PA
Sun May 11 11:40:07 PDT 2008
Free phone support for Internet Explorer 7/WinXP (installation issues only)
is available through 30 Jun-08 [less than a month!], based on your locale.
Customers must be running WinXP in a non-domain environment.
In North America, call 1-866-234-6020
Hours of operation:
Monday-Friday 5 am - 9 pm Pacific Standard Time
Saturday-Sunday 6 am - 3 pm Pacific Standard Time
For other IE7 issues, start here:
http://support.microsoft.com/gp/wusupport
International customers can receive support from their local Microsoft
subsidiaries. For more information about how to contact Microsoft for
support issues, visit the International Support Web site:
https://support.microsoft.com/common/international.aspx
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
AndreasN wrote:
> "PA Bear [MS MVP]" wrote:
>> Required reading IMHO before installing IE7:
>>
>> Sandi's Installation Tips <= Steps #1-8, #10 & #11; take note of #12,
>> then
>> STOP!
>>
http://www.ie-vista.com/known_issues.html#pre-install
>> (ignore any references to Vista)
>>
>> And I strongly recommend using
>>
http://www.microsoft.com/windows/downloads/ie/getitnow.mspx as the
>> installation source, not Automatic/Windows Update, or this Direct
>> Download
>> link:
>>
http://www.microsoft.com/downloads/details.aspx?familyid=9ae91ebe-3385-447c-8a30-081805b2f90b
>>
>> Tip: Save the installer to your desktop, do not Run it.
>
> I performed installation of IE7 about 4-5 times before I posted here,
> following exactly the steps you are describing. I have Sandi's page as a
> standard bookmark in my Favorites. I have learned almost by heart any
> pre-installation advice. But the problems persist.
>
>> Make *certain* that you check in at Windows Update immediately after
>> installing IE7 and install any critical updates offered. If Optional
>> Updates category offers Root Certificates update, I recommend installing
>> it to take full advantage of IE7's additional security.
>
> IE7 cannot access Windows Update as per No 2 problem in my original post.
> So
> it's impossible to install any critical updates after IE7 installation.
> Also, "Automatic Updates" is on, but I don't get any notification in the
> Tray. Besides, my system is fully updated.
>
> Are there chances for hardware issues, or other software incompatbilies?
>
> Many thanks for your answer.
>
>
>> AndreasN wrote:
>>> I installed IE7 on my laptop (xp pro sp3) and everything went fine. I
>>> installed it on my desktop (xp home sp3) and I encountered the following
>>> problems:
>>>
>>> 1) Run once page is blank. It says "done, but there are errors".
>>> 2) Windows Update cannot be accessed. It says "Done" but the page is
>>> blank.
>>> 3) The System Restore Window is blank.
>>> 4) The Outlook Express start page is blank.
>>>
>>> I uninstalled it and got back to IE6 and everything is OK.
>>>
>>> Thanks for any help.