Someone in my address book all of a sudden is having problems sending emails
to me. It just started about a month ago. Following is the message they
receive:

"Your message was not delivered because the destination computer was not
reachable within the allowed queue period. Most likely there is a network
problem that prevented delivery, but it is also possible that the computer is
turned off, or does not have a mail system running right now."

What is strange is that some emails from the person are received and some
are not. Is it a firewall or spyware protection program that is
interferring? I currently have the email scanning feature turned OFF on the
Norton Protection Program installed which came free with my AT&T DSL service.

I use Outlook Express 6, operating system is Windows XP.
--
K. Christiansen

Re: Outlook Express Email Receiving Problem by Frank

Frank
Thu Feb 28 05:25:58 PST 2008

"K-Bob" <ish@copper.net> wrote in message
news:077D6082-330B-4EF4-9B10-05A63AE9C41F@microsoft.com...
> Someone in my address book all of a sudden is having problems sending
> emails
> to me. It just started about a month ago. Following is the message they
> receive:
>
> "Your message was not delivered because the destination computer was not
> reachable within the allowed queue period. Most likely there is a network
> problem that prevented delivery, but it is also possible that the computer
> is
> turned off, or does not have a mail system running right now."
>
> What is strange is that some emails from the person are received and some
> are not. Is it a firewall or spyware protection program that is
> interferring? I currently have the email scanning feature turned OFF on
> the
> Norton Protection Program installed which came free with my AT&T DSL
> service.
>
> I use Outlook Express 6, operating system is Windows XP.
> --
> K. Christiansen

You left out the useful part of the error message. The part with the server
names and the error codes.

--
Frank Saunders MS-MVP IE,OE/WM
www.fjsmjs.com
Do not reply with email


Re: Outlook Express Email Receiving Problem by PA

PA
Thu Feb 28 12:11:58 PST 2008

OE-specific newsgroup:
news://msnews.microsoft.com/microsoft.public.outlookexpress.general
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002

K-Bob wrote:
> Someone in my address book all of a sudden is having problems sending
> emails
> to me. It just started about a month ago. Following is the message they
> receive:
>
> "Your message was not delivered because the destination computer was not
> reachable within the allowed queue period. Most likely there is a network
> problem that prevented delivery, but it is also possible that the computer
> is turned off, or does not have a mail system running right now."
>
> What is strange is that some emails from the person are received and some
> are not. Is it a firewall or spyware protection program that is
> interferring? I currently have the email scanning feature turned OFF on
> the
> Norton Protection Program installed which came free with my AT&T DSL
> service.
>
> I use Outlook Express 6, operating system is Windows XP.


Re: Outlook Express Email Receiving Problem by ish

ish
Thu Feb 28 16:18:00 PST 2008

Sorry for posting this to the wrong area. I was in a hurry and didn't do my
research. My DSL service is: SBC Yahoo. Hope this helps you out.
--
K. Christiansen


"N. Miller" wrote:

> On Wed, 27 Feb 2008 20:21:00 -0800, K-Bob wrote:
>
> > Someone in my address book all of a sudden is having problems sending emails
> > to me. It just started about a month ago. Following is the message they
> > receive:
> >
> > "Your message was not delivered because the destination computer was not
> > reachable within the allowed queue period. Most likely there is a network
> > problem that prevented delivery, but it is also possible that the computer is
> > turned off, or does not have a mail system running right now."
> >
> > What is strange is that some emails from the person are received and some
> > are not. Is it a firewall or spyware protection program that is
> > interferring? I currently have the email scanning feature turned OFF on the
> > Norton Protection Program installed which came free with my AT&T DSL service.
> >
> > I use Outlook Express 6, operating system is Windows XP.
>
> Best asked in an Outlook Express 6 group. I am cross posting this to
> 'microsoft.public.windows.inetexplorer.ie6_outlookexpress'.
>
> This is your correspondent's SMTP relay agent telling you that it can't find
> the domain gateway (MX) server for your email domain. If you have signed up
> for AT&T DSL Service, it would help to know:
>
> Is this the former SBC DSL service (SBC Yahoo! DSL Service), or older? There
> are nine legacy email domains in use.
>
> Is this AT&T Worldnet DSL Service, or AT&T FastAccess DSL Service?
>
> Email to the first service goes to 'prodigy.net' MX servers, to the second
> goes to 'att.net' MX servers. There are some differences in how each handles
> incoming email.
>
> --
> Norman
> ~Shine, bright morning light,
> ~now in the air the spring is coming.
> ~Sweet, blowing wind,
> ~singing down the hills and valleys.
>

Re: Outlook Express Email Receiving Problem by PA

PA
Thu Feb 28 18:42:54 PST 2008

The problem would appear to be on your ISP's end, K-Bob.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

K-Bob wrote:
> Sorry for posting this to the wrong area. I was in a hurry and didn't do
> my
> research. My DSL service is: SBC Yahoo. Hope this helps you out.
>
>> On Wed, 27 Feb 2008 20:21:00 -0800, K-Bob wrote:
>>
>>> Someone in my address book all of a sudden is having problems sending
>>> emails to me. It just started about a month ago. Following is the
>>> message they receive:
>>>
>>> "Your message was not delivered because the destination computer was not
>>> reachable within the allowed queue period. Most likely there is a
>>> network
>>> problem that prevented delivery, but it is also possible that the
>>> computer is turned off, or does not have a mail system running right
>>> now."
>>>
>>> What is strange is that some emails from the person are received and
>>> some
>>> are not. Is it a firewall or spyware protection program that is
>>> interferring? I currently have the email scanning feature turned OFF on
>>> the Norton Protection Program installed which came free with my AT&T DSL
>>> service.
>>>
>>> I use Outlook Express 6, operating system is Windows XP.
>>
>> Best asked in an Outlook Express 6 group. I am cross posting this to
>> 'microsoft.public.windows.inetexplorer.ie6_outlookexpress'.
>>
>> This is your correspondent's SMTP relay agent telling you that it can't
>> find the domain gateway (MX) server for your email domain. If you have
>> signed up for AT&T DSL Service, it would help to know:
>>
>> Is this the former SBC DSL service (SBC Yahoo! DSL Service), or older?
>> There are nine legacy email domains in use.
>>
>> Is this AT&T Worldnet DSL Service, or AT&T FastAccess DSL Service?
>>
>> Email to the first service goes to 'prodigy.net' MX servers, to the
>> second
>> goes to 'att.net' MX servers. There are some differences in how each
>> handles incoming email.
>>
>> --
>> Norman
>> ~Shine, bright morning light,
>> ~now in the air the spring is coming.
>> ~Sweet, blowing wind,
>> ~singing down the hills and valleys.


Re: Outlook Express Email Receiving Problem by ish

ish
Sat Mar 01 06:01:01 PST 2008

I had received a delivery failure notice from MY email provider due to a full
mail box so I went ahead and sent an attached copy of my contact's error
message to that email address. Is that what I should have done?? Or how do
I find the email address for the postmaster at swbell.net?
--
K. Christiansen


"N. Miller" wrote:

> On Thu, 28 Feb 2008 16:18:00 -0800, K-Bob wrote:
>
> > Sorry for posting this to the wrong area. I was in a hurry and didn't do my
> > research. My DSL service is: SBC Yahoo. Hope this helps you out.
>
> SBC Yahoo! DSL Service changed name to at&t Yahoo! HSI some time after SBC
> bought AT&T, which purchase went into effect on Jan. 1, 2006.
>
> Your email domain is probably 'sbcglobal.net', though there are eight
> others. The MX servers for that domain are actually in the 'prodigy.net'
> domain; but automatically transfer email to Yahoo! Mail Plus POP3 servers.
>
> Since your correspondent is receiving the message about the server not being
> "available", that would point to a problem with the 'prodigy.net' MX
> servers. Sam Spade tells me that the servers for 'sbcglobal.net' are of the
> form, 'sbcmx{N}.prodigy.net', where {N} is a numeral from '1' to '9'.
>
> You might want to send an email to the postmaster for the 'swbell.net'
> domain, according to Sam Spade. You should have your correspondent forward
> the entire Delivery Status Notice (use "Forward as Attachment"), and you
> should forward that attachment when you get it. The Postmaster will want to
> see the entire DSN, including its full headers.
>
> If your email domain is not 'sbcglobal.net', then the MX servers will be
> named different, and on different IP addresses. Also, the 'postmaster@'
> email domain may be different. I have the 'pacbell.net' domain, and the
> postmaster for that domain is in the 'pbi.net' domain.
>
> --
> Norman
> ~Shine, bright morning light,
> ~now in the air the spring is coming.
> ~Sweet, blowing wind,
> ~singing down the hills and valleys.
>

Re: Outlook Express Email Receiving Problem by Michael

Michael
Sat Mar 01 11:46:16 PST 2008

If you are sending a message to someone and you get the return message
that the mailbox is full, that means that the recipient's server mail
box is full. The recipient is the one who needs to fix the problem. If
you have some other way to contact him, let him know.

If you received notice that Your mailbox is near full or full, then you
need to clear out your server mail box. You wouldn't get that notice on
a delivery failure unless you were sending to yourself from another
e-mail address that you have. If you mail service offers web mail
access, that is the easiest way to clear out your server mail box.

--

Mike - http://pages.prodigy.net/michael_santovec/techhelp.htm


"K-Bob" <ish@copper.net> wrote in message
news:4CF607FB-83E8-4212-8043-FD931B7684EF@microsoft.com...
>I had received a delivery failure notice from MY email provider due to
>a full
> mail box so I went ahead and sent an attached copy of my contact's
> error
> message to that email address. Is that what I should have done?? Or
> how do
> I find the email address for the postmaster at swbell.net?
> --
> K. Christiansen
>
>
> "N. Miller" wrote:
>
>> On Thu, 28 Feb 2008 16:18:00 -0800, K-Bob wrote:
>>
>> > Sorry for posting this to the wrong area. I was in a hurry and
>> > didn't do my
>> > research. My DSL service is: SBC Yahoo. Hope this helps you out.
>>
>> SBC Yahoo! DSL Service changed name to at&t Yahoo! HSI some time
>> after SBC
>> bought AT&T, which purchase went into effect on Jan. 1, 2006.
>>
>> Your email domain is probably 'sbcglobal.net', though there are eight
>> others. The MX servers for that domain are actually in the
>> 'prodigy.net'
>> domain; but automatically transfer email to Yahoo! Mail Plus POP3
>> servers.
>>
>> Since your correspondent is receiving the message about the server
>> not being
>> "available", that would point to a problem with the 'prodigy.net' MX
>> servers. Sam Spade tells me that the servers for 'sbcglobal.net' are
>> of the
>> form, 'sbcmx{N}.prodigy.net', where {N} is a numeral from '1' to '9'.
>>
>> You might want to send an email to the postmaster for the
>> 'swbell.net'
>> domain, according to Sam Spade. You should have your correspondent
>> forward
>> the entire Delivery Status Notice (use "Forward as Attachment"), and
>> you
>> should forward that attachment when you get it. The Postmaster will
>> want to
>> see the entire DSN, including its full headers.
>>
>> If your email domain is not 'sbcglobal.net', then the MX servers will
>> be
>> named different, and on different IP addresses. Also, the
>> 'postmaster@'
>> email domain may be different. I have the 'pacbell.net' domain, and
>> the
>> postmaster for that domain is in the 'pbi.net' domain.
>>
>> --
>> Norman
>> ~Shine, bright morning light,
>> ~now in the air the spring is coming.
>> ~Sweet, blowing wind,
>> ~singing down the hills and valleys.
>>



Re: Outlook Express Email Receiving Problem by ish

ish
Sat Mar 01 20:15:02 PST 2008

Finally found a Yahoo newsgroup and this is what I found:

"Yahoo has been having major server issues since at LEAST Jan. 10, seemingly
just with particular servers. And what's happening to you is unfortunately
one of the many problems that people are having because of them, and Yahoo
doesn't seem to be in any particular hurry to solve them. I've had to use
another acct.provided free by my ISP to send/rcv important e-mails since Jan.
10, and it's been working just fine the whole time. If you don't have another
acct.w/another provider besides Yahoo, I'd strongly advise to get one; it
makes a good backup in case of problems like this. Since that original
posting, they've also sent another e-mail that they've escalated the problem
(or should I say problems!) to their engineering department, which is an
indication of major problems, and not just a minor S/W "glitch." This would
indicate to me that there are also compatibility issues btwn. the H/W and
S/W, besides the server problems. So it's not anything you're doing, your
computer, or your internet connection, and don't let anyone tell you
otherwise."

So thank you so much for your time and responses. Guess it is strictly up
to AT&T Yahoo to resolve this issue I am experiencing. You were correct when
you mentioned the server problems.
--
K. Christiansen


"N. Miller" wrote:

> On Sat, 1 Mar 2008 06:01:01 -0800, K-Bob wrote:
>
> > I had received a delivery failure notice from MY email provider due to a full
> > mail box so I went ahead and sent an attached copy of my contact's error
> > message to that email address. Is that what I should have done?? Or how do
> > I find the email address for the postmaster at swbell.net?
>
> Your provider? I thought you said your provider was at&t Yahoo! HSI
> (formerly called, 'SBC Yahoo! DSL Service'). At this point, it is pretty
> clear that your problem is not with any Microsoft product, but either your
> ISP (which has its own tech help groups), or your correspondent's ISP.
> Perhaps this would be better handled by posting your problem to an AT&T
> specific newsgroup:
>
> news://news.sf.sbcglobal.net/sbcglobal.help.tech.email
>
> Because you are using the abominable "Microsoft CDO for Windows 2000" news
> reader, I don't know how you are configured for a news client, or even what
> part of the 13-state, legacy SBC region you are posting from. The server
> names point to the same farm, but do have regional names.
>
> For help setting up a news client, check here:
>
> http://helpme.att.net/article.php?item=387
>
> The server names are listed here:
>
> http://helpme.att.net/article.php?item=287
>
> When you do post there, be sure to explain your problem with care (who is
> getting the Delivery Status Notice, and from which entity ("MAILER-DAEMON@";
> and whatever domain follows the '@'). And also, which email domain you are
> using (there are nine possible).
>
> You should also know that there is a difference between legacy users, who
> never migrated to the co-branded Yahoo! Mail service, and new users, who are
> a part of that service. All those details should be easily handled by the
> at&t Yahoo! HSI experts in the AT&T newsgroups. Sorry, no web interface to
> those groups (that I know of). The web isn't the whole of the Internet,
> after all.
>
> --
> Norman
> ~Shine, bright morning light,
> ~now in the air the spring is coming.
> ~Sweet, blowing wind,
> ~singing down the hills and valleys.
>