2028@TK2MSFTNGP05.phx.gbl...
>>> Crossposted to IE General
>>>
>>> => Those with IE7-specific questions or comments are asked to post to
>>> and seek support in this newsgroup:
>>> microsoft.public.internetexplorer.general
>>>
>>> On the web:
>>> http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.internetexplorer.general
>>>
>>> In your newsreader:
>>> news://msnews.microsoft.com/microsoft.public.internetexplorer.general
>>>
>>> ========================================
>>>
>>>> I have unistalled IE7 and reinstalled but that did not change anything
>>>
>>> Does the behavior persist in IE6 (i.e., after uninstalling IE7)?
> .>>
>>> David Brown wrote:
>>>> Disclaimer-I looked for a forum on IE7 but could not find one in the
>>>> Technet
>>>> list.
>>>>
>>>> Everytime I exit IE7 it generates an unrecoverable error window and
>>>> says it
>>>> must shutdown offering the choice of sending a report or not. I have
>>>> searched high and low for any information on how to fix this problem.
>>>> It is
>>>> bad because it kills the core application therefore closing any IE
>>>> window
>>>> that is open or in use.
>>>>
>>>> I have unistalled IE7 and reinstalled but that did not change anything.
>>>> I
>>>> do use Firefox as well and know that some pin the problem on Firefox
>>>> but I
>>>> have 4 other machines that are configure with both and just this one
>>>> has the
>>>> problem. Sure could use some help on this one.
>