Internet Explorer has encountered a problem and needs to close. W

Hi,

I am getting the following error:
"Internet Explorer has encountered a problem and needs to close. We are
sorry for the inconvenience"

Error Report:
AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: unknown
ModVer: 0.0.0.0 Offset: 0218137b


Please help me.

Thanks,
~Prady~

nass
Wed Apr 30 00:26:00 PDT 2008



"Prady" wrote:

> Hi,
>
> I am getting the following error:
> "Internet Explorer has encountered a problem and needs to close. We are
> sorry for the inconvenience"
>
> Error Report:
> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: unknown
> ModVer: 0.0.0.0 Offset: 0218137b
>
>
> Please help me.
>
> Thanks,
> ~Prady~


Error message when you start Internet Explorer in Windows XP
http://support.microsoft.com/kb/921470

You receive a "Microsoft Internet Explorer has encountered a problem and
http://support.microsoft.com/kb/884838

Go through these cleaning steps:
1... Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .

Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.

= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256

Scan for malware from here:
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
http://onecare.live.com/standard/en-gb/default.htm

HTH.
nass
---
http://www.nasstec.co.uk

Robert
Thu May 01 10:23:32 PDT 2008

"Prady" <Prady@discussions.microsoft.com> wrote in message
news:FB4C01F9-6515-4CA5-83E9-EB308A95DAEE@microsoft.com...
> Hi,
>
> I am getting the following error:
> "Internet Explorer has encountered a problem and needs to close. We are
> sorry for the inconvenience"
>
> Error Report:
> AppName: iexplore.exe AppVer: 6.0.2900.2180 ModName: unknown
> ModVer: 0.0.0.0 Offset: 0218137b


Unfortunately, Modname: unknown usually means that the crash address
is bogus, so the crash may be due to its "caller" or even somewhere earlier
in the call stack.

If you have this crash captured on drwtsn32.log too you can try finding
and capturing the crashing thread's Stack Back Trace (in an English version
of Windows) by doing a find up from the bottom for FAULT ->0218137B
E.g. that would be assuming that as well as being the crash "offset"
the 0218137B was the full address for the crash.


>
>
> Please help me.
>
> Thanks,
> ~Prady~


HTH

Robert Aldwinckle
---