i am unable to install ie7. whenever i try i get a shortcut on the desktop
directing me to http://go.microsoft.com/fwlink/?linkid=63939, the method 2
says to check ie7.log but it does not exist. i could find ie7_main.log. can
anyone help me installing ie7. i am running xp home sp3(i reinstalled windows
and there is only one user on this computer)
the contents of ie7_main.log are as follows:-
00:00.015: Started: 2008/06/27 (Y/M/D) 20:58:28.343 (local)
00:00.047: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.062: Command line: e:\fecda14796f787a409e74e3eebc292\update\iesetup.exe
00:00.828: INFO: Acquired Package Installer Mutex
00:00.844: INFO: Operating System: Windows Workstation: 5.1.2600 (Service
Pack 3)
00:01.359: INFO: Checking version for C:\Program Files\Internet
Explorer\iexplore.exe: 6.0.2900.5512
00:01.359: INFO: C:\Program Files\Internet Explorer\iexplore.exe version:
6.0.2900.5512
00:01.359: INFO: Checking if iexplore.exe's current version is between
7.0.0.0...
00:01.359: INFO: ...and 7.1.0.0...
00:01.359: INFO: Maximum version on which to run IEAK branding is:
7.1.0.0...
00:01.359: INFO: iexplore.exe version check success. Install can proceed.
00:04.125: INFO: EULA Accepted
00:05.140: INFO: WGA Validation started
00:11.515: INFO: WGA Check Succeeded
00:12.969: INFO: Options selected:
00:12.969: INFO: [X] Download & install updates and MRT
00:13.078: INFO: |Initialize >>>
>[BEGIN]------------------------------
00:13.078: INFO: |Initialize >>> SKIP[FALSE]>>Looking for skip
clauses
00:13.078: INFO: |Initialize >>> SKIP[FALSE]>>Result: RUNNING This
Phase
00:13.094: INFO: |Initialize >>> Calculating bytes needed to install.
00:13.094: INFO: |Initialize >>> 79276190 bytes needed to install.
00:13.094: INFO: |Initialize >>> Diskspace Required: 79276190,
Diskpace Available 3939532800
00:13.297: INFO: |Initialize >>>
<[END]--------------------------------
00:13.297: INFO: |Uninstall Prev. >>>
>[BEGIN]------------------------------
00:13.297: INFO: |Uninstall Prev. >>> SKIP[FALSE]>>Looking for skip
clauses
00:13.297: INFO: |Uninstall Prev. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
00:13.297: INFO: |Uninstall Prev. >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetUninstallPreviousRelease()
00:13.297: INFO: |Uninstall Prev. >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase
00:13.297: INFO: |Uninstall Prev. >>>
<[END]--------------------------------
00:13.297: INFO: |WU Download >>>
>[BEGIN]------------------------------
00:13.297: INFO: |WU Download >>> SKIP[FALSE]>>Looking for skip
clauses
00:13.297: INFO: |WU Download >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
00:13.297: INFO: |WU Download >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !g_pApp->GetState()->GetOptShouldUpdate()
00:13.297: INFO: |WU Download >>> SKIP[FALSE]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
00:13.297: INFO: |WU Download >>> SKIP[FALSE]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
00:13.297: INFO: |WU Download >>> SKIP[FALSE]>>Result: RUNNING This
Phase
00:13.328: INFO: WindowsUpdate>>Search: Search criteria: 'IsInstalled=0
and Type='Software' and CategoryIDs contains
'CB263E3F-6C5A-4B71-88FA-1706F9549F51''
00:13.437: INFO: |WU Download >>> Looking for Internet Explorer
updates...
00:37.515: WARNING: WindowsUpdate>>EXCPT: Exceptions encountered while
searching for updates
00:37.515: INFO: WindowsUpdate>>Number of updates found: 2
00:37.515: INFO: WindowsUpdate>>UPD: Update #0
00:37.515: INFO: WindowsUpdate>>UPD:
ID='c896fdd3-d132-46e1-ba83-97210d475c2a'
00:37.515: INFO: WindowsUpdate>>UPD: Title='Cumulative Security
Update for Internet Explorer 7 Dynamic Installer for Windows XP (KB950759)'
00:37.515: INFO: WindowsUpdate>>UPD: Description='Security issues
have been identified that could allow an attacker to compromise a system that
is running Microsoft Internet Explorer and gain control over it. You can help
protect your system by installing this update from Microsoft. After you
install this item, you may have to restart your computer.'
00:37.515: INFO: WindowsUpdate>>UPD: Update #1
00:37.515: INFO: WindowsUpdate>>UPD:
ID='3e9afe50-1732-41ca-a509-22ef145455a2'
00:37.515: INFO: WindowsUpdate>>UPD: Title='Windows Malicious
Software Removal Tool - June 2008 (KB890830) - IE Version'
00:37.515: INFO: WindowsUpdate>>UPD: Description='After the download,
this tool runs one time to check your computer for infection by specific,
prevalent malicious software (including Blaster, Sasser, and Mydoom) and
helps remove any infection that is found. If an infection is found, the tool
will display a status report the next time that you start your computer. A
new version of the tool will be offered every month. If you want to manually
run the tool on your computer, you can download a copy from the Microsoft
Download Center, or you can run an online version from microsoft.com. This
tool is not a replacement for an antivirus product. To help protect your
computer, you should use an antivirus product.'
00:37.578: INFO: |WU Download >>> Updates for Internet Explorer were
found. Downloading...
00:39.125: INFO: |WU Download >>> Internet Explorer Updates Download
Progress: 00%
Progress: 99%
03:39.656: INFO: |WU Download >>> Internet Explorer Updates Download
Progress: 99%
03:40.172: INFO: |WU Download >>> Internet Explorer Updates Download
Progress: 99%
03:40.781: INFO: |WU Download >>> Internet Explorer Updates Download
Progress: 99%
03:41.125: INFO: |WU Download >>> Internet Explorer Updates Download
Progress: 100%
03:41.125: INFO: |WU Download >>> Internet Explorer Updates Download
Progress: 100%
03:41.344: INFO: |WU Download >>> Internet Explorer Updates Download
Progress: 100%
03:41.469: INFO: |WU Download >>> Internet Explorer Updates Download
Progress: 100%
03:41.469: INFO: |WU Download >>> Internet Explorer updates were
downloaded successfully
03:41.531: INFO: |WU Download >>>
<[END]--------------------------------
03:41.531: INFO: |Inst. Pre-Upd. >>>
>[BEGIN]------------------------------
03:41.531: INFO: |Inst. Pre-Upd. >>> SKIP[FALSE]>>Looking for skip
clauses
03:41.531: INFO: |Inst. Pre-Upd. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
03:41.531: INFO: |Inst. Pre-Upd. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !g_pApp->GetState()->GetOptShouldUpdate()
03:41.531: INFO: |Inst. Pre-Upd. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetResultPreIEUpdateState()!=WU_COULD_DOWNLOAD
03:41.547: INFO: |Inst. Pre-Upd. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
03:41.547: INFO: |Inst. Pre-Upd. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
03:41.547: INFO: |Inst. Pre-Upd. >>> SKIP[FALSE]>>Result: RUNNING This
Phase
03:41.578: INFO: Released Package Installer Mutex
03:41.719: INFO: |Inst. Pre-Upd. >>> Waiting for Pre-IE updates install
to complete...
03:47.469: INFO: |Inst. Pre-Upd. >>> Pre-IE Update Install Progress: 50%
03:47.469: INFO: |Inst. Pre-Upd. >>> Pre-IE Update Install Progress: 50%
03:47.781: INFO: |Inst. Pre-Upd. >>> Pre-IE Update Install Progress: 50%
04:44.828: INFO: |Inst. Pre-Upd. >>> Pre-IE Update Install Progress: 100%
04:47.000: INFO: |Inst. Pre-Upd. >>> Pre-IE Update Install Progress: 100%
04:47.469: INFO: Acquired Package Installer Mutex
04:47.547: INFO: WindowsUpdate>>Update : HRESULT=0x80240017,
ResultCode=0x00000004, RebootRequired=FALSE
04:47.578: INFO: WindowsUpdate>>Update : HRESULT=0x00000000,
ResultCode=0x00000002, RebootRequired=FALSE
04:47.625: INFO: |Inst. Pre-Upd. >>> Pre-IE Update Install Progress: 100%
04:47.687: INFO: |Inst. Pre-Upd. >>> Pre-IE updates were installed
successfully
04:47.781: INFO: |Inst. Pre-Upd. >>>
<[END]--------------------------------
04:47.812: INFO: |Running MRT >>>
>[BEGIN]------------------------------
04:48.422: INFO: |Running MRT >>> SKIP[FALSE]>>Looking for skip
clauses
04:48.547: INFO: |Running MRT >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
04:48.734: INFO: |Running MRT >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !g_pApp->GetState()->GetOptShouldUpdate()
04:48.844: INFO: |Running MRT >>> SKIP[FALSE]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
04:48.906: INFO: |Running MRT >>> SKIP[FALSE]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
04:49.015: INFO: |Running MRT >>> SKIP[FALSE]>>Result: RUNNING This
Phase
04:59.640: INFO: Checking version for C:\WINDOWS\system32\mrt.exe:
1.42.2323.0
04:59.672: INFO: |Running MRT >>> MRT newer version detected.
04:59.687: INFO: |Running MRT >>> Running MRT with following command
line: 'mrt.exe /Q /I'
04:59.719: INFO: |Running MRT >>> Waiting for Malicious Software
Removal Tool execution to complete...
05:00.203: INFO: Process 1996 created for 'mrt.exe /Q /I', starting in
path 'C:\WINDOWS\system32'
05:42.094: INFO: Process 'mrt.exe /Q /I' exited with exit code 0
05:42.094: INFO: |Running MRT >>> Malicious Software Removal Tool
execution completed successfully, exitresult=0x00000000, exitcode=0x00000000
05:42.094: INFO: |Running MRT >>>
<[END]--------------------------------
05:42.109: INFO: |Inst. Pre-Progs. >>>
>[BEGIN]------------------------------
05:42.156: INFO: |Inst. Pre-Progs. >>> SKIP[FALSE]>>Looking for skip
clauses
05:42.156: INFO: |Inst. Pre-Progs. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
05:42.156: INFO: |Inst. Pre-Progs. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
05:42.156: INFO: |Inst. Pre-Progs. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
05:42.156: INFO: |Inst. Pre-Progs. >>> SKIP[FALSE]>>Result: RUNNING This
Phase
05:42.265: INFO: Released Package Installer Mutex
05:42.265: INFO: |Inst. Pre-Progs. >>> Waiting for xmllitesetup.exe
execution to complete...
05:42.469: INFO: Process 3796 created for 'xmllitesetup.exe /quiet
/norestart /er /log:C:\WINDOWS', starting in path
'e:\fecda14796f787a409e74e3eebc292\update'
05:50.969: INFO: Process 'xmllitesetup.exe /quiet /norestart /er
/log:C:\WINDOWS' exited with exit code 61681
05:51.000: INFO: Acquired Package Installer Mutex
05:51.000: ERROR: |Inst. Pre-Progs. >>> xmllitesetup.exe installation
completed with errors, exitresult=0x00000000, exitcode=0x0000f0f1
05:51.047: INFO: Released Package Installer Mutex
05:51.047: INFO: |Inst. Pre-Progs. >>> Waiting for nlsdl.exe execution to
complete...
05:51.047: INFO: Acquired Package Installer Mutex
05:51.047: INFO: |Inst. Pre-Progs. >>>
<[END]--------------------------------
05:51.047: INFO: Process 4088 created for 'nlsdl.exe /quiet /norestart
/er /log:C:\WINDOWS', starting in path
'e:\fecda14796f787a409e74e3eebc292\update'
05:51.062: WARNING: Not terminating still-running process: 'nlsdl.exe /quiet
/norestart /er /log:C:\WINDOWS'
05:51.078: INFO: |IEAK Before >>>
>[BEGIN]------------------------------
05:51.125: INFO: |IEAK Before >>> SKIP[FALSE]>>Looking for skip
clauses
05:51.140: INFO: |IEAK Before >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
05:51.140: INFO: |IEAK Before >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
05:51.140: INFO: |IEAK Before >>> SKIP[TRUE ]>> Adding [TRUE ]
Condition: g_pApp->GetState()->GetOptIEAKMode()!=IEAK_PACKAGE
05:51.140: INFO: |IEAK Before >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
05:51.140: INFO: |IEAK Before >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase
05:51.140: INFO: |IEAK Before >>>
<[END]--------------------------------
05:51.140: INFO: |Inst. IE >>>
>[BEGIN]------------------------------
05:51.140: INFO: |Inst. IE >>> SKIP[FALSE]>>Looking for skip
clauses
05:51.140: INFO: |Inst. IE >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
05:51.140: INFO: |Inst. IE >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
05:51.140: INFO: |Inst. IE >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
05:51.140: INFO: |Inst. IE >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
05:51.140: INFO: |Inst. IE >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase
05:51.140: INFO: |Inst. IE >>>
<[END]--------------------------------
05:51.140: INFO: |IEAK After IE >>>
>[BEGIN]------------------------------
05:51.140: INFO: |IEAK After IE >>> SKIP[FALSE]>>Looking for skip
clauses
05:51.140: INFO: |IEAK After IE >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
05:51.140: INFO: |IEAK After IE >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
05:51.140: INFO: |IEAK After IE >>> SKIP[TRUE ]>> Adding [TRUE ]
Condition: g_pApp->GetState()->GetOptIEAKMode()!=IEAK_PACKAGE
05:51.140: INFO: |IEAK After IE >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
05:51.156: INFO: |IEAK After IE >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase
05:51.156: INFO: |IEAK After IE >>>
<[END]--------------------------------
05:51.156: INFO: |Inst. Post-Upd. >>>
>[BEGIN]------------------------------
05:51.156: INFO: |Inst. Post-Upd. >>> SKIP[FALSE]>>Looking for skip
clauses
05:51.156: INFO: |Inst. Post-Upd. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
05:51.156: INFO: |Inst. Post-Upd. >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !g_pApp->GetState()->GetOptShouldUpdate()
05:51.156: INFO: |Inst. Post-Upd. >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
05:51.156: INFO: |Inst. Post-Upd. >>> SKIP[TRUE ]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetResultCouldInstallIE()
05:51.156: INFO: |Inst. Post-Upd. >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetResultPostIEUpdateState()!=WU_COULD_DOWNLOAD
05:51.156: INFO: |Inst. Post-Upd. >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_BRANDING
05:51.156: INFO: |Inst. Post-Upd. >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
05:51.156: INFO: |Inst. Post-Upd. >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase
05:51.219: INFO: |Inst. Post-Upd. >>>
<[END]--------------------------------
05:51.219: INFO: |IEAK After IEUPD >>>
>[BEGIN]------------------------------
05:51.234: INFO: |IEAK After IEUPD >>> SKIP[FALSE]>>Looking for skip
clauses
05:51.234: INFO: |IEAK After IEUPD >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
05:51.234: INFO: |IEAK After IEUPD >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
05:51.234: INFO: |IEAK After IEUPD >>> SKIP[TRUE ]>> Adding [TRUE ]
Condition: g_pApp->GetState()->GetOptIEAKMode()!=IEAK_PACKAGE
05:51.234: INFO: |IEAK After IEUPD >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
05:51.234: INFO: |IEAK After IEUPD >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase
05:51.234: INFO: |IEAK After IEUPD >>>
<[END]--------------------------------
05:51.234: INFO: |IEAK Finalize >>>
>[BEGIN]------------------------------
05:51.234: INFO: |IEAK Finalize >>> SKIP[FALSE]>>Looking for skip
clauses
05:51.234: INFO: |IEAK Finalize >>> SKIP[FALSE]>> Adding [FALSE]
Condition: !_psdStateData->GetIsInitSuccessful()
05:51.234: INFO: |IEAK Finalize >>> SKIP[FALSE]>> Adding [TRUE ]
Condition: !g_pApp->GetState()->GetResultCouldInstallPreIEProg()
05:51.234: INFO: |IEAK Finalize >>> SKIP[TRUE ]>> Adding [TRUE ]
Condition: g_pApp->GetState()->GetOptIEAKMode()==IEAK_NONE
05:51.234: INFO: |IEAK Finalize >>> SKIP[TRUE ]>> Adding [FALSE]
Condition: g_pApp->GetState()->GetUninstallPreviousRelease()
05:51.234: INFO: |IEAK Finalize >>> SKIP[TRUE ]>>Result: SKIPPING This
Phase
05:51.234: INFO: |IEAK Finalize >>>
<[END]--------------------------------
05:51.234: INFO: |Finalize >>>
>[BEGIN]------------------------------
05:51.250: INFO: |Finalize >>> SKIP[FALSE]>>Looking for skip
clauses
05:51.250: INFO: |Finalize >>> SKIP[FALSE]>>Result: RUNNING This
Phase
05:51.250: INFO: |Finalize >>>
<[END]--------------------------------
06:06.609: INFO: REBOOT: required.
06:06.609: INFO: REBOOT: User selected to reboot now.
06:06.609: INFO: Installer return value: hr=0x00000000
06:07.437: INFO: Setup exit code: 0x00000000.
06:07.437: INFO: Installer Process exit code: 0x0000f0f1.
06:07.437: INFO: Rebooting computer...